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HP Compaq tc4200 Getting Started

Compaq tablet pc series
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Download this manual See also: Feature Manual, Maintenance and Service Manual
Getting Started
HP Compaq Tablet PC Series
Document Part Number: 367427-001
March 2005
This guide explains how to set up your hardware and software
and begin using your tablet PC.
Enhanced for Accessibility.

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Summary of Contents for HP Compaq tc4200

  • Page 1: Getting Started

    Getting Started HP Compaq Tablet PC Series Document Part Number: 367427-001 March 2005 This guide explains how to set up your hardware and software and begin using your tablet PC. Enhanced for Accessibility.
  • Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    1 Hardware Setup Step 1: Identify the Setup Hardware ....1–2 Step 2: Insert the Battery Pack ..... 1–3 Step 3: Connect the Modem .
  • Page 4 Contents Protect the Tablet PC from Power Surges ..3–7 Use the Tablet PC Safely..... . 3–8 Turn Off the Tablet PC Properly .
  • Page 5 B System Restore Safeguarding Your Data......B–2 Altiris Local Recovery ......B–2 Setting System Restore Points .

  • Page 7: Hardware Setup

    During hardware setup, you will 1. Identify the hardware required for setup. 2. Insert the battery pack into the tablet PC, so the battery can begin to charge as soon as the tablet PC is connected to external power. 3. Connect the modem, so you will be able to register the tablet PC and operating system during software setup.

  • Page 8: Step 1: Identify The Setup Hardware

    Hardware Setup Step 1: Identify the Setup Hardware To set up the tablet PC for the first time, you need the tablet PC, the AC adapter 1, the power cord 2, and the battery pack 3. If you would like to use the modem to register your tablet PC and operating system during software setup, you will also need the modem cable 4.

  • Page 9: Step 2: Insert The Battery Pack

    Step 2: Insert the Battery Pack To insert the battery pack: ✎ Battery packs vary by model. 1. Turn the tablet PC upside down. 2. Slide the battery pack 1 into the battery bay until it is seated. 3. Press the battery pack 2 into the tablet PC until it clicks into place.

  • Page 10: Step 3: Connect The Modem

    Hardware Setup Step 3: Connect the Modem To connect the modem so that you can register your tablet PC and operating system during software setup: Follow the instructions in this section for connecting the ■ modem to an analog telephone line. –...

  • Page 11: Connecting The Modem To An Rj-11 Jack

    Connecting the Modem to an RJ-11 Jack To connect the modem to an analog telephone line that has an RJ-11 telephone jack: ✎ Telephone wall jacks and modem cables vary in appearance by region and country. 1. Turn the tablet PC display-side up on a flat surface near an RJ-11 telephone wall jack.

  • Page 12: Connecting The Modem With An Adapter

    Hardware Setup Connecting the Modem with an Adapter To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack: ✎ Modem cables, modem adapters, and telephone wall jacks vary in appearance by region and country. 1.

  • Page 13: Step 4: Connect The Tablet Pc To External Power

    Step 4: Connect the Tablet PC to External Power To connect the tablet PC to external AC power: ✎ Power cords and electrical outlets vary in appearance by region and country. 1. Plug the AC adapter into the power connector 1. 2.

  • Page 14: Step 5: Open The Tablet Pc

    Hardware Setup Step 5: Open the Tablet PC To open the tablet PC: 1. Press the display release button 1 to open the display. 2. Raise the display 2. Rotating the Display The tablet PC display can rotate from notebook mode to tablet mode.

  • Page 15: Tablet Pc Mode

    Tablet PC Mode To change the tablet PC from notebook mode to tablet PC mode: 1. Rotate the tablet PC display clockwise until is snaps into place facing away from the keyboard. 2. Tilt the tablet PC display downward onto the keyboard until it snaps into place.

  • Page 16: Notebook Mode

    Hardware Setup Notebook Mode To change the tablet PC from tablet PC mode to notebook mode: 1. Press the display release button. 2. Open the tablet PC display. 1–10 Getting Started...
  • Page 17 Hardware Setup 3. Rotate the tablet PC display counterclockwise until it snaps into place facing the keyboard. Getting Started 1–11...

  • Page 18: Step 6: Turn On The Tablet Pc

    Hardware Setup Step 6: Turn On the Tablet PC Ä CAUTION: To prevent a lack of response when you turn on the tablet PC, make sure the battery pack is firmly seated. To turn on the tablet PC: » Slide the power switch 1 toward the front of the tablet PC. The power/standby light 2 is turned on, and you are prompted to begin software setup.

  • Page 19: Software Setup

    During software setup you can Select regional preferences. ■ Accept license agreements. ■ Name your tablet PC. ■ Register online. ■ Create user accounts. ■ If you prefer not to register your tablet PC during software setup, you can do so at any time after software setup is complete. You can also change or add any settings you select or skip during the setup process.

  • Page 20: Welcome To Windows

    Software Setup Welcome to Windows The first window in software setup is Welcome to Microsoft Windows. This window welcomes you to your Microsoft® Windows® operating system and introduces you to software setup navigation: To display additional information about the text in any ■...
  • Page 21 Software Setup To navigate in a window, slide your finger on the TouchPad 1 in the direction that you want to move the cursor. To select an item, move the cursor over the item, and then press the left TouchPad button 2.

  • Page 22: Select Your Regional Preferences

    Software Setup Select Your Regional Preferences The next 2 windows prompt you to confirm or select regional preferences. Regional preferences are preset for the country in which you purchased the tablet PC. Dates and currency window—The operating system will use ■...

  • Page 23: Accept The License Agreements

    Accept the License Agreements In the End-User License Agreement window, you must accept both the Microsoft End-User License Agreement and the HP Software Product License Agreement to continue with software setup. To accept both agreements: ■ Select Yes, I accept them, and then select Next.

  • Page 24: Name Your Tablet Pc

    Software Setup Name Your Tablet PC If you plan to include your tablet PC on a home network, your tablet PC must have a unique name. In the What’s your computer’s name? window, you can retain the default name shown in the Computer name text field or choose another name. For example, you might want to base your tablet PC name on a person’s name, “David,”...
  • Page 25 In the Register Online with Hewlett-Packard window, you can Register your tablet PC—Complete the text fields. ■ Register your operating system—Select the Also Register ■ with Microsoft check box beneath the text fields. Indicate how you would like to be contacted by ■...

  • Page 26: Create User Accounts

    Software Setup Create User Accounts In the Who will use this computer? window, you can create a user account for each person who might use the tablet PC. User accounts enable each tablet PC user to create a personal tablet PC environment. A user’s environment might include such customizations as display and security settings, personal files, screen savers, and the appearance of the Windows desktop.

  • Page 27: Next Steps

    3 Next Steps Before you use your tablet PC, make sure that you properly set up your tablet PC. Software on optical discs, such as CDs or DVDs, is included with all tablet PC models. Getting Started 3–1...

  • Page 28: Enable Or Disable Touchpad Tapping

    Next Steps Enable or Disable TouchPad Tapping TouchPad Tapping is a TouchPad preference that enables you to tap the TouchPad once to select an item or twice to double-click an item. This feature is enabled by default. To enable or disable TouchPad tapping: 1.

  • Page 29: Protect Your Tablet Pc

    Protect Your Tablet PC You can use the information in this section to Protect your tablet PC from viruses. ■ Protect your tablet PC from power surges. ■ Protect your system files. ■ Protect your privacy. ■ Use your tablet PC safely. ■...

  • Page 30: Protect The Tablet Pc From Viruses

    Next Steps Protect the Tablet PC from Viruses When you use the tablet PC for e-mail, network, or Internet access, you expose the tablet PC to computer viruses. Computer viruses can disable your operating system, applications, or utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair damage they have caused.

  • Page 31: Protect Your System Files

    Protect Your System Files System Restore is an operating system feature that enables you to undo harmful changes to your tablet PC software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally. Restore points are restorable, benchmark “snapshots”...

  • Page 32: Protect Your Privacy

    Some updates might affect the way your tablet PC responds to optional software or external devices. Many updates provide security enhancements. HP strongly recommends that you update the operating system and other software provided on your tablet PC as soon as the tablet PC is connected to the Internet.

  • Page 33: Protect The Tablet Pc From Power Surges

    Protect the Tablet PC from Power Surges To protect the tablet PC from the power surges that might be caused by an uncertain power supply or an electrical storm: Plug the tablet PC power cord into an optional, high-quality ■ surge protector.

  • Page 34: Use The Tablet Pc Safely

    PC users. The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo, and Support Center located on your tablet PC. Å...

  • Page 35: Turn Off The Tablet Pc Properly

    Turn Off the Tablet PC Properly Whenever possible, turn off the tablet PC by using the standard Windows shutdown procedure for your operating system: » Select Start > Turn Off Computer > Turn Off. (If you connect your tablet PC to a network domain, the name of the Turn Off Computer button might change to Shut Down.) If the tablet PC does not respond, try the following shutdown procedures:...

  • Page 36: Connect To The Internet

    Start your tablet PC in Windows. d. Proceed to the next section, For information about setting up a wireless device, visit http://www.hp.com/go/wireless. For more information about modem, wireless, cable, DSL (Digital Subscriber Line), and network connections, select Start > Help and Support. The Help and Support Center...

  • Page 37: Set Up Internet Service

    Set Up Internet Service You must set up Internet service before you can connect to the Internet. Your tablet PC includes software developed with leading ISPs in many locations to help you set up a new Internet account or to configure your tablet PC to use an existing account. Depending on your location, you might be able to set up Internet service by using the Easy Internet Sign-up utility or an ISP-provided icon on your desktop.
  • Page 38 Next Steps Using an ISP-Provided Icon If ISP-provided icons are supported in the country in which you purchased your tablet PC, the icons might be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure your tablet PC to use an existing account, double-click an icon, and then follow the instructions on the screen.

  • Page 39: Access The User Guides

    Center or the Info Center, To access the user guides through the Help and Support Center: » Select Start > Help and Support > HP User Guides. To access the user guides through the Info Center: 1. Press the Info Center button.

  • Page 41: Component Id

    4 Component ID This chapter identifies the visible hardware components included with your tablet PC. Information about the function of the components is provided in the Hardware and Software Guide. ✎ Some of the hardware components illustrated and described in this chapter and in other tablet PC guides are available only on select models.

  • Page 42: Keyboard Components

    Component ID Keyboard Components Components Caps lock light Pointing stick Left pointing stick button TouchPad Wireless light Power/standby light Battery charge light IDE (Integrated Drive Electronics) drive light Left TouchPad button 4–2 Right TouchPad button TouchPad scroll zone Right pointing stick button Num lock light Volume up button Volume down button...

  • Page 43: Front Components

    Front Components Rear Components Components Infrared port ® Bluetooth models only) Display release button USB port RJ-11 (modem) jack Getting Started module (select Component ID RJ-45 (network) jack Power connector External monitor port S-Video-out jack 4–3...

  • Page 44: Left-Side Components

    Component ID Left-Side Components Right-Side Components Components Security cable slot Vent Wireless button (select models only) USB port Info Center button Power switch Speaker 4–4 Audio-out (headphone) jack Audio-in (microphone) jack USB port PC Card eject button PC Card slot Digital Media Slot Getting Started...

  • Page 45: Display Components

    Display Components Components Pen holder Pen eject button Internal microphone Jog dial Getting Started Windows Security button Q button Rotate button Tablet PC Input Panel Launch button Component ID 4–5...

  • Page 46: Bottom Components

    Component ID Bottom Components Components Docking connector Expansion memory module compartment Vents (3) Primary battery bay 4–6 Primary battery release latch Hard drive bay Travel battery connector Getting Started...

  • Page 47: Pen Components

    Pen Components Components Pen tip Pen button Pen tether eyelet Pen eraser Getting Started Component ID 4–7...

  • Page 48: Labels

    Component ID Labels The labels affixed to the tablet PC provide information you might need when you troubleshoot system problems or travel internationally with the tablet PC. ✎ The appearance and position of labels varies by model. Service Tag—Provides the product name, product number ■...

  • Page 49: Troubleshooting

    Although many checkup and repair features require an Internet connection, many other features can help you fix a problem while the tablet PC is offline. Visit the HP support Web site at ■ answers to common questions. Contact Customer Care for further assistance.

  • Page 50: Quick Troubleshooting

    Troubleshooting Quick Troubleshooting Power Features Several of the troubleshooting suggestions in this appendix refer to power features, which vary by tablet PC model. For example, some models have a power button and other models have a power/standby button or a power switch. Some models have one power/standby light, and other models have 2 power/standby lights.

  • Page 51: Can The Tablet Pc Not Be Turned On

    Can the Tablet PC Not Be Turned On? If an AC adapter light is off and the tablet PC cannot be turned on, adequate power might not be available to the tablet PC. If the tablet PC is running on battery power or is connected ■...

  • Page 52: Is The Tablet Pc Screen Blank

    Troubleshooting Is the Tablet PC Screen Blank? If you have not turned off the tablet PC but the screen is blank, the tablet PC might be in standby or hibernation, or not set to display the image on the tablet PC screen. To resume from standby or restore from hibernation, ■...

  • Page 53: Is Software Functioning Abnormally

    Is Software Functioning Abnormally? If your software becomes unresponsive or responds abnormally: Restart the tablet PC: ■ Select Start > Turn Off Computer > Restart. (On your tablet PC, the Turn Off Computer button may be called the Shut Down button, depending on your network connections). If you cannot restart the tablet PC using these procedures, refer to the next section, Run a virus scan.

  • Page 54: Is The Tablet Pc Unresponsive

    Troubleshooting Is the Tablet PC Unresponsive? If the tablet PC has stopped responding, first try to shut down the tablet PC using the shutdown procedure for your operating system. Select Start > Turn Off Computer > Turn Off. (On your ■...

  • Page 55: Is An External Device Not Working

    Is an External Device Not Working? If an external device does not function as expected: Turn on the device as instructed in the device documentation. ■ Some devices, such as monitors and printers, must be turned on before the tablet PC is turned on. Verify that ■...

  • Page 56: Help And Support Center

    Troubleshooting Help and Support Center To access the Help and Support Center, select Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides Information about your tablet PC, such as model and serial ■...

  • Page 57: Contact Customer Care

    Contact Customer Care If you are unable to find the help you need by using the Help and Support Center at Start > Help and Support, you might need to contact Customer Care. Preparing to Call Customer Care To receive the fastest possible resolution of your problem, have the tablet PC and the following information available when you call.

  • Page 58: Contacting Customer Care By E-Mail

    Start > Help and Support. (The deletion procedures vary with the types of Windows passwords you have set). For information about deleting an HP password, refer to the ■ Hardware and Software Guide. To contact Customer Care, refer to the printed Worldwide ■...

  • Page 59: B System Restore

    B System Restore The tablet PC system restore process provides several ways to recover system functionality. The Application and Driver Recovery disc and Operating System disc enable you to recover or repair your tablet PC without losing personal data. The Operating System disc also enables you to reinstall the operating system software provided with the tablet PC.

  • Page 60: Safeguarding Your Data

    For more information on configuring and using Altiris Local Recovery, visit the HP Web site at or open the software and select Help on the menu bar. B–2 http://www.hp.com/go/easydeploy...

  • Page 61: Setting System Restore Points

    Setting System Restore Points Tablet PCs with Windows XP operating systems provide the option of setting system restore points (benchmarks) daily as you change your personal settings. The tablet PC may also set restore points when you add new software or devices. You should periodically set system restore points when the tablet PC is functioning at optimal performance and before installing new software or devices.

  • Page 62: Repairing Or Reinstalling Applications

    System Restore Repairing or Reinstalling Applications All applications preinstalled or preloaded on your tablet PC can be repaired or reinstalled by using the Application and Driver Recovery disc. ✎ If you have not reinstalled your operating system, some applications preloaded on your tablet PC, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive.

  • Page 63: Reinstalling Applications From Discs

    Reinstalling Applications from Discs To reinstall applications from discs: 1. Insert the disc into the optical drive of an optional external MultiBay or MultiBay II. If autorun is enabled an installation wizard is displayed. ❏ If autorun is disabled: ❏ a.

  • Page 64: Reinstalling The Operating System

    System Restore 6. Press enter displayed.) 7. Press page is displayed.) 8. Press repair process begins. This process may take up to 2 hours to complete. The tablet PC restarts in Windows after the process is complete.) Reinstalling the Operating System Ä...
  • Page 65 5. When prompted, press any key to boot from the disc. (After a few minutes, the Setup Wizard opens.) 6. Press enter displayed.) 7. Press page is displayed.) 8. Press system instead of repairing it. 9. Press enter 10. Press to continue setup using this partition.

  • Page 66: Reinstalling Device Drivers And Other Software

    System Restore Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Application and Driver Recovery disc included with the tablet PC: 1. While running Windows, insert the Application and Driver Recovery disc into the optical drive of an optional external MultiBay or MultiBay II.
  • Page 67 AC adapter 1–2 Altiris Local Recovery B–1 antivirus software 3–4 application discs Application and Driver Recovery disc B–1 reinstalling or repairing software B–4 audio-in (microphone) jack 4–4 audio-out (headphone) jack 4–4 AutoPlay A–7 battery bay, primary 4–6 battery connector, travel 4–6 battery light 1–7 battery pack charging 1–7...
  • Page 68 Index classic view, Windows 3–2 clock, setting 2–4 components bottom 4–6 display 4–5 front 4–3 keyboard 4–2 left-side 4–4 pen 4–7 rear 4–3 right-side 4–4 connectors docking 4–6 power 4–3 cord, power identifying 1–2 surge protection 3–7 country-specific modem adapter connecting 1–6 identifying 1–2 currency settings, software...
  • Page 69 A–4 headphone jack 4–4 Help and Support Center A–8 Hewlett-Packard Registration Privacy Statement 2–7 hibernation 1–1 HP Software Product License Agreement 2–5 IDE drive light 4–2 IEC 60950 compliance 3–8 image, switching, among display devices A–4 Info Center button 4–4 infrared port 4–3...
  • Page 70 Index Microsoft Certificate of Authenticity label 4–8 Microsoft End-User License Agreement 2–5 Microsoft Windows Registration Privacy Statement 2–7 model number A–8 modem connecting 1–4 country-specific adapter 1–2 1–6 setting up Internet service 3–10 surge protection 3–7 virus protection 3–4 Modem Approval label 4–8 modem cable connecting 1–5 identifying 1–2...
  • Page 71 pointing stick 4–2 ports external monitor 4–3 infrared 4–3 USB 4–3 power connecting the tablet PC to external 1–7 surge protection 3–7 turning off 3–9 turning on 1–12 power connector 4–3 power cord identifying 1–2 securing A–3 surge protection 3–7 power problems, troubleshooting A–3 power switch...
  • Page 72 Index RJ-11 (modem) jack 1–5 RJ-45 (network) jack 4–3 rotate button 4–5 safeguarding data B–1 Safety and Comfort Guide 3–8 security cable slot 4–4 serial number 4–8 service partner A–10 Service Tag 4–8 shutting down 3–9 sleep (standby) A–4 software Easy Internet Sign-Up 3–11 firewall 3–6...
  • Page 73 tours, tutorials A–8 travel battery connector 4–6 traveling with tablet PC Modem Approval label 4–8 wireless certification labels 4–8 troubleshooting procedures display problems A–4 external device problems A–7 hibernation or standby problems A–4 overheating problems A–6 power problems A–3 response problems A–6 software problems A–5 virus problems A–5 troubleshooting resources,...

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