Videocon V1403 User Manual page 33

APPENDIX I: TROUBLESHOOTING
If you encounter problems while using the phone or if it performs erratically, you
can consult the information in the following table. If a particular problem cannot be
resolved by using the following information, contact the dealer from whom you had
purchased the phone.
Problems Possible causes
Poor
The network signal is too weak at your
reception
current location, for example, in a
basement or near a tall building since
wireless transmissions cannot reach
there effectively.
The network is busy at the current time,
for example, during peak times there
may be too much of network traffi c to
handle additional calls.
You are too far from a base station
for your service provider.
Echo or Poor network trunk quality on the part of
noise your service provider.
Poor local telephone line quality.
Battery not The battery or battery charger is damaged. Contact the dealer.
charging The temperature of the phone is below
properly -10°C or higher than 55°C.
Poor contact between the battery and
charger.
Shortened The standby time is related to your
standby time service provider system confi guration.
The same phone used with different
service providers' systems will not
provide exactly the same length of
standby time.
Possible solutions
Move to a location where you can
receive the network signal properly.
Avoid using the phone at such time
or try again after waiting for awhile.
You can request a service area map
from your service provider.
Press the ending key and dial again.
You may be switched to a better
quality network trunk or phone line.
Press the ending key and dial again.
You may be switched to a better
quality network trunk or phone line.
Adjust the battery charging
environment to avoid extremes of
temperature.
Check all connectors to make sure all
connections have been made properly.
If you are located in an area where
signaling is weak, temporarily switch
off the phone.
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