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USER MANUAL
Gaming Monitor
C27HG70QQ* C32HG70QQ*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
•
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•
The amount of such administration charge will be advised to you before any work or home visit is carried out.
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Table of Contents
Related Manuals for Samsung C27HG70
Summary of Contents for Samsung C27HG70
- Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Low Input Lag Screen Size Securing the Installation Space Pre-connection Checkpoints Precautions for storage Save Settings Connecting and Using a PC Safety Precautions Connection Using the HDMI Cable Cleaning Connection Using the HDMI-DVI Cable Electricity and Safety... - Page 3 Table of contents Setup and Reset Troubleshooting Guide Lighting Requirements Before Contacting Samsung Customer Service Center Local Dimming Testing the Product Checking the Resolution and Frequency Volume Check the following. Eco Saving Plus Q & A Off Timer PC/AV Mode...
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Page 4: Before Using The Product
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) -
Page 5: Cleaning
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed. -
Page 6: Installation
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 7: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable. - Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
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Page 9: Preparations
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― The JOG button is located on the rear left side of the product. The button JOG Button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as •... -
Page 10: Function Key Guide
Function Key Guide Icons Description Selects by moving the JOG button in the function key guide screen. ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Menu The OSD (On Screen Display) of your Monitor’s feature appears. -
Page 11: Game Setting Key
Game Setting Key When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can JOG Button Power saving/Non-signal mode directly see the settings for three different modes. -
Page 12: Changing Brightness, Contrast And Sharpness Settings
Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast Sharpness by moving the JOG button up or down, if no OSD menu You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. is displayed. -
Page 13: Reverse Side
Reverse Side ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. Port Description Connects to a source device using an HDMI cable or HDMI-DVI cable. -
Page 14: Upgrading The Software Via Usb
Upgrading the Software via USB When the message as shown in the following figure is displayed on the monitor, select upgrade the software. Be sure to insert the USB disk into the USB 1 port. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen. - Page 15 Note The supported USB disk formats are FAT, FAT32, and NTFS. For the CHG70 model, make sure that each upgrade file is a BIN format file, follows the CHG70 model naming rule (m-HG7**CCAA-****.*[4 digits].bin, where ** is the display size in inch, ****.* is a version number, and 4 digits are a checksum.
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Page 16: Adjusting The Product Tilt And Height
Adjusting the Product Tilt and Height C32HG70QQ* -2.0° (±2.0°) ~ 92.0° (±2.0°) ― The color and shape of parts may differ from what is shown. Specifications are subject to change without 15.0° to Left ~ 15.0° to Right (Total 30.0°, ±2.0°) notice to improve quality. -
Page 17: Rotating The Monitor Screen
Rotating the Monitor Screen Caution ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. You can rotate your monitor as shown below. • Grasp the left and right sides of the monitor and adjust the tilt. 90˚... -
Page 18: Anti-Theft Lock
Anti-theft Lock Precautions for moving the monitor ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. -
Page 19: Installation
Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Open the packaging. -
Page 20: Removing The Stand (For Attaching The Bracket Wall)
Removing the Stand (For Attaching the BRACKET WALL) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the screen on the Styrofoam or soft cushion Remove the stand base. -
Page 21: Attaching The Bracket Wall
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own. -
Page 22: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―... -
Page 23: Connection Using The Dp Cable
Connection Using the DP Cable Connecting to Microphone DP IN MIC IN ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the Connection Using the Audio Cable picture quality. Connecting to Headphones MIC OUT /SERVICE... -
Page 24: Connecting The Product To A Pc As A Usb Hub
Connecting the Product to a PC as a USB HUB Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. A PC cannot connect to multiple source devices at the same time as it has a limited number of input/ Connecting a PC to the Product output ports available. -
Page 25: Connecting The Power (C27Hg70Qq* Model Only)
― To detect and start a USB device faster, connect the device to the USB 3.0 port on the product. The read/write Connecting the Power (C27HG70QQ* model only) rate will be affected by the USB device and your PC. ― The product does not support media play. If you need to play a file in your USB device, please connect the product as a Hub to your PC and play the file on your PC. -
Page 26: Connecting The Power (C32Hg70Qq* Model Only)
Connecting the Power (C32HG70QQ* model only) POWER IN To use the product, connect the power cable to a power outlet and the POWER IN port on the product. ― The input voltage is switched automatically. -
Page 27: Tidying Up The Connected Cables
Tidying Up the Connected Cables Stand assembly is complete. Adjust the screen, as shown in the figure. Connect cables to the appropriate connectors. Run the cables through the holder in the direction of the arrow from the lower part of the holder, as shown in the image. -
Page 28: Correct Posture To Use The Product
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. -
Page 29: Game
Chapter 04 Game A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. Specifications are subject to change without notice to improve quality. •... -
Page 30: Refresh Rate
Refresh Rate Response Time Change the screen refresh rate. A higher refresh rate can reduce eye strain. Increase the response rate of the video or game screen. • DisplayPort 60 Hz 100 Hz 120 Hz 144 Hz Faster Fastest modes display motion blur-free sharper pictures with faster movements by analyzing movement of liquid crystals in the panel and controlling the LED behavior. -
Page 31: Freesync
• The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. ― When the resolution is changed while setting FreeSync Standard Engine... -
Page 32: Low Input Lag
Low Input Lag The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Minimize input lag for fast reactions by reducing the video processing time. Make sure to install the latest official graphics drivers from AMD that support FreeSync. -
Page 33: Save Settings
Save Settings In AV mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Save up to three custom game modes to suit your preferences. Press a game mode shortcut key at the lower part of the monitor to directly access your favorite custom game mode. -
Page 34: Screen Setup
Chapter 05 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. -
Page 35: Brightness
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. Picture Mode is set to Cinema mode. -
Page 36: Hdmi Black Level
HDMI Black Level Screen Adjustment ― This option is only available when If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ PC/AV Mode is set to AV. ― This menu is only available when color degradation, black level, etc.) may occur, depending on the connected source device. -
Page 37: Adjusting Osd (On Screen Display) Settings
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Display Time from what is shown. -
Page 38: Setup And Reset
Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Local Dimming from what is shown. -
Page 39: Eco Saving Plus
Eco Saving Plus PC/AV Mode Reduce energy consumption compared to consumption at the maximum brightness level. PC/AV Mode to AV. The picture size will be enlarged. ― This menu is not available when Eye Saver Mode is enabled. This option is useful when you view a movie. ―... -
Page 40: Displayport Ver
DisplayPort Ver. Key Repeat Time Select your DisplayPort version. Control the response rate of a button when the button is pressed. ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. Acceleration, sec, or 2 sec can be selected. -
Page 41: Information
Information Automatically provide an optimal HDR effect based on the video source. If an HDR signal has been processed by some devices (graphics card/player, etc.), the signal will not View the current input source, frequency and resolution. output any HDR metadata and thus will not be recognized as an HDR signal. In this case, Local Dimming needs to be enabled manually so as to ensure optimal HDR effects. - Page 42 Pre-requisite to the use of HDR: Using a HDR-supported graphics card in combination with a HDR-supported game and connecting to the HDMI/DP port of this product can enable the HDR effect. ― For information about whether the graphics card and game support HDR, visit their manufacturer’s websites.
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Page 43: Installing The Software
Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation. -
Page 44: Troubleshooting Guide
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. - Page 45 Sound issue Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Check the connection of the audio cable or adjust the volume.
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Page 46: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •... -
Page 47: Specifications
0.010724 Inches (V) ― This device is a Class B digital apparatus. Maximum Pixel Clock 600 MHz ― For detailed device specifications, visit the Samsung Electronics website. Power Supply AC100-240V~ 50/60Hz AC100-240V~ 50/60Hz Based on the AC voltage of the... -
Page 48: Standard Signal Mode Table
Standard Signal Mode Table Synchronization Horizontal Frequency 30 – 225 kHz Vertical Frequency 24 – 144 Hz Resolution Optimum resolution 2560 x 1440 @ 144 Hz Maximum resolution 2560 x 1440 @ 144 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. - Page 49 HDMI1/HDMI2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 1024 79.976 75.025 135.000 VESA DMT, 1440 x 900 55.935 59.887 106.500 VESA DMT, 1600 x 900 60.000 60.000 108.000 VESA DMT, 1680 x 1050 65.290 59.954 146.250...
- Page 50 Displayport Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 720 45.000 60.000 74.250 VESA DMT, 1280 x 800 49.702 59.810 83.500 VESA DMT, 1280 x 1024 63.981 60.020 108.000 VESA DMT, 1280 x 1024 79.976 75.025 135.000...
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Page 51: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.