Troubleshooting - LAVAZZA A MODO MIO MilkUp Operating Instructions Manual

Problem encountered Possible causes
The milk frother does
not switch on. Power
light off after
having pressed the
multifunction button.
The milk frother does
not froth the milk.
Poor quality milk froth.
Red flashing light .
Milk leaking from the
container.
The milk has not been
heated, it remained
cold.
Too hot or burnt milk.

TROUBLESHOOTING

» Appliance not connected
to the electricity grid.
» The device is connected to
multiple outlets or power
bar.
» No current at the current
outlet.
» Electrical circuit failure.
» Toothed ring not present in
the milk container.
» Smooth ring fitted.
» Milk frother damaged.
» Components are inserted
incorrectly.
» The milk container is dirty.
» Incorrect quantity of milk.
» Unsuitable milk.
» Time to wait too long
between end of preparation
and taking of the selected
beverage.
» Appliance overheated
(internally).
» Milk container not present.
» Components not installed
correctly or blocked.
» Electrical circuit failure.
» Excessive milk amount.
» Components installed
incorrectly.
» Multifunction button
pressed incorrectly.
» Milk frother damaged.
» Incorrect quantity of milk.
» Milk frother damaged.
Solution
» Make sure the power cord is properly plugged into
the current outlet.
» Connect the device directly to the current outlet.
» Connect another device to check the power supply.
» Contact Lavazza's Customer Service.
» Make sure the toothed ring is present and inserted
correctly.
» Use with toothed ring only.
» Contact Lavazza's Customer Service.
» Make sure to use the correct ring for the preparation
of the selected beverage.
» Make sure that the milk container is clean.
» Make sure that the correct quantity of milk has been
used, respecting the levels shown.
» It is recommended to use unskimmed milk, semi-skimmed
or skimmed milk at refrigerator temperature (about 4-8°).
» Take the beverage at the end of preparation.
» Make sure the air fan at the back is not covered or
obstructed by dust. Wait some seconds and try again.
» Make sure the milk container is present.
» Make sure that the milk container has been inserted
in the correct position and that there are no
obstructions or foreign bodies inside its housing.
» Make sure to have inserted the ring/s properly.
» Contact Lavazza's Customer Service.
» Observe the indicated MAX levels.
» Do not use the toothed ring at the MAX level
indicated for use with the smooth ring.
» Press and release the multifunction button once and
do not hold it down for 3 seconds.
» Contact Lavazza's Customer Service.
» Make sure you have not used an amount of milk below
the MIN level.
» Contact Lavazza's Customer Service.
EN