Verizon USB730L User Manual
  1. Manuals
  2. Brands
  3. Verizon Manuals
  4. Modem
  5. USB730L
  6. User manual
Verizon USB730L User Manual

Verizon USB730L User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User guide.
Global Modem USB730L

Advertisement

Table of Contents
loading

Related Manuals for Verizon USB730L

Summary of Contents for Verizon USB730L

  • Page 1 User guide. Global Modem USB730L...
  • Page 2 “Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its respective owners.

  • Page 3: Table Of Contents

    Using Modem USB730L ........
  • Page 4 Customer Service ............... 45 Data Technical Support .

  • Page 5: Getting Started

    Getting Started Overview Components Caring for Your Modem...

  • Page 6: Overview

    Overview Congratulations on purchasing your Modem USB730L from Verizon. This modem enables you to connect at high speeds to the Internet, your corporate Intranet, and access your email while you’re away from the office. Package Contents The USB730L package includes: USB730L •...

  • Page 7: Components

    Components (inside under cover) (inside under cover) ➊ Status LED indicator — indicates the network and traffic status; it also indicates when there is no SIM or a SIM error, and when a software update is in progress. (See Package Contents on page 2.) ➋...

  • Page 8: Status & Data Used Indicators

    Status & Data Used Indicators The LED indicates the modem and data usage status. Status LED Color Status Description WHEN NOT CONNECTED Solid No network available White Solid No SIM, SIM locked, SIM error Green Blinking Modem starting up WHEN CONNECTED Green Solid Modem ready to use...

  • Page 9: Caring For Your Modem

    Caring for Your Modem Like any electronic device, the modem must be handled with care to ensure reliable operation. Verizon Wireless recommends the following guidelines: Protect the modem from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the modem; they might cause the modem to overheat or •...

  • Page 10: Using Modem Usb730L

    Using Modem USB730L Using USB730L for the First Time Inserting and Connecting Your Modem Using the Optional Dashboard Application...

  • Page 11: Using Usb730L For The First Time

    Your modem comes with a SIM card pre-installed. Should you need to swap out your SIM, follow the instructions for installing an activated SIM Card. ➌ Connect the modem to your device. (See Properly Insert the Modem in Your Device page 8.) IMPORTANT The modem requires an activated SIM with Verizon Wireless to function.

  • Page 12: Inserting And Connecting Your Modem

    Inserting and Connecting Your Modem Properly Insert the Modem into Your Device Open the USB connector ➊ Use your thumb to gently flip open the USB connector on your modem. Be sure to avoid over-extending the USB connector past its resistance point. Avoid opening the USB connector with metal objects as this might damage the pins.

  • Page 13: Connecting To The Network And The Internet

    Connecting to the Network and the Internet Getting started with your new wireless USB730L is simple. Insert the modem into the USB Port and wait for the status LED to turn solid green. You are now connected to the Internet.
  • Page 14 ➌ Click Save Changes to save the connection preference settings. ➍ Click OK to accept and finalize the connection preference settings. Connection Preferences - Changes Saved...

  • Page 15: Properly Remove The Modem From Your Device

    VPN, and other communication apps avoids potential problems such as automatic shutdown or screen freezing. Windows The USB730L Modem’s USB technology allows you to safely remove the modem at any time when you are not connected to the network. ➊...

  • Page 16: Web User Interface (Ui)

    You’ll also be able to: Time your network sessions • View your usage history • Update your software to the latest version • Connect to Verizon Wireless for product and account information, and to receive additional • help and support.

  • Page 17: Home

    Home USB730L Home allows you to quickly access commonly used links and all available menu options for your modem. It contains the following quick link menu options: Navigation Panel • Account & Tools • Help & Support • USB730L Web UI Home USB730L Home displays the following session connection information: Network status —...

  • Page 18: Navigation Panel

    The Navigation Panel allows you to quickly access commonly used links for your modem. It contains the following quick link menu options: Data Usage • Settings • • Messages • About • Help • USB730L Web UI Home - Navigation Panel...

  • Page 19: Data Usage

    Account & Tools. Click Data Usage on the Menu panel to display the Data Usage page and access information specific to your particular plan. USB730L Data Usage NOTE Roaming charges or roaming minutes may not be included in your estimate. Credits and adjustments to your account may not appear until your next billing statement, and may not be reflected in your current balance.

  • Page 20: Settings

    Settings The USB730L Settings page allows you to make administration password and preference changes; obtain software update information; backup and restore APN and default settings; and set GPS preferences. The USB730L Settings page contains the following sections: Networks • •...

  • Page 21: Networks

    Show Advanced Settings — Click to display or change the following: • 4G LTE APN — Displays the network carrier APN • LTE/GSM/UMTS APN — Use only when a non-Verizon SIM is inserted. • Save Changes — Use to activate and save new settings. •...
  • Page 22 Click Show Advanced Settings. The 4G LTE APN displays the pre-configured APN and should not be changed unless you have a corporate account with your own APN. ➋ If you are using a non-Verizon SIM, enter the APN in the LTE/GSM/UMTS APN field. ➌ Click Save Changes to accept and finalize all settings.

  • Page 23: Sim

    Enter current PIN — Type the desired PIN in the Enter current PIN field. The default PIN is • 1111. Save Changes — Use to activate and save new settings. • USB730L Settings - SIM IMPORTANT Entering an incorrect PIN will lock the SIM. The default PIN is 1111.

  • Page 24: Software Update

    Checked for update — Displays the date of the last software update. Never is listed if you • have never checked for an update. Update status — Displays the software update history. • To check for software updates, click Check for Update. USB730L Settings - Software Update...

  • Page 25: Advanced

    Admin Password and Preferences settings, as well as an option to restore your modem to factory default settings. IMPORTANT! Changing the modem’s Advanced settings can adversely affect stability, performance and security of the modem. USB730L Settings - Advanced Settings Warning Click Continue on the Advanced page to access Advanced page options.
  • Page 26 Enter the answer to the selected security question in the Answer Security Question field. ➏ Click Save Changes to accept, then click Confirm on the warning pop-up window. NOTE The USB730L will restart when you click Confirm. ➐ A message displays confirming that your password has been changed.
  • Page 27 Set Preferences Use the Preferences section of the Advanced page to set password protection, hardware and local IP address preferences for your modem. To set password protection, hardware and local IP address preferences for your modem: ➊ Click Include all Settings pages in password protection if you wish to enable password protection for all Settings pages.

  • Page 28: Gps

    Clicking on GPS will take you to the GPS page where you can configure the GPS settings for your modem. To configure your modem GPS settings: ➊ Slide the ON/OFF button to ON to activate the USB730L location services and display the GPS Agreement. USB730L Settings - GPS ➋...
  • Page 29 ➌ To turn GPS OFF when the modem restarts, set the ON/OFF button ON. ➌ NMEA is a standard method of providing a GPS data stream in Windows and other computing platforms. If this check box is selected, when connected via a USB cable, a NMEA (serial) port is available to applications that can use a NMEA stream.

  • Page 30: Messages

    Messages The Messages page displays all existing Verizon system messages, and allows you to delete messages individually or all messages at one time. USB730L Messages To delete existing messages: ➊ To delete one message at a time, click the trash can icon for each message you want to delete.
  • Page 31 USB730L Messages - Delete All ➌ To delete all messages, click Confirm when the confirmation dialog displays: USB730L Messages - Deletion Confirmation ➍ After clicking Confirm, the previously displayed messages no longer display in the Messages page. USB730L Messages - After Mass Deletion...

  • Page 32: About

    • Modem Info • Diagnostics • Troubleshooting Logs • Internet Status The Internet Status page shows modem settings and status and contains the following sections: Status • IPv4 • IPv6 • View Internet Sessions • About USB730L - Internet Status...
  • Page 33 • Technology — The type of technology used to connect to the Internet. • Roaming - Indicates if the USB730L is currently using a roaming network. • Time connected — How long the modem has been connected to the network.

  • Page 34: Modem Info

    Model — The model number or name of the USB730L. • Software version — The current USB730L software version. • Configuration version — The USB730L operating system (OS), including its components, • version. Click Show Software Components to display the following modem information: Modem FW version —...

  • Page 35: Diagnostics

    Diagnostics The Diagnostics page shows information about the USB730L firmware and other system-level information. You can also view the system log. This page is used mostly for troubleshooting and is not required for normal operation. The Diagnostics page contains the following sections: Modem •...
  • Page 36 SIM status — Status of the SIM card. If the SIM card is missing, or this field indicates some • form of SIM error, the USB730L will not be able to connect to the mobile network. ICCID — The ID number assigned to the SIM Card.
  • Page 37 Band — Band number being used in the 4G LTE network. • Roaming — Indicates if roaming is currently being used. • About USB730L Diagnostics - 4G LTE Network GSM/UMTS/HSPA Network The GSM/UMTS/HSPA Network section has the following options: Status — Status of the network (Disabled, Not available, or Available).
  • Page 38 3G Network (eHRPD/EVDO/1xRTT) The 3G Network (eHRPD/EVDO/1xRTT) section has the following options: Status — Status of the network (Disabled, Not available, or Available). • Field Test — This function is not available for the modem. • Network operator — The vendor that currently provides wireless access. •...

  • Page 39: Troubleshooting Logs

    The Troubleshooting Logs page allows you to turn logs ON/OFF, and to delete system logs. NOTE Logs record various operations and are used for troubleshooting and are not needed for normal modem operation. About USB730L Troubleshooting Logs Turn on Logs To turn on system logs: ➊...

  • Page 40: Help

    FAQ — Contains links to answers for Frequently Asked Questions, as well as directions about • the operation and use of the modem. Support — Contains Quick Links and Self Service Support sections with links to the same • options available in Account & Tools. USB730L - Help Page...

  • Page 41: Account & Tools

    Account & Tools The Account & Tools menu contains the following options: My Verizon • Coverage Map on page 38.) Coverage Map(See • Data Calculator • Dashboard Application • USB730L Web UI Home - Account & Tools...

  • Page 42: My Verizon

    My Verizon Clicking on My Verizon takes you to the Verizon Wireless website where you can manage your wireless service, sign in to your account or watch videos to learn more about your modem. Coverage Map Clicking on Coverage Map takes you to the Coverage Locator on the Verizon Wireless website where you can view a detailed coverage map, including Data, Push to Talk, 4G LTE Data, Prepaid, and Voice &...

  • Page 43: Dashboard Application

    Dashboard Application Clicking on Dashboard Application takes you to the Download Links to allow you to install the optional Dashboard application. Once installed, the application will open and show status information relating to the USB730L and its network connection.

  • Page 44: Install A Sim Card

    Install a SIM Card Your USB730L comes with a SIM card pre-installed. Should you need to swap out your SIM, follow these instructions: To open the case and install the 4G SIM Card ➊ Open the protective cover on the back of the modem by pressing gently on the cover with your thumb and sliding the door off.
  • Page 45 The Verizon Wireless SIM Card is compatible with any Verizon Wireless certified modem. You can move the SIM Card from one modem to another and your wireless service will work seamlessly as long as you have a compatible modem and service plan.

  • Page 46: Troubleshooting

    Troubleshooting Overview Common Problems and Solutions Technical Support...

  • Page 47: Overview

    Overview When properly installed, the USB730L is a highly reliable product. Most problems are caused by one of these issues: System resources required by the modem are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network •...

  • Page 48: Common Problems And Solutions

    Common Problems and Solutions The following are some common problems and solutions. My device does not start when the device is inserted. I experience an error or a blank screen. When this happens, remove the device and restart the device. ➤...

  • Page 49: Technical Support

    Technical Support Customer Service For Customer Service while in the U.S. or Canada, call 1-800-922-0204. Data Technical Support For additional information and technical support for Verizon Wireless devices, you can visit the Verizon Wireless Data Technical Support page at: http://www.verizonwireless.com/support/verizon-USB730L.

  • Page 50: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards...

  • Page 51: Product Specifications

    Product Specifications General Name: Modem USB730L Model: USB730 Approvals: FCC (North America); ISED (Canada); GCF; UL2853 Weight: 59 g (2.08 oz) Dimensions (with USB 83 mm x 35 mm x 11.4 mm folded out): (3.27 in x 1.38 in x 0.45 in) Chip Set: QUALCOMM®...

  • Page 52: Regulatory Statements

    MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Verizon Wireless, Inc. may void your authority to operate the equipment.
  • Page 53 This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves. Equipment Authorization FCC ID: PKRNVWMC730, ISED IC ID: 3229A-MC730 PN: USB730L Your wireless modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 54 NOTE: The Modem USB730L is not a handheld device. D d’autorisation du matériel de la FCC ID: PKRNVWMC730, ISED IC ID : 3229A-MC730 PN : USB730L Le modem sans fi l est un émetteur et receveur radio. Il est conçu et fabriqué pour ne pas dépasser les limites d’expositions à...
  • Page 55 Bien vouloir s’assurer que le modem est positionné comme indiqué dans les photos pour maintenir la conformité au DAS et pour jouir de l’effi cacité maximale. Ce modem a été conçu et testé conformément au DAS indiqué dans les directives de la FCC. Si le modem est connecté à un port USB différent de ceux décrits ci-dessus, bien vouloir s’assurer que l’appareil demeure à...

  • Page 56: Wireless Communications

    Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the USB730L, or failure of the USB730L to transmit or receive such data.

  • Page 57: Glossary

    Glossary...
  • Page 58 Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. ● 4G LTE — One of several competing 4G standards. LTE (Long-Term Evolution) is a standard of wireless communication of high-speed data for mobil phones and data terminals: ●...
  • Page 59 ● LTE — Long Term Evolution. A set of enhancements to UMTS (moving toward 4G) that will provide high throughput, low latency, plug and play and seamless connection to existing networks such as GSM, cdmaOne, etc. ● MEID — Mobile Equipment IDentifier. A globally unique number for a physical piece of mobile station equipment.

Table of Contents