Troubleshooting - Fujitsu Stylistic ST6010 User Manual

Troubleshooting

Solutions to some common problems are described in the following sections. If you are experiencing a
problem with your Tablet PC that you cannot solve by taking the actions described, contact your local help
desk or reseller, or call Fujitsu Service and Support at 1-800-8Fujitsu (1-800-838-5487) for further
assistance.
System Will Not Resume Operation
If the system will not resume operation after system operation has been suspended, check the following:
• The battery may either be defective, or discharged to a critically low level. When the battery reaches
a critically low level, the system is forced into Sleep mode to avoid a total system power failure. To
correct this problem, either connect an external power supply (such as the AC adapter), or install a
charged battery in the Tablet PC.
• The system may be at the critical thermal limit. To avoid damage to heat-sensitive components, the
system enters sleep mode when it gets too hot. System operation cannot be resumed until the Tablet
PC cools off to a tolerable temperature. Move the Tablet PC to a cooler location.
Display Screen Blank or Difficult to Read
If the display screen on your Tablet PC appears blank or is unreadable, confirm that the system is running
(the Power icon is displayed continuously on the Status display), and check the following:
• The system brightness may be set too low, causing the screen to appear too dark. To change system
brightness, press the Fn button twice to open the Fujitsu menu. Brightness can be adjusted from the
menu.
• The video timeout may have expired. Tap on the display screen to reactivate the display. Note that
this is a normal, power-saving feature.
Cursor Is Not Tracking Pen
If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen,
calibrate the pen. See "Calibrating the Pen" on page 64 for more information.
79 - Troubleshooting