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To open the printer driver setup window, see How to Open the Printer Driver Setup Window.
◦ For Mac OS:
In the Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select Prevent paper
abrasion check box, and then click Apply.
To open the Canon IJ Printer Utility2, see Opening the Canon IJ Printer Utility2.
If intensity is set high, reduce intensity setting and try printing again.
Check5
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
• Printing from your computer
Check the intensity setting in the printer driver.
◦ For Windows:
Adjusting Intensity
◦ For Mac OS:
Adjusting Intensity
• Copying
Setting Items for Copying
Do not print outside recommended printing area.
Check6
If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.
Resize the document using application software.
Print Area
Is platen glass dirty?
Check7
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Is paper feed roller dirty?
Check8
Clean the paper feed roller.
Cleaning Paper Feed Rollers
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Is inside of printer dirty?
Check9
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform the bottom plate cleaning to clean the inside of the printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
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