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Fault
"E:10 / -00 / -10 / -20"
"E:60 / -2B"
flashes.
flashes.
Cause
The pump for the intelligent
dosing system is blocked.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
The water pressure is low.
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The detergent drawer has
not been pushed in as far as
it can go.
The pump unit is not inser-
ted.
The automatic voltage con-
trol system detects an unau-
thorised voltage under-us-
age.
Voltage under-usage causes
a programme extension.
Troubleshooting en
troubleshooting
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer",
Page 43
If this indicator appears again, call
3.
our after-sales service.
→ "Customer Service", Page 61
Note: You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→ "Buttons", Page 24
Redistribute the laundry in the
▶
drum.
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
No remedial action possible.
"Clean the filters in the water in-
▶
flow" → Page 48.
Turn on the tap.
▶
Ensure that the water inlet hose is
▶
not kinked or jammed.
Push the detergent drawer in as far
▶
as it will go.
Insert the pump unit into the deter-
1.
gent drawer.
→ "Cleaning the detergent drawer",
Page 43
Push the detergent drawer in as far
2.
as it will go.
No remedial action possible.
▶
Note: If the power supply is stable, the
programme continues to run as nor-
mal.
No remedial action possible.
51
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