Password Decode Policy - HP OmniBook 5000 Familiarization Manual

Password Decode
Policy
The password descramble programs for the HP OmniBook PCs are protected as
HP Company Private information. They may not be copied, backed-up, printed or
distributed. There are only six official copies of each program.
In addition to protecting the program itself, it's use is also controlled. Hewlett-
Packard and authorized support providers must ensure with written evidence
that the OmniBook that is being "descrambled" is actually in the hands of the
unit's actual and current owner. This requires a sales receipt showing the unit
serial number and owner's name, or a written statement from the owner
attesting that they are the owner of the unit. The statement can be a FAX
copy of the document. The fact that the unit is in the hands of an HP
representative on the behalf of the customer is not evidence of ownership.
In addition, HP will not descramble a unit for any non-owner, even if it
involves law enforcement agencies. If you receive such a request, you
should notify management and HP Corporate Legal immediately. (These
requests may require a court order prior to our participation.)
Further, you must log the name, serial number and date of the running of the
descramble program, and file the written backup with the log. The log and
backup is subject to standard record's retention process and review.
The final issue relating to descramble of passwords is that HP cannot provide
information to users that would assist them in improperly descrambling a
password and opening a unit.
24