Troubleshooting - LAVAZZA MilkEasy Operating Instructions Manual

EN
Problem encountered Possible causes
The milk frother does
not switch on. Power
light off after
having pressed the
multifunction button.
The milk frother does
not froth the milk.
Poor quality milk froth.
.
Red flashing light

TROUBLESHOOTING

» Appliance not
connected to the
electricity grid.
» The device is
connected to multiple
outlets or power bar.
» No current at the
current outlet.
» Milk frother inserted
incorrectly.
» Electrical circuit failure.
» Whisk not present in
the milk frother or not
assembled/inserted
correctly.
» Multifunction button
pressed incorrectly.
» Milk frother damaged.
» Whisk not present in
the milk frother or not
assembled/inserted
correctly.
» Milk frother or whisk
dirty.
» Incorrect quantity of
milk.
» Unsuitable milk.
» Time to wait too
long betwen end of
preparation and taking of
the selected beverage.
» Appliance overheated.
» Electrical circuit failure.
32
Solution
» Make sure the power cord is properly
plugged into the current outlet.
» Connect the device directly to the
current outlet.
» Connect another device to check the
power supply.
» Make sure to have inserted the milk
frother correctly on the base and that
there are no foreign bodies between
the base and the milk frother that
prevent proper operation.
» Contact Lavazza's Customer Service.
» Make sure the whisk is present,
assembled and inserted correctly in
the milk frother.
» Make sure not to press the
multifunction button twice.
» Contact Lavazza's Customer Service.
» Make sure the whisk is present,
assembled and inserted correctly in
the milk frother.
» Make sure the milk frother and the whisk
are clean.
» Make sure that the correct quantity
of milk has been used, respecting the
levels shown.
» For optimal warm milk foam, we
recommend using unskimmed milk
(pasteurized or UHT), refrigerated
(4-8°C). For optimal cold milk foam,
we recommend using skimmed milk
(pasteurized or UHT), refrigerated
(4-8°C).
» Pour the preparation obtained in
the cup directly after the end of the
preparation and drink it immediately.
» Wait a few minutes and try again.
» Make sure the milk you are using has not
been heated yet.
» Empty milk from container, rinse
under cold water and repeat the cycle.
» Contact Lavazza's Customer Service.