Troubleshooting; General - Samsung RF23M8590SR/AA User Manual

Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.

General

Temperature
Symptom
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
Fridge/freezer is
over-cooling.
76 English
Untitled-7 76
Possible causes
• Power cord is not plugged
in properly.
• Temperature control is not
set correctly.
• Refrigerator is located near
a heat source or direct
sunlight.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Energy monitoring mode is
activated.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Temperature control is not
set correctly.
Solution
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Make sure there is a gap of
at least 2.5 inches (5 cm)
between the refrigerator
back and sides and any
nearby walls or cabinets.
• Deactivate Energy
monitoring mode.
• Do not overload the
refrigerator. Do not allow
food to block vents.
• Set the temperature higher.
2017-01-20 2:23:22