Moving the Appliance for Relocation ............12 OPERATION Before Use ......................13 Product Features....................15 Control Panel ....................17 Water Dispenser....................18 Icemaker ......................19 Fridge Drawer....................20 Door Basket ......................21 Shelf ........................21 Freezer Drawer....................21 SMART FUNCTIONS LG ThinQ Application ..................22 Smart Diagnosis ....................23 MAINTENANCE Cleaning ......................25 TROUBLESHOOTING Before Calling for Service................26...
global_main.book.book Page 3 Wednesday, November 11, 2020 9:15 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
Page 4
global_main.book.book Page 4 Wednesday, November 11, 2020 9:15 AM SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
Page 5
• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
Page 6
• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
Page 7
• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
global_main.book.book Page 8 Wednesday, November 11, 2020 9:15 AM SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation.
Page 9
They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...
global_main.book.book Page 10 Wednesday, November 11, 2020 9:15 AM INSTALLATION INSTALLATION Before Installation Dimensions and Clearances Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. Allow over 50 mm of clearance from each adjacent wall when installing the appliance.
• Reversing the doors must be performed by the • The climate class can be found on the rating qualified personnel of LG Electronics. If not, the label. doors will not be covered by the warranty. Climate Class Ambient Temperature Range ºC...
global_main.book.book Page 12 Wednesday, November 11, 2020 9:15 AM INSTALLATION Turn the levelling leg clockwise to raise that Move the appliance with more than two people side of the appliance or counterclockwise to carefully. When transporting the appliance lower it. over a long distance, keep the appliance upright.
NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
Page 14
global_main.book.book Page 14 Wednesday, November 11, 2020 9:15 AM OPERATION • Do not store food for a long period of time if it • Express Freeze must be switched on for 7 hours spoils easily at a low temperature. before fresh products are placed in the freezer compartment.
global_main.book.book Page 15 Wednesday, November 11, 2020 9:15 AM OPERATION Product Features The appearance or components of the appliance may differ from model to model. Interior The appearance or components of the appliance may differ from model to model. *1 This feature is only available on some models. LED Lamp The LED lamps inside the appliance light up when you open the door.
Page 16
global_main.book.book Page 16 Wednesday, November 11, 2020 9:15 AM OPERATION CAUTION • Do not store short bottles on the bottle rack. The items may fall and cause an injury or appliance damage. Folding Shelf This is adjustable to meet individual storage needs. Bottle Rack Stores containers and tall bottles using the bottle rack.
global_main.book.book Page 17 Wednesday, November 11, 2020 9:15 AM OPERATION Control Panel The actual control panel may differ from model to model. Control Panel and Functions *1 This feature is only available on some models. The control panel can be found either on the Fridge Door or inside the Fridge depending on the model. Fridge Press this button repeatedly to select a desired temperature between 1 °C and 7 °C.
• When this mode is on, the other buttons except Lock and Wi-Fi buttons will not operate. Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to SMART FUNTIONS for information on the initial setup of the LG ThinQ application. Lock This locks the buttons on the control panel.
global_main.book.book Page 19 Wednesday, November 11, 2020 9:15 AM OPERATION Cleaning the Dispenser Tray Fill the water tank with potable water and close the cap. Wipe the entire area with a damp cloth. The dispenser tray may become wet easily due to WARNING spilled water.
global_main.book.book Page 20 Wednesday, November 11, 2020 9:15 AM OPERATION Using the Fresh Balancer • If you open and close the freezer door frequently, it may take longer for water to be frozen. This feature is only available on some models. Vegetable compartment can adjust the humidity by moving the knob NOTE...
global_main.book.book Page 21 Wednesday, November 11, 2020 9:15 AM OPERATION Door Basket Refit the shelf by sliding it inward until the shelf snaps into the frame. Removing/Refitting the Door Basket Freezer Drawer Hold both edges of the basket and remove it by Removing/Refitting the Freezer lifting it upward.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
WEP, you may fail to set up the network. Please LG Electronics will also provide open source code to change it to other security protocols (WPA2 is you on CD-ROM for a charge covering the cost of recommended) and register the product again.
Page 24
Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Press and hold the Freezer button for 3 Smart Diagnosis feature in the menu. Follow seconds or longer while holding your phone to the instructions for audible diagnosis provided the speaker until the data transfer is complete.
global_main.book.book Page 25 Wednesday, November 11, 2020 9:15 AM MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to •...
global_main.book.book Page 26 Wednesday, November 11, 2020 9:15 AM TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. •...
Page 27
global_main.book.book Page 27 Wednesday, November 11, 2020 9:15 AM TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Is the fridge or freezer temperature set to 'Warm'? a bad smell. • Set the fridge or freezer temperature to a colder setting. Did you put in food with a strong smell? •...
Page 28
global_main.book.book Page 28 Wednesday, November 11, 2020 9:15 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Frost has formed in the Doors may not be closed properly? freezer compartment. • Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed.
Page 29
Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp. Noises Symptoms Possible Cause & Solution...
Page 30
global_main.book.book Page 30 Wednesday, November 11, 2020 9:15 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Rattling noises Appliance is not resting evenly on the floor. • Floor is weak or uneven or levelling legs need to be adjusted. Appliance with linear compressor was moved while operating. •...
Page 31
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
Page 32
global_main.book.book Page 32 Wednesday, November 11, 2020 9:15 AM Memo...