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User guide
4. If necessary, enter your screen lock.
5. When prompted, tap ERASE EVERYTHING.
I can't get out of safe mode
To get out of safe mode, press and hold the Power on/off key (on the right side of your device). Tap Restart.
Update your device software
Updating your device software to the latest version can help your device stay secure and run as expected.
Do one of the following:
1. To update your device software when a notification appears, swipe down from the top of the screen using one finger. On
the system update notification, tap Install.
2. To update your device software manually.
• Swipe down from the top of the screen.
• tap
> System > System Updates > CHECK FOR UPDATES NOW. If an update is available, tap Restart & install.
Note: Major updates can take time to download and install and require that you restart your device. To help prevent issues,
keep your device connected to a power source and a reliable Wi-Fi network while the update is in progress.
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