Table of Contents

Advertisement

Quick Links

User Manual
C*H71*
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is carried out.

Advertisement

Table of Contents
loading

Summary of Contents for Samsung C27H711QE Series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Before Using the Product Connecting and Using a Source Device Screen Setup Securing the Installation Space Read below before installing the monitor. SAMSUNG MAGIC Bright Precautions for storage Connecting and Using a PC Brightness Safety Precautions Connection Using the HDMI (+DC JACK) Cable...
  • Page 3 Table of contents Setup and Reset Troubleshooting Guide FreeSync Requirements Before Contacting Samsung Customer Service Center Eco Saving Plus Testing the Product Checking the Resolution and Frequency Off Timer Check the following. PC/AV Mode Q & A DisplayPort Ver. Source Detection...
  • Page 4: Before Using The Product

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)
  • Page 5: Cleaning

    • Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed.
  • Page 6: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 7: Operation

    There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Center. ‒ Contact Samsung Customer Service Center for repairs. •...
  • Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause • Insert the power plug into the AC/DC adapter until a click sound is heard. afterimage burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
  • Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
  • Page 10: Preparations

    Chapter 02 Preparations Parts Icons Description Multi directional button that helps navigate. JOG Button ― JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER). Control Panel This LED is power status indicator and works as ―...
  • Page 11: Direct Key Guide

    Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. ― The function buttons page shows if Eye Saver Mode is enabled.
  • Page 12: Function Key Guide

    Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied.
  • Page 13: Changing Brightness, Contrast And Sharpness Settings

    Changing Brightness, Contrast and Sharpness settings When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. You can adjust Brightness, Contrast Sharpness by moving the JOG button UP/DOWN/LEFT/RIGHT, if JOG Button Power saving/Non-signal mode no OSD menu is displayed.
  • Page 14: Reverse Side

    Reverse Side Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
  • Page 15: Anti-Theft Lock

    Anti-theft Lock Precautions for moving the monitor ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: •...
  • Page 16: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the stand neck on the monitor as shown in Connect the cables.
  • Page 17: Removing The Stand

    Removing the Stand ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 2-3 cm Remove the stand base from the stand neck.
  • Page 18: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before installing the monitor. Connecting and Using a PC Check the shapes of both ends of the cables that came with the monitor, and check the shapes and Select a connection method suitable for your PC. ―...
  • Page 19: Connection Using The Dp-Mini Dp Cable

    Connection Using the DP-MINI DP Cable Connecting the Power ― The input voltage is switched automatically. Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet. MINI DP IN Connect the power plug to the AC/DC adapter.
  • Page 20: Tidying Up The Connected Cables

    Tidying Up the Connected Cables As shown in the figure, insert a long tool (e.g. wooden chopstick or ball pen) into the gap between COVER-REAR SUB and COVER REAR about 2-3 cm as a lever. Then open and remove the COVER-REAR SUB. Following the steps in the figure, insert cables and straighten them.
  • Page 21 DP-MINI DP Cable HDMI (+DC JACK) Cable...
  • Page 22: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 23: Screen Setup

    Chapter 04 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright In PC mode • Custom: Customize the contrast and brightness as required.
  • Page 24: Brightness

    Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. Bright is set to Cinema, Dynamic Contrast Basic Color mode.
  • Page 25: Samsung Magic Upscale

    SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. The function has more obvious effects on low-resolution pictures.
  • Page 26: Picture Size

    Picture Size Screen Adjustment ― This menu is only available when Change the picture size. Picture Size is set to Screen Fit Mode. ― This option is not available when When a 480P or 576P or 720P or 1080P signal is input in mode and the monitor can display normally, FreeSync is enabled.
  • Page 27: Adjusting Osd (On Screen Display) Settings

    Chapter 05 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Transparency Position Set the transparency for the menu windows. Adjust the menu position. OnScreen Display Configure the transparency Language Transparency of the menu...
  • Page 28: Setup And Reset

    • The response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate. ― If you encounter any issues when using the function, contact the Samsung Service Center.
  • Page 29 The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Make sure to install the latest official graphics drivers from AMD that support FreeSync. ―...
  • Page 30: Eco Saving Plus

    Eco Saving Plus PC/AV Mode Reduce energy consumption compared to consumption at the maximum brightness level. PC/AV Mode to AV. The picture size will be enlarged. ― This option is not available when This option is useful when you view a movie. Bright is in Dynamic Contrast...
  • Page 31: Key Repeat Time

    Key Repeat Time Information Control the response rate of a button when the button is pressed. View the current input source, frequency and resolution. Acceleration, sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.
  • Page 32: Installing The Software

    Windows 7 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 8.1 32Bit/64Bit http://www.samsung.com.
  • Page 33: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 34 Not Optimum Mode is displayed. Video playback is choppy. This message appears when the signal from the graphics card exceeds the maximum resolution or Playback of high-definition large video files can be choppy. This may be because the video player is frequency for the product.
  • Page 35: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel Appearance and Themes Display Settings...
  • Page 36: Specifications

    ― This device is a Class B digital apparatus. Maximum Pixel Clock 241 MHz (HDMI, MINI DisplayPort) ― For detailed device specifications, visit the Samsung Electronics website. Power Supply AC 100 - 240 V – (+/- 10 %), 50/60 Hz ± 3 Hz...
  • Page 37: Standard Signal Mode Table

    Standard Signal Mode Table Synchronization Horizontal Frequency 30 – 90 kHz Vertical Frequency 48 – 75 Hz Resolution Optimum resolution 2560 x 1440 @ 60 Hz (HDMI), 2560 x 1440 @ 60 Hz (MINI DisplayPort) Maximum resolution 2560 x 1440 @ 60 Hz (HDMI), 2560 x 1440 @ 60 Hz (MINI DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
  • Page 38 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 720 45.000 60.000 74.250 VESA DMT, 1280 x 800 49.702 59.810 83.500 VESA DMT, 1280 x 1024 63.981 60.020 108.000 VESA DMT, 1280 x 1024 79.976 75.025 135.000...
  • Page 39: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...

Table of Contents