Glacial 8LCH-KK-SSS-5i User Manual page 21

Water is leaking
• If leak remains, remove the probe from the bottle and call 1-844-452-2425 for assistance.
Push buttons are stuck and/or faucets are leaking
• Apply mineral oil (baby oil) to button slides to reduce friction.
Cold water is not cold
• It takes up to 1 hour after setup to cool water fully.
• Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4
sides of the dispenser.
• Make sure energy saving switch is ON.
Hot water is not hot
• It takes 15 minutes after setup to dispense hot water.
• Make sure the power cord is properly connected to a dedicated working outlet.
• Make sure the Hot Water Power Switch is "ALWAYS ON" and the "Hot cup" icon is illuminated. That
indicates the heating system is turning on.
The LED night lights are flashing and the dispenser is beeping
• Replace the empty bottle. If a replacement is unavailable, leave the door ajar or unplug the cooler to
stop the beeping and flashing lights.
• There may be an air leak. Check the hose connections from the water pump to the probe in the coffee.
Dispenser is noisy
• Make sure dispenser is positioned on a level surface. Place mat provided under the cooler.
Water tastes bad
• Drain the water from the reservoirs and replace the bottle with a fresh one.
• Clean the dispenser as per "Proper Care & Cleaning" instructions.
The buttons on the control panel do not work or unresponsive
• The hot tank may be empty. Please check to see if the bottle is empty. If it is, please replace it. If it isn't
adjust the probe to an appropriate length.
• Please check if a coffee capsule is in the coffee machine. If there isn't, please add one. If there is one,
please open and close the lid. Settings will expire after being on hold for a while.
• Please check if the LED is working on the control board. If it isn't, perhaps the wires are loose or are
making poor contact. See flow to open porthole and outer cabinet.
Can't close the lid
• The cup holder may be mounted incorrectly. Please make sure the triangular arrow is facing up.
• Check if the spring in the lid is blocked by debris.
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