Sony WH-1000XM2/B Help Manual page 81

Wireless noise canceling stereo
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The touch sensor control panel is not touched.
To deactivate the Quick Attention Mode
Move your hand off the touch sensor control panel of the right unit.
Note
Depending on the ambient condition and type/volume of the played back audio, ambient sound may not be heard even if you use
the Quick Attention Mode. Do not use the headset in places where it would be dangerous if you are unable to hear ambient
sound, such as a road with car traffic.
If the headset is not worn properly, the Quick Attention Mode may not work correctly. Wear the headset properly.
4-697-257-11(6) Copyright 2017 Sony Corporation
81

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