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WARRANTY STATEMENT
Brown & Watson International Pty. Ltd. ("BWI") of 1500 Ferntree Gully Road, Knoxfield, Vic.,
telephone 1800 294 294, warrants that all products described in its current catalogue will under
normal use and service be free of failures in material and workmanship for a period of three (3) year
from the date of the original purchase by the customer as marked on the invoice (see elsewhere for
specific warranty period). This warranty does not cover ordinary wear and tear, abuse, alteration of
products or damage caused by the purchaser.
To make a warranty claim the consumer must deliver the product at their cost to the original place of
purchase or to any other place which may be nominated by either BWI or the retailer from where the
product was bought in order that a warranty assessment may be performed. The consumer must also
deliver the original invoice evidencing the date and place of purchase together with an explanation in
writing as to the nature of the claim.
If the claim is determined to be for a minor failure of the product then BWI reserves the right to
repair or replace it at its discretion. If a major failure is determined the consumer will be entitled
to a replacement or a refund as well as compensation for any other reasonably foreseeable loss or
damage.
This warranty is in addition to any other rights or remedies that the consumer may have under State
or Federal legislation.
IMPORTANT NOTE
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
Distributed by
AUSTRALIA
Brown & Watson International Pty. Ltd.
Knoxfield Victoria 3180
Phone: (03) 9730 6000
Fax: (03) 9730 6050
National Toll Free: 1800 113 443
NEW ZEALAND OFFICE
Griffiths Equipment Ltd.
19 Bell Avenue,
Mount Wellington,
Auckland 1060, New Zealand
Phone: (09) 525 4575
Fax: (09) 579 1192
12
IS494
Issue 2 7.10.2021
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