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■ Communication
Problem
Printer does not
communicate
Printer does not
communicate
(with USB)
Printer does not
communicate
(with Bluetooth)
Cause
Is the power turned off?
Is the application or the
driver for this product
used?
Is USB cable correctly
connected?
Is the USB cable
broken?
Is the Bluetooth
connected?
Is USB COM driver
correctly installed?
Is the link correctly
connected?
Is
the
USB
connected?
Does the transmitter
correspond with
the SPP profile?
Is equipment too close
that it causes radio
interference?
Is there a shield between
the transmitter and the
printer
that
w
ith the radio?
Please turn on the
power. (C. 3.1)
Please use the
application or the driver
for this product.
Please connect the
cable correctly.
(C. 3.3)
Please use the cable
without the breakdown.
Please use the USB cable
after disconnecting the
Bluetooth.
Please install the COM
driver correctly.
Please connect the link
correctly. (C. 3.4)
cable
Please connect
Bluetooth
after disconnecting the
USB cable.
Please use
the transmitter that
corresponds with
the SPP profile.
Please stop the device
that causes the radio
interference or keep
the transmitter and the
printer away from the
device.
Please use it in a place
without the shield.
interferes
6 Troubleshooting
Solution
39
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