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Frequently asked questions
No signal bar is displayed on the screen.
• The handset is out of range. Move it closer to the
base station.
• If the handset displays [Unregistered], register
your handset (see the section on "Register
additional handsets").
If I fail to pair (register) the additional handsets to
the base station, what do I do?
Your base memory is full. Access
> [Services]
> [Unregister] to unregister the unused handsets
and try again.
My handset is in searching or unavailable status,
what do I do?
• Make sure that the base station has power supply.
• Register the handset to the base station.
• Move the handset closer to the base station.
I have chosen a wrong language which I cannot
read, what do I do?
1 Press
to go back to the standby screen.
2 Press
to access the main menu screen.
3 The following options will appear on the screen:
[Phone setup] > [Language]
[Réglages] > [Langue]
[Telefon-Setup] > [Sprache]
[Config. telef.] > [Lingua]
4 Select them to access the language options.
5 Select your own language.
I have chosen a wrong country in Welcome screen,
what do I do?
Reset your phone settings to the original factory
settings (see the section on "Restore default
settings").
I cannot change the settings of my voice mail, what
do I do?
The voice mail service is managed by your service
provider but not the phone itself. Contact your
service provider to change the settings.
The handset on the charger does not charge or the
battery discharges too fast.
• Make sure the batteries are inserted correctly.
• Make sure the handset is placed properly on the
charger. If the docking tone is turned on, you can
hear the docking tone when you place the handset
on the charging cradle.
• The charging contacts are dirty. Disconnect the
power supply first and clean the contacts with a
damp cloth.
• The battery is not fully recharged. Leave the
handset on the charging cradle for at least 8 hours
or until the battery icon on the handset stops
scrolling and indicates full bar.
• The batteries are old or defective. Purchase and
replace with new rechargeable batteries with the
same specifications.
Bad audio (crackles, echo, etc.)
• The handset is nearly out of range. Move it closer
to the base station.
• The phone receives interference from the nearby
electrical appliances. Move the base station away
from them.
• The phone is at a location with thick walls. Move
the base away from them.
• The phone receives interference from the DSL
(digital subscriber line) connection. Install a DSL
filter to prevent the noise. Contact your service
provider for the DSL filter.
The caller ID does not display.
• The service is not activated. Check with your
service provider.
• The caller's information is withheld or unavailable.
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