Troubleshooting; Washer And Components - Maytag MTW5720TQ0 Use & Care Manual

To use washer again
1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
Noisy
Is the load balanced and the washer level? The wash load should be balanced and not
overloaded. The washer must be level. The front feet should be properly installed and the
nuts tightened. Reset the rear leveling legs (if needed). See "Starting Your Washer."
Did you completely remove the yellow shipping strap with shipping pins? See "Remove
Shipping Materials."
Are the gears engaging after the drain and before spin, or is the upper part of agitator
clicking during wash? These are normal washer noises.
Leaking
Check the following:
Are the fill hoses tight?
Are the fill hose washers properly seated?
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3. Run the washer through a complete cycle with 1 cup (250 mL) of detergent to clean out
Operate your washer only when you are at home. If you will be on vacation or not using your
washer for an extended period of time, you should:
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer. This helps avoid flooding (due to a water pressure

TROUBLESHOOTING

to possibly avoid the cost of a service call
In U.S.A. www.maytag.com/help In Canada www.maytag.ca

Washer and Components

antifreeze.
Storage, non-use or vacation care
surge) while you are away.
Is the sink or drain clogged? Sink and standpipe must be able to handle 17 gal. (64 L) of
water per minute.
Is water deflecting off the tub ring or the load? Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The fill or spray rinses can deflect
off the load. The washer must be level. The front feet should be properly installed and the
nuts tightened. Reset the rear leveling legs (if needed). See "Level the Washer."
Check household plumbing for leaks.
Basket crooked
Was the washer basket pulled forward during loading? Push the basket to the center
before starting wash.
Is the load balanced and the washer level? The wash load should be balanced and not
overloaded. The washer must be level. The front feet should be properly installed and the
nuts tightened. Reset the rear leveling legs (if needed). See "Level the Washer."
The washer basket moves while washing. This is normal.