Blackberry KEY2 User Manual
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Blackberry KEY2 User Manual

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  • Page 1 BBF100-2...

  • Page 2: Table Of Contents

    User guide Contents Setup and basics ......................4 Your device at a glance ..........................4 Insert the SIM card ............................5 Insert a media card ............................6 Charging the battery .............................7 Turn your device on or off ..........................8 Move between home screens ........................8 Get around with navigation buttons .......................8 Touch screen gestures ..........................9 Keyboard ..............................12 Apps, widgets, and shortcuts ........................14...
  • Page 3 User guide Organising your home screen ........................28 Messages ..............................30 Camera...............................31 Clock ................................32 BlackBerry Device Search...........................35 About the Google™ app and Now on Tap .....................37 Location services and Google Maps ......................37 Google Chrome™ and Downloads ........................39 Printing ...............................39 Settings ..........................41 Change your device settings ........................41 Customize the quick settings menu ......................41...

  • Page 4: Setup And Basics

    Setup and basics User guide Setup and basics Your device at a glance Microphone Headset connector Receiver Notification LED Front camera Sensors Volume up/down key Power key Convenience key Home key Back key Recents key Space key (Fingerprint sensor) Universal shortcut key USB Type-C Microphone Speaker...

  • Page 5: Insert The Sim Card

    Setup and basics User guide Insert the SIM card Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider. CAUTION: Do not use a larger SIM card that has been cut to a smaller size. Your device might not recognize it, or the SIM card might get stuck because it is thicker than a nano SIM card.

  • Page 6: Insert A Media Card

    Setup and basics User guide 4. Put the SIM card in the tray. 5. Push the tray back into the slot. Insert a media card If you want more storage for pictures, videos, music, and documents, you can insert a media card (microSD card). 1.

  • Page 7: Charging The Battery

    Setup and basics User guide 4. Put the media card in the tray. 5. Push the tray back into the slot. Charging the battery Connect the battery charger to your phone and power source respectively. Tip: To reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use;...

  • Page 8: Turn Your Device On Or Off

    Setup and basics User guide Turn your device on or off Press and hold the Power on/off key (on the right side of your device). • To turn off your device, tap Power off. • To turn your device off and then on again, tap Restart. Turn off the screen Press the Power on/off key (on the right side of your device).

  • Page 9: Touch Screen Gestures

    Setup and basics User guide Touch screen gestures Take a moment to learn the common gestures that you can use on the touch screen. Wake up your device Tap the screen twice. Select items Do any of the following: • To select an item, tap it. If the item can be opened, it opens. • To select multiple items, such as photos that you want to share or email messages that you want to delete, touch and hold one item, then tap additional items.
  • Page 10 Setup and basics User guide Scroll or move between items Slide your finger to scroll through a list or move between items, such as photos. Check your notifications You can check your latest notifications (for example, email messages and text messages) at any time. Swipe down from the top of the screen.
  • Page 11 Setup and basics User guide Use a slider If a slider appears on your screen you can progress through a file, such as a song or video, or adjust a setting, such as the screen brightness. Drag the slider handle to the right or left. Zoom in to or zoom out from the screen If you want to see something in more detail, such as a photo or part of a map, you can magnify the image.

  • Page 12: Keyboard

    Setup and basics User guide Keyboard Delete key Enter key alt key Custom key Universal shortcut key Shift key Space key sym key Select text To select a word, double-tap it or touch and hold it. To select more, or to change your selection, drag the selection handles Switch the cursor Double-tap the keyboard and then swipe left or right to switch the cursor.
  • Page 13 > System > Languages & input > Keyboard Settings > BlackBerry Keyboard > Input languages. If the Use system languages switch is turned on, turn it off. Turn on the switch beside each input language that you want to use.

  • Page 14: Apps, Widgets, And Shortcuts

    1. Swipe down from the top of the screen. 2. Tap > System > Languages & input > Keyboard settings > BlackBerry Keyboad > Advanced > Currency key. 3. Tap one of the currency options shown. Apps, widgets, and shortcuts...
  • Page 15 Setup and basics User guide • The APPS tab includes a complete list of the apps installed on your device, including apps that you download from Google Play™. • WIDGETS are like miniature apps that you can often interact with on the home screen. For example, the BBM widget shows a small view of your current chats.
  • Page 16 Setup and basics User guide About pop-up widgets Pop-up widgets are associated with the apps that you add to the home screen. When you add an app that includes a pop-up widget, an indicator appears beneath the app icon ( ).

  • Page 17: Personalizing Your Device

    Setup and basics User guide If you set up a key to open an app or use a shortcut, to turn off the key, do the following: 1. On the Keyboard shortcuts screen, tap an action. 2. Tap Delete. Universal shortcut key You can quickly launch the Calendar or Note apps, or perform a specified action by typing the key and a letter key simultaneously.

  • Page 18: Phone And Voice

    Phone and voice User guide Phone and voice Phone icons During a call Icon Description Mute your microphone Tip: You can also press the Convenience key to mute your microphone. Show the dial pad Turn on the speakerphone Make another call Make a video call Put a call on hold Make a one way camera video call...

  • Page 19: Change Your Ringtone

    Phone and voice User guide Change your ringtone 1. Swipe down from the top of the screen. 2. Tap > Sound > Phone ringtone. 3. Tap a ringtone, and then tap OK. Tip: To use a song or a custom sound as your ringtone, move the .mp3 file you want to use to the Ringtones folder on your device.

  • Page 20: Receiving Calls

    Phone and voice User guide Show or hide your number on outgoing calls Depending on your service provider, this feature might not be supported. 1. In the Phone app, in the upper-right corner of the screen, tap 2. Tap Settings > Calls > Additional settings > Caller ID. 3.
  • Page 21 Phone and voice User guide When you dismiss a call by sending a quick response, the caller is sent to voicemail. If you do not have voicemail, the caller receives a busy signal instead. Change your default quick response messages You can create your own quick response messages to replace the available defaults.

  • Page 22: Blocking Calls

    Phone and voice User guide Blocking calls Block incoming calls When you block calls, you won't receive calls or texts from the specified blocked phone number. Contact your service provider for more information. 1. In the Phone app, in the upper-right corner of the screen, tap >...

  • Page 23: Add A Contact Or Number To Your Speed Dial List

    Phone and voice User guide 3. Tap Enable FDN. 4. Enter the SIM security code provided to you by your service provider. 5. Tap OK. 6. Tap FDN list > > Add contact. 7. Type a name and phone number. 8.

  • Page 24: Start A Conference Call

    Phone and voice User guide Set up call forwarding Depending on your service provider, this feature might not be available. 1. In the Phone app, in the upper-right corner of the screen, tap . 2. Tap Settings > Calls > Call forwarding > Voice or Video. 3.

  • Page 25: Lte Calling

    Phone and voice User guide Remove people from a conference call 1. While in a conference call, to view the conference call participants, tap Manage. 2. Do one of the following: • To remove a person from the conference call and hang up, tap • To remove a person from the conference call and keep them in a separate call, tap LTE calling Turn on Voice over LTE and LTE video calling...

  • Page 26: Wi-Fi Calling

    Phone and voice User guide Switch between the front-facing and rear-facing camera During a video call, tap to switch cameras. Put a video call on hold During a video call, tap to put the call on hold. Share video one way During a voice call, you can share video with the contact you're talking to, if they also have the LTE video calling feature, but the contact doesn't have to share video with you.

  • Page 27: Voicemail

    Phone and voice User guide Make a Wi-Fi call Make sure that appears at the top of your screen. 1. In the Phone app, tap 2. Enter the number. 3. Tap Voicemail Set up your voicemail Depending on your service provider, this feature might not be supported. Contact your service provider for more info. 1.

  • Page 28: Applications And Features

    Applications and features User guide Applications and features Download an app from Google Play™ 1. Open the Google Play™ store app. 2. If necessary, sign in with your Google™ account. 3. Browse or search for an app that you want to download. 4.
  • Page 29 Applications and features User guide Change the default home screen Change the home screen that is displayed when you turn on your device or when you tap Note: You might have to tap twice to open your default home screen. 1.

  • Page 30: Messages

    Applications and features User guide If you remove an app from the home screen, the app is still installed on your device, and you can open the app from 1. Touch and hold an app, a widget, or a shortcut. 2.

  • Page 31: Camera

    Applications and features User guide • To attach an audio message you're about to record, tap , and then touch and hold to record the audio. • To attach your location, tap 5. Tap Note: If you close the screen while composing a message, it is saved as a draft. You can tap on the conversation to resume typing the message.

  • Page 32: Clock

    Applications and features User guide The telescopic camera is mainly used outdoors to provide a 2x optical zoom, and also helps to generate a depth map when in Portrait mode. 1. Tap > Camera. 2. Tap > Portrait. 3. Move the device away from you up to a maximum of 2.5 metres, until the screen shows 4.
  • Page 33 Applications and features User guide 3. Tap AM or PM. 4. Tap OK. Create or delete an alarm In the Clock app, do one of the following: • To create an alarm, tap > • To delete an alarm, under the alarm that you want to delete, tap >...
  • Page 34 Applications and features User guide Set the Clock Set your home time zone 1. In the Clock app, tap > Settings. 2. Tap Home time zone. 3. Tap a time zone. Tip: If you would like the clock to update automatically to your current location's time zone when you're traveling, turn on the Automatic home clock switch.

  • Page 35: Blackberry Device Search

    BlackBerry Device Search Search your device With the BlackBerry Device Search app, you can search your device for files, apps, help, and more. You can also type an Instant Actions command in the search field to perform a task quickly.
  • Page 36 By default, your device keeps the last 20 search results that you visit for quick reference and reuse. If you don't want to save your search results, you can turn off this feature. 1. In the BlackBerry Device Search app, tap > Settings.

  • Page 37: About The Google™ App And Now On Tap

    Troubleshooting: BlackBerry Device Search I can't find an email using the BlackBerry Device Search app The BlackBerry Device Search app only searches email that is in the BlackBerry Hub. To learn how to add email accounts to the BlackBerry Hub, read the Help for the BlackBerry Hub.
  • Page 38 Applications and features User guide Turn location services on or off 1. Swipe down from the top of the screen. 2. Tap > Security & Location > Location. 3. At the top of the screen, turn the switch on or off. Change location modes With location modes, you can set how accurately your device detects your location.

  • Page 39: Google Chrome™ And Downloads

    Applications and features User guide • Visit the Maps for mobile Help Center at support.google.com/gmm/android. Google Chrome™ and Downloads Find help for Google Chrome™ Visit the Chrome for Android Help Center or, in Google Chrome™, tap > Help & feedback. Downloads You can use the Downloads app to manage files that you download from email, BBM messages, hangouts, Google Chrome™, and more.
  • Page 40 Applications and features User guide Install a printing service 1. Swipe down from the top of the screen. 2. Tap > Connected devices > Printing. 3. Tap Add service. 4. Tap the service that's compatible with your printer, and then tap Install. To find a compatible service, find your wireless printer's brand or consult its user guide.

  • Page 41: Settings

    Settings User guide Settings Change your device settings 1. Swipe down from the top of the screen. 2. Tap a setting or, to see more settings, tap Tip: To find a setting quickly, tap , and then type the setting that you're looking for. Customize the quick settings menu 1.
  • Page 42 Note: To change notification sounds and vibration settings for a specific app, look in the Settings screen inside the app. For example, if you want to turn off notification sounds for new emails, open BlackBerry Hub, open the Settings screen, and change the notification settings for your email account.
  • Page 43 Settings User guide Turn off all sounds and notifications Do not disturb lets you quickly silence your device when you don't want to be interrupted, like in a movie theater or during an important meeting. You can also choose to receive only certain notifications, like calls or alarms. Turn on Do not disturb 1.
  • Page 44 To change notification sounds and vibration settings for a specific app, look in the Settings screen inside the app. For example, if you want to turn off notification sounds for new emails, open BlackBerry Hub, open the Settings screen, and change the notification settings for your email account.
  • Page 45 • To see more details about an item, tap the notification. • To open the app associated with the notification, tap More or Open. You can return to the BlackBerry Productivity Tab screen from an app when you swipe on the tab again.

  • Page 46: Storage Space And Media Cards

    • To compose an email, tap Customize the BlackBerry Productivity Tab settings You can adjust the BlackBerry Productivity Tab to best suit your needs and find what works for you. 1. Swipe in on the tab toward the center of the screen.
  • Page 47 To use a media card with a capacity greater than 32GB, you must download Microsoft exFAT Technology for BlackBerry to install the driver. A notification appears when you insert the media card into your device. Make sure that you are connected to the Internet, and then tap the notification to download the driver.
  • Page 48 Settings User guide Remove a media card 1. Do one of the following: • Turn off your device. • Swipe down from the top of the screen. Tap > Storage. Tap your media card. Tap > Storage settings > Eject. • Swipe down from the top of the screen.

  • Page 49: Connections

    Settings User guide • To delete files that you don't need, tap a category or tap Files. Navigate to a file. Touch and hold the file. Tap any additional files that you want to delete. Tap • To delete temporary files from your device by clearing your cache, tap Cached data > OK. Transfer files between your computer and device using a USB connection 1.
  • Page 50 Settings User guide Icon Description The amount of solid color indicates the strength of the mobile signal. If the signal is weak, your device might use more power to try to maintain the connection. Your device is connected to the cellular network and can access all of the features of your cellular network plan.
  • Page 51 Settings User guide Turn on airplane mode When you turn on airplane mode, all of the connections on your device turn off. 1. Swipe down from the top of the screen. 2. Tap > Network & Internet. 3. Turn on the Airplane mode switch. After you turn on airplane mode, you can turn on certain connections, such as Wi-Fi or Bluetooth technology.
  • Page 52 Settings User guide 3. Tap a network. Turn off data services over the cellular network To turn off data services, you must have a SIM card in your device. If you turn off data services, your device can't send or receive data over the cellular network and many features and apps might not work correctly.
  • Page 53 Settings User guide Change your wireless service plan To change your wireless service plan, you must have a SIM card in your device. Depending on your service provider, you might not be able to change the details of your wireless service plan from your device.
  • Page 54 Settings User guide • To connect to a public network, tap the sign-in notification and, if necessary, accept the license agreement. If necessary, tap > Use this network as is. Add a Wi-Fi network manually If your device doesn't connect automatically to a saved Wi-Fi network, you can set up a connection to a Wi-Fi network manually.
  • Page 55 Settings User guide 3. Turn on the switch. 4. Tap a network, and then tap Forget. Set a static IP address for a Wi-Fi connection You must be within range of your Wi-Fi network to change the IP settings. By default, when you connect your device to a Wi-Fi network, your device assigns an IP address to the connection. You can set a static IP address that doesn't change each time you connect to a Wi-Fi network.
  • Page 56 Settings User guide Review saved networks Tap to set the frequency band. When you set the band to 5 GHz, your device connects to access points on the 5-GHz band only. When set to 2.4 GHz, your device connects to access points on the 2.4-GHz band only. When set to automatic, your device tries to connect to the band with the stronger signal strength.
  • Page 57 Settings User guide Bluetooth technology Bluetooth wireless technology allows you to create a direct connection between your device and another Bluetooth enabled device. For example, you can use a Bluetooth connection to play music through a separate speaker, make calls on a headset, share files, or connect to Android Wear™...
  • Page 58 Settings User guide Change the settings for a paired Bluetooth enabled device Some Bluetooth enabled devices support more than one Bluetooth feature. You can turn a feature on or off for a paired Bluetooth enabled device. You can also change the name of a paired device as it appears on your device. 1.
  • Page 59 Settings User guide Profile Description Advanced Audio Distribution Profile This profile allows your device to stream audio files to Bluetooth enabled (A2DP) devices that support stereo audio, such as stereo headsets, speakers, and car kits. Audio/Video Remote Control Profile This profile allows you to use the buttons on a Bluetooth enabled device, (AVRCP) such as a headset, to perform actions such as adjusting the volume or playing the next or previous media file on your device.
  • Page 60 Settings User guide Troubleshooting: Bluetooth connections I can't pair my device with a Bluetooth enabled device • Check that your device and the device that you want to connect to have Bluetooth technology turned on. • To scan again for nearby Bluetooth enabled devices, on the Bluetooth screen, tap Pair new device. • If your Bluetooth enabled device requires a passkey and you don't know what the passkey is, try 0000 or 1234, or check the documentation that came with your Bluetooth enabled device.
  • Page 61 Internet tethering allows another device, such as a laptop or tablet, to share your device's connection to the cellular network. You can connect the other device to your BlackBerry device using a USB cable or, if both devices are Bluetooth enabled, you can use Bluetooth technology instead.
  • Page 62 Settings User guide To stop sharing your Internet connection, turn off the USB tethering or Bluetooth tethering switch. Use mobile hotspot to share your Internet connection Before you turn on Mobile hotspot, confirm that your device is connected to the cellular network. When you set up your mobile hotspot, record its name and password.
  • Page 63 • If you set up a mobile hotspot, you must enter its password on the device that is trying to connect to your mobile hotspot. • To find your password, on your BlackBerry device, swipe down from the top of the screen. Tap >...
  • Page 64 Settings User guide Connect to a VPN automatically To connect to a VPN automatically, the VPN must support always-on mode. 1. Swipe down from the top of the screen. 2. Tap > Network & Internet > VPN. 3. Tap > Always-on VPN. 4.
  • Page 65 Settings User guide Data usage Data usage refers to the amount of data that your device uploads and downloads when it is connected to the wireless network. If you share your device with others, you can monitor the amount of data used by the device owner, guest, and any user profiles on the device.

  • Page 66: Battery And Power

    Settings User guide 4. Turn Billing cycle > Set data limit switch, and then tap OK. 5. Tap Data limit, enter the limit number, and then tap SET. Stop sending background data over the cellular network To reduce the amount of data that your device uses when connected to the cellular network, you can stop apps and services from sending data when you aren't actively using the app or service.
  • Page 67 User guide Charge your device CAUTION: Use the charging accessory that came with your device, or a charger specifically approved by BlackBerry for use with your device. Other chargers might not provide adequate power and might damage your device. 1. Insert the cable into the port on your device.
  • Page 68 Settings User guide When your device is charging, the indicator displays the percentage of your current battery power. To avoid disturbing you, the indicator automatically disappears when the room is dark or when your battery power level reaches 100%. If your screen is turned on, the indicator automatically disappears after eight seconds. Turn off the battery edge indicator 1.
  • Page 69 2. On the Media volume, Alarm volume, Ring volume, or Notification volume sliders, drag the slider handle to the left. Turn off key press feedback 1. In the device's settings, tap System > Languages & input > Keyboard settings > BlackBerry Keyboard > Key press feedback.

  • Page 70: Display

    These documents are available from your device settings screen. They contain important information about terms and conditions of use, the battery, other important safety precautions, and warranty coverage. To view BlackBerry's Privacy Policy, your device must be connected to the Internet. 1. Swipe down from the top of the screen.
  • Page 71 3. Tap the text size that you want to use. Change your display language The language that you selected during the initial setup of your device is your display language. The home screen, BlackBerry Hub, and supported applications display content in this language.
  • Page 72 Settings User guide Cast your screen Using Chromecast™ or a Wi-Fi CERTIFIED Miracast device, you can display your device's screen on your TV. With Chromecast™, you can also display content like TV shows, movies, photos, games, and websites from supported apps. Learn more about Chromecast.

  • Page 73: Convenience Key

    Settings User guide Use your device as a flashlight 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. To turn off the flashlight, tap Convenience key Customize the Convenience key Your device can perform up to 3 specific actions when you press the Convenience key (the short key on the right side of your device).

  • Page 74: Accounts

    4. Complete the instructions on the screen. If you've added an email account to your device, you can send and respond to messages using the BlackBerry Hub. To add an email account to the BlackBerry Hub, in the BlackBerry Hub, tap...

  • Page 75: Accessibility

    • Teletypewriter (TTY) support allows you to connect to a TTY device to make and receive calls from TTY devices. • Hearing aid compatibility is available for certain BlackBerry smartphone models. • The BlackBerry Keyboard lets you type more efficiently with contextual autocorrection, next-word prediction, and personalized learning that gets to know the way you type.
  • Page 76 TTY support is designed to allow your device to connect with an external TTY device that converts received calls to text. The TTY device that you want to connect to your BlackBerry device must operate at 45.45 bps. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your...

  • Page 77: Users

    Settings User guide Users About users The users feature lets you share your device with others while keeping your personal or work information private. For example, users that you add to your device can't access your info, such as your email, contacts, pictures, apps, and more. By default, your device is set up with a device owner and a guest.
  • Page 78 Settings User guide Add user A user profile creates a separate space on your device for another person to use and customize. For example, the user can add a Google™ account or download apps, wallpaper, and music without seeing the device owner or other users' account info, apps, and data.

  • Page 79: Backup And Reset

    Settings User guide 3. Do any of the following: • Beside the guest profile, tap . Tap the Turn on phone calls switch. • Beside a user profile, tap . Tap the Turn on phone calls & SMS switch. Delete a user or guest When you delete a user from your device, you permanently delete the user's space and all of the apps and data in it.
  • Page 80 You can connect your device to your computer using a USB cable, view your device's files in your computer's file manager, and copy the files (such as pictures and documents) to your computer. This is a manual process. BlackBerry does not provide desktop software for Android™ devices. Use a third-party backup service The Google Play™...
  • Page 81 Settings User guide Change the Google™ account that you use to back up device data If you have more than one Google™ account, or if you start using a new Google™ account, you can change the account that you use to back up your data. 1.

  • Page 82: Update Your Device Software

    Settings User guide 4. If necessary, enter your screen lock. 5. When prompted, tap ERASE EVERYTHING. I can't get out of safe mode To get out of safe mode, press and hold the Power on/off key (on the right side of your device). Tap Restart. Update your device software Updating your device software to the latest version can help your device stay secure and run as expected.

  • Page 83: Security

    Security User guide Security Locks, passwords, and protecting your data There are several types of locks, PINs, and security features that you can use to help protect the data on your device. If you use your device for work, your organization might have security rules in place. The organization might require you to enter a password to unlock your device or might prevent you from using the Smart Lock feature.
  • Page 84 Security User guide SIM card PIN You can set up a PIN for your SIM card, which you can use to help prevent unauthorized use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another device, the SIM card can't be used unless the PIN is entered correctly.
  • Page 85 Security User guide 2. Tap > Security & Location > beside Screen lock. 3. Do any of the following: • To lock your device automatically after a certain amount of inactive time, tap Automatically lock, and then tap an interval. • To lock your device when you press the Power on/off key, turn on the Power key instantly locks switch.
  • Page 86 Security User guide About Smart Lock The Smart Lock feature makes it easy for you to unlock your device. You can set up your device to remain unlocked in the following situations: • When your device is connected to a trusted Bluetooth enabled device or NFC-enabled device • When your device is in a familiar location, such as your home or workplace • When your device recognizes your face or voice • When you carry your device in your hand, pocket, or bag...
  • Page 87 Security User guide 4. Do any of the following: • Tap Trusted devices. Tap a device, and then tap Remove trusted device. • Tap Trusted places. Tap a location, and then tap Turn off this location. • Tap Trusted face. Tap Remove trusted face, and then tap Remove. • Tap Voice Match.
  • Page 88 > Security & Location > Smart Lock > Trusted face > Improve face matching. • Adjust the distance between your BlackBerry device and a trusted Bluetooth enabled device. The distance of a Bluetooth connection can vary depending on your BlackBerry device model and the Bluetooth enabled device.
  • Page 89 Security User guide • If your device remains unlocked when it is close to a trusted location instead of when you are at the trusted location, try improving the accuracy of the trusted location. Delete the trusted location. Tap > Security & Location > Location > Mode.

  • Page 90: Finding And Protecting A Lost Device

    Security User guide 3. Tap a photo or tap and hold to select a file. 4. Tap > Yes or Move out. Finding and protecting a lost device What to do if your device is lost or stolen If you have a remote device management app, such as Android™ Device Manager, set up on your device, visit the remote device management website and sign in.

  • Page 91: Security Settings

    When you use the app, the app prompts you for permission to access certain data or features on your device before it completes an action. For example, if the BlackBerry Hub wants to access your contacts, you can allow or deny the permission request.
  • Page 92 Security User guide 1. Swipe down from the top of the screen. 2. Tap > Apps & notifications > App permissions. 3. Do one of the following: • To view the permissions for an app, tap the app. • To view the permissions for an Android™ OS system app or service, tap >...
  • Page 93 Security User guide 4. To unpin a screen without entering your screen lock, turn off the Ask for password/PIN/pattern before unpinning switch. To turn off the screen pinning feature, turn off the switch. Pin a screen Make sure that you have turned on the screen pinning feature. 1.
  • Page 94 Improving your security settings using DTEK The DTEK by BlackBerry app is designed to help you monitor and control the level of security on your BlackBerry device. DTEK is preloaded on your device, and updates are available from the Google Play™ store.

  • Page 95: Legal Notice

    User guide Legal notice Trademarks, including but not limited to BLACKBERRY and EMBLEM Design, are the trademarks or registered trademarks of BlackBerry Limited and used under license by TCL Communication Ltd. Bluetooth is a trademark of Bluetooth SIG. Call2Recycle is a trademark of Call2Recycle, Inc. CTIA - The Wireless Association is a trademark of CTIA - The Wireless Association.

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