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TROUBLESHOOTING
Problem
Cannot control the
y Check the remote control sensor on the product and try again.
y Check if there is any obstacle between the product and the remote control.
TV with the remote
y Check if the batteries are still working and properly installed (
control.
No image display
y Check if the product is turned on.
y Check if the power cord is connected to a wall outlet.
and no sound is
y Check if there is a problem in the wall outlet by connecting other products.
produced.
The TV turns off
y Check the power control settings. The power supply may be interrupted.
y Check if the Automatic Standby (Depending on model) / Sleep Timer / Timer
suddenly.
Power off feature is activated in the TIMERS settings.
y If there is no signal while the TV is on, the TV will turn off automatically after 15
minutes of inactivity.
When connecting
y Turn the TV off/on using the remote control.
y Reconnect the HDMI cable.
to the PC (HDMI/
y Restart the PC with the TV on.
DVI), 'No signal' or
'Invalid Format' is
displayed.
TROUBLESHOOTING
Solution
43
to
,
to
).
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