• If you cannot get past the Printer Connection screen:
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
• Other cases:
Reinstall the MP Drivers.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then
reinstall the MP Drivers.
Deleting the Unnecessary MP Drivers
Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website.
Note
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and
you may not be able to install the drivers. Restart your computer and then reinstall the drivers.
For Mac OS:
Download the driver from the support page of Canon website and reinstall it.
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why can't I scan from Mac Book Air Sequoia 15.2 using image capture