LG GCX-267PHS Owner's Manual page 33

global_main.book.book Page 33 Wednesday, May 20, 2020 3:38 PM
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1
Press the Lock button to activate the lock
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2
Open the fridge door and then hold the phone
on the upper right speaker hole.
3
Press and hold the Freezer button for three
seconds or longer while holding your phone to
the speaker until the data transfer is complete.
• The diagnosis sound is generated after
around 3 seconds.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
SMART FUNCTIONS
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
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