Samsung NX58K7850SG User Manual page 75

Troubleshooting
Problem
Brown streaks or
specks.
Areas of
discoloration with
metallic sheen.
"Cracking" or
"popping" sound.
OVEN
Problem
The oven will not
turn on.
The oven light will
not turn on.
74 English
NE59J7850WS_AA_DG68-00600A-01_EN.indd 74
Possible cause
Boilovers have been cooked
onto the surface.
Mineral deposits from water
and food have been left on
the surface of the cooktop.
This is the sound of the metal
heating and cooling during
both the cooking and self-
cleaning functions.
Possible cause
The range is not completely
plugged into the electrical
outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
The oven controls have been
set improperly.
The oven is too hot.
Incomplete service wiring.
Power outage.
The light bulb is loose or
defective.
The switch operating the light
is broken.
Solution
• Wait until the surface cools down.
Then, use a scraper to remove those
impurities. Use the blade scraper to
remove soil.
• See the section on the care and
cleaning of the glass cooktop on page
65.
• Remove using a ceramic-glass
cooktop cleaning cream.
• Use cookware with clean, dry
bottoms. Clean the cooktop with a
ceramic cleaning agent regularly
every week.
This is normal operation, and not a
system failure. Use the oven as usual.
Solution
Make sure the electrical plug is inserted
into a live, properly grounded outlet.
Replace the fuse or reset the circuit
breaker.
See the chapter on operating the oven.
Allow the oven to cool.
Call for service.
Check to see if the house lights will
turn on. If required, call your local
electric company for service.
Tighten or replace the bulb.
Call for service.
2015-04-23 10:32:11