Concern
Potential Cause
Water/Moisture/Frost Inside Refrigerator
Moisture
•
collects on
inside of
•
refrigerator
walls.
Water collects
•
on bottom
side of drawer
cover.
Water collects
•
in bottom of
drawer.
Water/Moisture/Frost Outside Refrigerator
Moisture
•
collects on
outside of
refrigerator
or between
doors.
Food/Drinks in Fresh Food Compartment/Custom-Flex Drawer
Food is
•
freezing.
•
•
Cold Drink Timer
Drinks are
•
freezing.
•
Weather is hot and humid.
Flipper mullion
Vegetables contain and
give off moisture.
Washed vegetables and
fruit drain while in the
drawer.
Weather is humid.
Temperature setting is too
low.
Temperature sensor is
covered by food (right side
of fresh food area).
Food is covering the air
ports.
Temperature setting is too
low.
Cold drink timer is set too
long.
BEFORE CALLING
Common Solution
•
The rate of frost buildup and internal
sweating increases.
•
Adjust flipper mullion. (See "To adjust
the flipper mullion" in the Installation
section.)
•
It is not unusual to have moisture on the
bottom side of the cover.
•
Both crispers contain an automatic
humidity control, which should adjust
automatically to the varying levels of
moisture inside the drawer without
creating additional condensation or
drying out the air inside the crisper
drawer, works with various types of
produce. If excess moisture is noticed,
check to verify humidity membrane is
not damaged and replace as necessary.
•
Dry items before putting them in the
drawer. Water collecting in bottom of
drawer is normal.
•
This is normal in humid weather. When
humidity is lower, the moisture should
disappear.
•
Move the setting to a higher degree.
•
Allow space for air flow to the sensor.
•
Allow space between the air ports and
the food.
•
Move temperature setting higher.
•
Reduce time of cold drink timer
accordingly.
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