ACR STOVES Neo 1C-ECO Technical Manual
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ACR STOVES Neo 1C-ECO Technical Manual

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NEO ECO range manual 0620-6 25/06/2020 11:18 Page 1
Neo-Eco Range
Wood Burning Stove • Model Neo 1C/3C/1F/3F/1P/3P-ECO
Thank you for purchasing an ACR Heat Products stove
WOOD
BURNER
DEFRA
EXEMPT
AIRWASH
SYSTEM
10
10
YEAR
YEAR
WARRANTY
Serial Number:
Document NEO-ECO 0101 • Version 1 Date 04/06/20
To be retained by the user for future reference

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Summary of Contents for ACR STOVES Neo 1C-ECO

  • Page 1 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 1 Neo-Eco Range Wood Burning Stove • Model Neo 1C/3C/1F/3F/1P/3P-ECO To be retained by the user for future reference Thank you for purchasing an ACR Heat Products stove WOOD BURNER DEFRA EXEMPT AIRWASH SYSTEM YEAR...
  • Page 2 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 2 Important! To ensure that you gain the most from your purchase, please take a few minutes to read through this manual before lighting the appliance for the first time. Before installation, please ensure that the correct model has been supplied. Please make a note of the serial number of your appliance in the space provided on the front cover of this manual as this will be requested if you require technical assistance in the future.
  • Page 3 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 3 Technical Data & Declaration of Performance...
  • Page 4 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 4 Neo-Eco Range Specifications Neo 1C - ECO / 3C - ECO Fuel Wood logs Nominal Output 5 kw Net Efficiency 79.4% Max Hearth Temp Less than 100°C Weight 110 kg Max Log Size 40 cm Flue Diameter 125 mm (inside dia)
  • Page 5 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 5 Neo 1F - ECO / 3F - ECO Fuel Wood logs Nominal Output 5 kw Net Efficiency 79.4% Max Hearth Temp Less than 100°C Weight 90 kg Max Log Size 40 cm Flue Diameter 125 mm (inside dia) Flue Location...
  • Page 6 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 6 The Clean Air Act 1993 and Smoke Control Areas Under the Clean Air Act local authorities the Department of Agriculture, Environment and Rural Affairs under may declare the whole or part of the Section 16 of the Environmental Better district of the authority to be a smoke regulation Act (Northern Ireland) 2016.

  • Page 7: Installation Instructions

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 7 Installation Instructions Important information Metal Parts This appliance may contain sharp metal Before installation and/or use of this edges, take care when installing or appliance please read these instructions servicing this appliance to avoid carefully to ensure that all requirements personal injury.
  • Page 8 Only the approved kit for ACR stoves If it greatly exceeds the recommended should be used (DA100) maximum, a draught stabiliser must be...
  • Page 9 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 9 Flue Requirements Suitable for use with solid fuel burning appliances The flue must comply with current Be able to clean the entire length of Building Regulations Document J. the flue system without removal of the appliance The Neo-Eco range of stoves have an internally removable baffle, and...
  • Page 10 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 10 Clearances to non-combustible materials The Neo-Eco range of stoves can be For a corner installation the same recessed into a suitably sized, non- guidelines apply but consideration combustible fireplace or stood close to should be taken to allow the door to non-combustible materials.
  • Page 11 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 11 Neo Eco 1C/F/P clearances to combustible materials 350mm 350mm Neo corner installation, insulated / single Neo insulated / single skin flue, skin flue, with / without heat shield. no heat shield. 250mm from 50mm rear from optional heat shield...
  • Page 12 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 12 Neo Eco 3C/F/P clearances to combustible materials 500mm 500mm Neo corner installation, insulated / single Neo insulated / single skin flue, skin flue with / without heat shield. no heat shield. 50mm rear from optional heat shield...
  • Page 13 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 13 Optional Rear Heat shield for Neo-Eco range The Neo-Eco range of stoves has the Installing the rear heat shield option of being fitted with a rear heat Please ensure that the heat shield is shield to greatly reduce the distance to fitted prior to the appliance being placed combustible materials behind the stove.
  • Page 14 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 14 Installation of the unit Packing list Your Neo-Eco stove will contain: The appliance is supplied pre-assembled • 1 x Technical manual with the flue spigot in the top exit position • 1 x Pair of ACR heat resistant gloves and the Smoke Exempt stop in place.

  • Page 15: Operating Your Stove

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 15 Operating Your Stove Always ensure that the ash drawer is fully closed before operation of the appliance Recommended Fuels Housecoal or Bituminous coal: these fuels will soot up the airways of the stove Wood: hardwood such as ash, oak and and possibly overheat the appliance.
  • Page 16 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 16 User Instructions Please read carefully to get the best from your ACR stove • Rotate the air control wheel fully to the • Note - the stove is pre-fitted with a right until the wheel stops, you should smoke exempt stop which will prevent now have the four grooves central to the...
  • Page 17 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 17 Re-fueling Operation with door left open When re-fuelling the stove always refuel Operation with the door open can cause onto a bed of hot embers, fully open the excess smoke and overfiring of the air control wheel until the new fuel is well appliance.

  • Page 18: Maintenance

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 18 Maintenance We recommend that the appliance is serviced annually by a competent engineer to ensure it’s continued safe operation. • The internal vermiculite panels of the Daily Maintenance appliance should be checked regularly •...
  • Page 19 "burn in" Sometimes minor hairline cracks can the refractory panels in the new occur. All ACR stoves have a steel or appliance by building small kindling fires cast iron structure behind the panels to begin with and then gradually and therefore even if the cracks get working up to a larger fire.

  • Page 20: Commissioning Check List

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 20 Commissioning Check List Please tick boxes when each procedure is completed Ensure that the serial number has been recorded on the front of the manual for future use Visual inspection of appliance and flue ensure that all internal components are fitted correctly (these may have shifted in transit) Ensure the door seals are in good condition and that the...

  • Page 21: Annual Service Record

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 21 Annual Service Record 1st Annual Service 2nd Annual Service Company Name: Company Name: Engineer Name: Engineer Name: Date Completed: Date Completed: Safety Tests: Safety Tests: Passed: Failed: Passed: Failed: 3rd Annual Service 4th Annual Service Company Name: Company Name:...

  • Page 22: Parts Information

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 22 Parts Information...
  • Page 23 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 23 Diagram No. Part No. Description N990-1414E Handle N4490-1747 Cast iron door ACRGG1-6X2 Glass gasket 2M N5540-368A Front door glass ACRDG1-10 Door gasket 2M N9900-2074 Handle roller cam ACRGG1-6X2 Outer side glass gasket (Neo3 only) N41045003 Outer side glass (Neo3 only) N6081-1242A...

  • Page 24: Troubleshooting

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 24 Troubleshooting Problem Reason Action Rapid creosote build-up in Wet wood Use dry seasoned wood (≤ 20% moisture content). the chimney or flue system (≥ 20% moisture) Operate at a high temperature for short periods each time the appliance is used to avoid large build-ups of tars and creosotes Tar coming from flue joints...
  • Page 25 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 25 Problem Reason Action Difficulty starting the fire Low flue draught Consult your installer and keeping it burning well Wet wood Use dry seasoned wood (≤ 20% moisture content) (≥ 20% moisture) Poor burning control High flue draught Consult your installer...

  • Page 26: Warranty Claim Form

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 26 Warranty Claim Form In the unlikely event of a warranty claim, please complete the below claim form and return it to your supplying dealer: Customer Name: Customer Address: Postcode: Daytime Tel: Mobile Tel: Model Name: Model Number:...

  • Page 27: Warranty Information

    NEO ECO range manual 0620-6 25/06/2020 11:18 Page 27 Warranty Information With the aim of constantly door seals, vermiculite panels, improving our products, all baffle plates and ashpan runners. modifications considered This 10 year warranty is only necessary may be made without applicable when the stove is notice.
  • Page 28 NEO ECO range manual 0620-6 25/06/2020 11:18 Page 28 ACR Heat Products Limited, Unit 1, Weston Works, Weston Lane, Tyseley Birmingham B11 3RP, England. • Tel: 0121 706 8266 • E-mail: enquiries@acrheatproducts.co.uk • www.acrheatproducts.co.uk...

This manual is also suitable for:

Neo 3c-ecoNeo 1f-ecoNeo 3f-ecoNeo 1p-ecoNeo 3p-eco

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