Samsung RF23A967512 User Manual
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Samsung RF23A967512 User Manual

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Refrigerator
User manual
Free Standing Appliance
Untitled-1 1
2022-02-10
5:58:14

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Summary of Contents for Samsung RF23A967512

  • Page 1 Refrigerator User manual Free Standing Appliance Untitled-1 1 2022-02-10 5:58:14...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols and precautions: State of California Proposition 65 Warning Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings...
  • Page 3 General Do you hear abnormal sounds from the refrigerator? SmartThings Smart Grid (applicable models only) LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty...

  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.

  • Page 5: Important Safety Symbols And Precautions

    Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.
  • Page 6 Safety information • The installation location should not be exposed to direct sunlight and not placed near any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc. • If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres.

  • Page 7: Severe Warning Signs For Transportation And Site

    CAUTION • Risk Of Fire Or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical Devices To Defrost Refrigerator. Do Not Puncture Refrigerant Tubing. • Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing. •...

  • Page 8: Critical Installation Warnings

    Safety information Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Page 9 - Deteriorated insulation on electrical parts may cause an electric shock or fire. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. - Otherwise there is a risk of fire.

  • Page 10: Installation Cautions

    Safety information Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
  • Page 11 • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
  • Page 12 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.

  • Page 13: Usage Cautions

    • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.

  • Page 14: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire.

  • Page 15: Critical Disposal Warnings

    • Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets. - These can scratch or damage the material.

  • Page 16: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...

  • Page 17: Refrigerator At A Glance

    Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country. Type A English 17 Untitled-1 17 2022-02-10 5:58:16...
  • Page 18 Installation Type B English Untitled-1 18 2022-02-10 5:58:16...
  • Page 19 • Moisture may form at times on the vertical hinged section. • If you close a door forcefully, the other door may open. • If the internal or external LED lamp is out of order, contact a local Samsung service center.
  • Page 20 Installation Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly. NOTE The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.

  • Page 21: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation • Be out of direct sunlight • Have adequate room for opening and closing the door •...
  • Page 22 Installation Clearance See the following figures and tables for installation space requirements. RF23A9671** RF29A9671** Model RF23A9071** RF29A9071** " " (723 mm) (861 mm) " (912 mm) " (1797 mm) " (1825 mm) " (1825 mm) Model RF23A9675** RF29A9675** " " (731 mm) (869 mm) "...
  • Page 23 RF23A9671** RF29A9671** Model RF23A9071** RF29A9071** more than 50 mm recommended 125° 58" (1472 mm) " (282 mm) " 24" (610 mm) (748 mm) " (47 mm) 43" " (1093 mm) (1231 mm) Model RF23A9675** RF29A9675** more than 50 mm recommended 125°...
  • Page 24 Installation STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE To prevent floor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • Page 25 STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 33 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
  • Page 26 Installation 2. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
  • Page 27 6. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door.
  • Page 28 Installation Detach the freezer doors CAUTION • Be sure to remove the fridge doors before removing the freezer doors. • Use caution when disconnecting the bottom connectors. 1. Open the freezer door. 2. Use a Phillips screwdriver to remove the screw holding the cover (A). - This step only applies to the right side freezer door (FlexZone door).
  • Page 29 5. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove. 6. Repeat steps 1-5 for the other door, except for steps 2 and 3. To reattach the freezer doors CAUTION •...
  • Page 30 Installation 2. While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole. 3. With the door open, connect the bottom connectors in the direction of the arrows.
  • Page 31 To reattach the fridge doors 1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door. 2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door.
  • Page 32 Installation 5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube. - This step does not apply to the models without the AutoFill Pitcher and the water dispenser.
  • Page 33 STEP 4 Leveling the refrigerator CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • Page 34 Installation STEP 5 Adjust the door height Adjusting the height with the height lever (applicable models only) • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. • You can use the height lever at the bottom of the right-side door of the fridge.
  • Page 35 Adjusting the height with the snap rings For the models with the height lever on the right-side door of the fridge, use the snaps rings only if you cannot align the doors with the height lever. NOTE The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
  • Page 36 Installation Adjusting the freezer door height (applicable models only) • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. • You can adjust the height of both freezer doors using the lever located at the bottom hinge.
  • Page 37 Adjusting the gap between the doors and the main body of the refrigerator (applicable models only) You can adjust the gap between all four doors and the main body of the refrigerator using the adjustment dial. (Refer to the figure for the location of the adjustment dial.) 1.
  • Page 38 Installation STEP 6 Connect the water dispenser line A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
  • Page 39 Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • " copper tubing Copper Tubing • "...
  • Page 40 Installation CAUTION Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator. 1. Connect the household water line to the assembled compression fitting. - If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
  • Page 41 STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.

  • Page 42: Operations

    Operations Control panel 01 Display Displays the menu, settings, and other information. • When the display is off, tap any button to wake up the display. • Tap to navigate left and right. 02 Buttons • Tap to confirm your selection. •...
  • Page 43 Menu descriptions • You can set the fridge temperature from 34 ~ 44 °F (1~7 °C) or set the Power Cool function. Fridge • Power Cool speeds up the cooling process at maximum fan speed. The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature.
  • Page 44 Operations • You can set the Flex Crisper mode from one of the following modes. - Fridge: The temperature sets to the same temperature as the fridge. - Meat/Fish: Select this mode to store meat and fish fresh. (We recommend setting the fridge temperature below 37 °F Flex Crisper * (3 °C) to store meat and fish fresher in the Flex Crisper) NOTE...
  • Page 45 You can change the settings for the following functions. Tap to select the menu, and then tap to confirm. UV Deodorizing Filter *: You can turn the UV Deodorizing Filter on or off. Peak Demand *: You can turn the Peak Demand function on or off.
  • Page 46 Operations Activating or deactivating the Sabbath mode The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically. • To activate or deactivate the Sabbath mode, tap and hold simultaneously for 6 seconds. Then, tap - When the refrigerator is in the Sabbath mode, the buttons, display, and internal lights do not function.

  • Page 47: Smartthings

    • To configure the wireless access point (AP) settings, see the user manual of the AP (router). • Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.) • Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
  • Page 48 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 49 Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Displays the desired temperature setting of the Freezer temperature freezer. FlexZone settings Displays the settings of the FlexZone. Monitoring Detects abnormal operations of the Diagnosis refrigerator. Checks the accumulated power consumption of Energy monitoring the refrigerator for the last 180 days.

  • Page 50: Smart Grid Function (Demand Response, Applicable Models Only)

    Operations SMART GRID Function (Demand Response, applicable models only) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •...
  • Page 51 • Temporary Appliance Load Reduction (TALR): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice. - When the refrigerator operates in TALR mode, “TALR”...
  • Page 52 Operations Using the Energy Management Function The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience. NOTE • To use the Energy Management refrigerator functions, you have to install the corresponding app first.
  • Page 53 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0...

  • Page 54: Special Features

    Operations Special features Beverage Center The left fridge door has two handles on the bottom. To use the autofill pitcher, drink cold or purified water, press handle (B) to open the Beverage Center. A. Fridge door handle B. Beverage Center handle Water pitcher (AutoFill Pitcher) (applicable models only) Cold, purified water is always ready in the AutoFill Pitcher.
  • Page 55 To fill the Water pitcher 1. Grasp a handle groove of the lid, and then pull up to open the lid. 2. Put tea leaves or fruit to your taste into the infuser. NOTE If you want to keep the infused water in its initial concentration, turn the AutoFill Pitcher function off.
  • Page 56 Operations CAUTION • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. • You must clean the water pitcher after you have consumed the infused water. Also clean the water pitcher if you haven't used it for a long time. •...
  • Page 57 If the alert message does not disappear after draining, there might be a system failure. Contact your local Samsung service center. A. Type A models B. Type B models NOTE •...
  • Page 58 Operations Water dispenser (applicable models only) To dispense chilled water, open the Beverage Center and press the dispenser lever. NOTE • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again. •...
  • Page 59 Ice maker The refrigerator has a built-in ice maker that automatically dispenses ice. • The overall design and/or accessories may differ with the model. WARNING Choking hazard: Ice may cause choking in small children. Ice making After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice.
  • Page 60 Ice / Ice Bites ) off. • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. • Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.

  • Page 61: Maintenance

    Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. CAUTION • To prevent injury, make sure to clean up any ice or water that has fallen on the floor. •...
  • Page 62 Maintenance AutoFill Pitcher (applicable models only) 1. Grasp a handle groove of the lid, and then pull up to remove. 2. Grasp both sides of the infuser holder, and then lift to remove. 3. While slightly twisting the infuser, pull it out of the sealed mouth.
  • Page 63 Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and pull out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf.
  • Page 64 Maintenance Door bins • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.

  • Page 65: Cleaning

    Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

  • Page 66: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 67 - To prevent water leaks from the filter opening, pull the cartridge straight out while removing it. 5. Insert a new filter cartridge. Use only Samsung-provided or approved filters. 6. Turn the cartridge knob clockwise to lock into place. 7. Close the filter cartridge cover.
  • Page 68 Door panel (applicable models only) You can select the door panel you prefer for your BESPOKE refrigerator. Purchase the door panel at a Samsung retail store and an authorized installer will install the panel for you. CAUTION •...

  • Page 69: Troubleshooting

    Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
  • Page 70 Troubleshooting Symptom Possible causes Solution • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may • Refrigerator has heat-proof not work effectively. This is Interior wall is hot. piping in the interior wall.
  • Page 71 Condensation Symptom Possible causes Solution • Remove the moisture and • If door is left open, moisture do not leave a door open enters the refrigerator. for extended periods of Condensation forms time. on the interior walls. • Food with high moisture •...
  • Page 72 • Check the water installation conditions. • Water line is not connected properly or water supply is not on. Water does not • Use only Samsung-provided dispense. or approved filters. • A third-party water filter • Unapproved filters may was installed.

  • Page 73: Do You Hear Abnormal Sounds From The Refrigerator

    Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
  • Page 74 Troubleshooting • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises.

  • Page 75: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The SmartThings app •...

  • Page 76: Smart Grid (Applicable Models Only)

    Management System) supporting SEP (Smart Energy profile). • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection.

  • Page 77: Limited Warranty (U.s.a.)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 78 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues. EXCLUSION OF IMPLIED WARRANTIES...
  • Page 79 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

  • Page 80: Warranty Information (Canada)

    Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...

  • Page 81: Obligation To The Original Owner

    This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West...

  • Page 82: Regulatory Notice

    Regulatory Notice FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LCWAP210M This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...

  • Page 83: Ic Notice

    IC Notice Contains Transmitter Module IC: 649E-CWAP210M The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 84: Open Source Announcement

    Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as related to this product. English Untitled-1 84 2022-02-10 5:58:27...
  • Page 85 Memo Untitled-1 85 2022-02-10 5:58:27...
  • Page 86 Memo Untitled-1 86 2022-02-10 5:58:27...
  • Page 87 Memo Untitled-1 87 2022-02-10 5:58:27...
  • Page 88 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

This manual is also suitable for:

Rf23a9071 seriesRf29a9671 seriesRf29a9071 seriesRf23a9675 seriesRf29a9675 seriesRf23a9671 series

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