KitchenAid KRFC704FSS01 User Manual page 34

First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com.
If you experience
Ice and Water (cont.)
The ice maker is not
producing ice or is not
producing enough ice.
(cont.)
The ice cubes are hollow
or small.
NOTE: This is an
indication of low water
pressure.
Off-taste, odor, or gray
color in the ice or water
The water and ice
dispenser will not
operate properly.
34
TROUBLESHOOTING
Possible Causes
An ice cube is jammed in the ice
maker.
A water filter is installed on the
refrigerator.
A reverse osmosis water filtration
system is connected to the cold
water supply.
The water shut-off valve is not fully
open.
There is a kink in the water source
line.
A water filter is installed on the
refrigerator.
A reverse osmosis water filtration
system is connected to the cold
water supply.
Questions remain regarding water
pressure.
Newly installed refrigerator requires
flush of water system.
Recently installed or replaced
plumbing connections. New
plumbing connections can cause
discolored or off-flavored ice and
water.
Using a water supply connection type
other than recommended.
The ice has been stored too long.
The water has been stored too long.
Odor from stored food has
transferred to the ice.
There are minerals (such as sulfur)
in the water.
There is a water filter installed on the
refrigerator.
The water filter needs to be replaced.
The refrigerator is not connected to
a water supply or the water supply
shut-off valve is not turned on.
There is a kink in the water source
line.
The refrigerator has just been
installed.
The water pressure to the house is
not at or above 35 psi (241 kPa).
Remove ice from ice maker with a plastic utensil.
Remove the water filter and operate the ice maker. If ice volume
improves, then the filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
This can decrease water pressure. See "Water Supply
Requirements" section.
Turn the water shut-off valve to fully open.
A kink in the line can reduce water flow. Straighten the water
source line.
Remove filter and operate ice maker. If ice quality improves, then
the filter may be clogged or incorrectly installed. Replace filter or
reinstall it correctly.
This can decrease water pressure. See "Water Supply
Requirements" section.
Call a licensed, qualified plumber.
Flush the water system. See "Water and Ice Dispensers" section
for water system flushing instructions.
Discard the ice and wash the ice storage bin. Flush the water
system with 3 gal. (12 L) of water. Allow 24 hours for the ice
maker to make new ice and discard the first 3 batches of ice
produced.
It is recommended to use copper tubing or KitchenAid
line, Part Number 8212547RP. See "Connect to Water Line"
section.
Discard ice and wash ice storage bin. Allow 24 hours for ice
maker to make new ice.
Dispense at least 1 qt (1 L) of water per week to maintain a fresh
supply.
Use airtight, moisture-proof packaging to store food.
A water filter may need to be installed to remove the minerals.
Gray or dark discoloration in ice may indicate that the water
filtration system needs additional flushing. Flush the water system
after installing and before using a new water filter. See "Water and
Ice Dispensers" section for water filter flushing instructions.
Replace the disposable water filter at least every 6 months or
when indicated. See "Water Filtration System" section.
Connect the refrigerator to the water supply and turn the water
shut-off valve fully open.
A kink in the water line can reduce water flow from the water
dispenser and result in hollow or irregular shaped ice. Straighten
the water source line.
Flush and fill the water system. See "Water and Ice Dispensers"
section.
The water pressure to the house determines the flow from the
dispenser. See "Water Supply Requirements" section.
Solution
®
supply