Table of contents Safety .......... 4 Sorting laundry ....... 34 General information...... 4 Degrees of soiling ...... 34 Intended use........ 4 Care symbols on the care labels ... 34 Restriction on user group.... 4 Detergents and care products.. 35 Safe installation ........ 5 Detergent recommendation ... 35 Safe use ........... 7 Detergent dosage ...... 36 Safe cleaning and maintenance.. 9...
Page 3
Descaling........ 45 Cleaning the drain pump.... 45 Cleaning the water outlet hose at the siphon........ 48 Clean the water inlet filters..... 48 Troubleshooting...... 51 Error code / Fault display / Sig- nal........... 51 Malfunctions ........ 53 Noise .......... 57 Problem with results....... 58 Leakage.......... 60 Odours.......... 60 Emergency release ...... 61 Transportation, storage and disposal .........
en Safety Safety Observe the following safety instructions. General information You can find general information for this instruction manual here. ¡ Read this instruction manual carefully. ¡ This manual is intended for the installer and the user of the ap- pliance. ¡...
Safety en Children must not play with the appliance. Cleaning and user maintenance must not be performed by chil- dren unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance. Safe installation Take note of the safety instructions when installing the appliance.
Page 6
en Safety WARNING ‒ Risk of fire! It is dangerous to use an extended power cord and non-ap- proved adapters. ▶ Do not use extension cables or multiple socket strips. ▶ If the power cord is too short, contact Customer Service. ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of injury! ¡...
Safety en ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard. ▶ Lay hoses and power cords in such a way that there is no risk of tripping. ¡ If the appliance is moved by holding onto protruding compon- ents, such as the appliance door, the parts may break off.
Page 8
en Safety WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ Do not install the appliance behind a door as this may ob- struct the appliance door or prevent it from opening. ▶...
Safety en ¡ Reaching into the drum while it is still turning may cause hand injuries. ▶ Wait for the drum to come to a complete stop before reach- ing inside. CAUTION ‒ Risk of burns! When washing at high temperatures, the glass in the appli- ance door becomes hot.
Page 10
en Safety ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. ¡ An ingress of moisture can cause an electric shock. ▶...
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 36 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
Page 16
en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"...
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Manual dosing compartment Below is an overview of the structure : Dispenser for fabric softener of the detergent drawer. : Dispenser for detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 9 kg Recommended load The maximum load capacity for the selected pro- gramme in kg.
Page 22
en Display Display Designation Description – – – – Rinse Hold Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 40 Prewash Prewash is activated.
Page 23
Display en Display Designation Description Voltage control system Flashes: The programme has been paused because of impermissible voltage drops. The voltage is permiss- ible again and the programme will continue. → "Error code / Fault display / Signal", Page 51 Note: The programme duration is extended. Door ¡...
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description...
Page 25
Buttons en Button Selection Description 3 seg. (Child Lock ¡ Activate Activate or deactivate the childproof lock. 3 sec.) Disable the control panel to prevent unwanted or ¡ Deactivate accidental operation. If the childproof lock is activated and the appli- ance has been switched off, the childproof lock remains activated.
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
Laundry en Pour approx. 1 litre of water into Press Inicio/Pausa + Carga the manual dosing compartment. (Start/Reload/Pause) to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or set the programme selector to to switch off the appliance.
en Laundry – Use a mesh laundry bag for To improve washing results and ▶ small items of laundry such as prevent discolouration, sort the children's socks laundry according to the following – Separate items of laundry and criteria before washing. shake them out –...
Detergents and care products en Symbol Washing process Recommended programme Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing...
en Detergents and care products Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en Adjusting the programme set- Basic operation Basic operation tings You can find out everything you need Basic operation Depending on the programme and to know about operating your appli- programme progress, you can adjust ance here. or activate/deactivate the settings. Note: Overview of all programme set- Switching on the appliance tings:...
en Basic operation a The display shows either the pro- Ensure that the drum is empty. gramme duration or the "Ready in" Separate the laundry and place it time. in the drum. a After the programme has ended, Note: Ensure that there is no laun- the display shows: End.
Basic operation en Close the door. Remove the laundry. Press Inicio/Pausa + Carga Cancelling the programme Once the programme has started, you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
en Childproof lock Filling the dispenser Childproof lock Childproof lock Note Secure your appliance against being Childproof lock In order to use intelligent dosing, fill the operated unintentionally using the dispenser. controls. ¡ Fill the dispenser only with suitable "detergent and care products" Activating the childproof lock → Page 35.
Intelligent dosing system en Note: To prevent the detergent from drying out or drying up, do not leave the dispenser lid open for a long period of time. Push in the detergent drawer. Adjust the "basic dosage" → Page 41. Basic dosage You can adjust the preset basic dosages for liquid detergent and fab- ric softener.
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
Cleaning and servicing en Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
Page 44
en Cleaning and servicing Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
Cleaning and servicing en Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. Descaling If you add detergent correctly, you do not need to descale your appliance.
Page 46
en Cleaning and servicing Disconnect the appliance's mains Take the drain hose out of the plug from the power supply. holder. Open the maintenance flap. CAUTION - Risk of scalding! Remove the maintenance flap. When you wash at high temperat- ures, the detergent solution gets hot.
Page 47
Cleaning and servicing en Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump Make sure that the impeller in the drain pump can be rotated. Note: Please read the information in the "Safety"...
en Cleaning and servicing Clean the water outlet hose and si- Before the next wash phon connecting piece. To prevent unused detergent from flowing straight into the outlet in the next wash, run the programme after you have emptied the drain pump.
Page 49
Cleaning and servicing en Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Page 50
en Cleaning and servicing Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 52
en Troubleshooting Fault Cause Troubleshooting "E:36 / -10" If you dose manually, reduce the ▶ amount of detergent for the next washing cycle with the same load. Unapproved extension in- Remove any unapproved exten- ▶ stalled on the water drain sions from the water hose. Connect- hose.
Troubleshooting en Fault Cause Troubleshooting lights up. The temperature is too high. Wait until the temperature has ▶ dropped. → "Cancelling the programme", ▶ Page 39 Water level is too high. Start the programme. ▶ Laundry is caught in the Open the door again. door.
Page 54
en Troubleshooting Fault Cause Troubleshooting The programme does not Press Inicio/Pausa + Carga start. start the programme. The detergent drawer has Push the detergent drawer in as far ▶ not been pushed in as far as as it will go. it can go. The pump for the intelligent Switch off the appliance.
Page 55
Troubleshooting en Fault Cause Troubleshooting → "Resuming the programme when The water is not draining. the programme status is Rinse Hold", Page 39 The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 65 Detergent dosage is too...
Page 56
en Troubleshooting Fault Cause Troubleshooting The programme duration The unbalanced load detec- Not a fault – no action required. ▶ changes during the wash tion system eliminates an im- Note: When loading, where possible, cycle. balance by repeatedly redis- place large and small items of laundry tributing the laundry.
Troubleshooting en Fault Cause Troubleshooting High spin speed not Unbalance load detection Redistribute the laundry in the ▶ reached. system is using a reduced drum. spin speed to eliminate an Note: Where possible, mix large and unbalance. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
en Troubleshooting Fault Cause Troubleshooting Slurping, rhythmical suction The drain pump is active, the Not a fault – normal operating ▶ noise. detergent solution is noise. pumped out. Problem with results Fault Cause Troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶...
Page 59
Troubleshooting en Fault Cause Troubleshooting Detergent residue on the Unsuitable detergent added Check whether the detergent used damp washing. to the dispenser of the intelli- is suitable. → "Detergents and care products", gent dosing system. Page 35 Drain the dispenser. → "Cleaning the detergent drawer", Page 43 Clean the dispenser.
en Troubleshooting Fault Cause Troubleshooting Insufficient cleaning. Unsuitable detergent added Check whether the detergent used to the dispenser of the intelli- is suitable. → "Detergents and care products", gent dosing system. Page 35 Drain the dispenser. → "Cleaning the detergent drawer", Page 43 Clean the dispenser. Refill the dispenser.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 45 Detach the hoses.
en Transportation, storage and disposal Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the programme. a The unused detergent cannot flow straight into the outlet during the next wash.
Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40 - 60 are indic- ative only and were determined in accordance with the applicable standard EN60456.
Technical specifications en rating plate. Alternatively you can Technical specifications Technical specifications also find the model identifier in the first line of the EU energy label. Facts and figures for your appliance Technical specifications can be found here. Appliance height 85,0 cm Appliance width 59,8 cm Appliance depth...
Page 68
Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.