Samsung RF28R6202WW User Manual
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Samsung RF28R6202WW User Manual

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Refrigerator
User manual
Free Standing Appliance
Untitled-3 1
2021-06-07
3:24:51

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Summary of Contents for Samsung RF28R6202WW

  • Page 1 Refrigerator User manual Free Standing Appliance Untitled-3 1 2021-06-07 3:24:51...

  • Page 2: Table Of Contents

    SMART GRID Function (Demand Response) Dispenser panel Special features Maintenance Handling and care Cleaning Replacement Troubleshooting General Do you hear abnormal sounds from the refrigerator? SmartThings Smart Grid (applicable models only) LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR English Untitled-3 2 2021-06-07 3:24:51...
  • Page 3 Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty Regulatory Notice FCC Notice IC Notice Open Source Announcement English Untitled-3 3 2021-06-07 3:24:51...

  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.

  • Page 5: Important Safety Symbols And Precautions

    Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.
  • Page 6 Safety information • If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres. • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.

  • Page 7: Severe Warning Signs For Transportation And Site

    Severe warning signs for transportation and site WARNING • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  • Page 8 - Deteriorated insulation on electrical parts may cause an electric shock or fire. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. - Otherwise there is a risk of fire.

  • Page 9: Installation Cautions

    Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
  • Page 10 • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
  • Page 11 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.

  • Page 12: Usage Cautions

    • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.

  • Page 13: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire.

  • Page 14: Critical Disposal Warnings

    Safety information Critical disposal warnings WARNING • Children trapped inside a refrigerator can hurt themselves or suffocate to death. • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.

  • Page 15: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 16 Installation Type B 01 Auto Ice Maker 02 Foldable shelf 03 Autofill Pitcher * 04 Main panel 05 Cool Select Zone 06 Freezer 07 Door bins 08 Slide in shelf 09 Water filter 10 Ice Maker * 11 Ice bucket * * applicable models only English Untitled-3 16...
  • Page 17 • When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. • If the internal or external LED lamp is out of order, contact a local Samsung service center. • If the door is left open for too long, the top internal LED will blink. This is normal.

  • Page 18: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a site Select a site that: • Has a solid, level surface without carpeting or flooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door •...
  • Page 19 Clearance See the following figures and tables for space requirements for installation. Model RF28* Depth “A” " (851 mm) Width “B” " (908 mm) " Height “C” (1749 mm) Overall Height “D” 70" (1777 mm) Depth “E” 36" (913 mm) Model RF28* 2"...
  • Page 20 Installation STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE To prevent floor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • Page 21 STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 27 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
  • Page 22 Installation Detach the fridge doors Left door 1. With the doors closed, use a Phillips head screwdriver to remove the screws (x3) in the top cover. 2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially: •...
  • Page 23 4. Pull the clamp to remove it. NOTE Be careful not to drop the clamp on the floor. 5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
  • Page 24 Installation Right door 1. Disconnect the wire connectors (x2) on the right door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one of the doors may fall and cause physical injury.
  • Page 25 5. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. 6. Lay the door down on a flat surface. To reattach the fridge door After you have moved the refrigerator to its final location, reattach the doors by following the removal instructions in reverse order.
  • Page 26 Installation To detach the freezer drawer 1. Lift up the front of the upper basket and pull to remove. 2. Then, pull up to remove the lower basket from the rail assembly. 3. Press down the hooks to unlock the rail assembly.
  • Page 27 CAUTION • Be careful not to scratch or dent the rail assembly. • Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to build up. • Do not store too much food in the freezer drawer.
  • Page 28 Installation STEP 5 Adjust the door height and the door gap Snap rings The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door 1.
  • Page 29 STEP 6 Attach the handles CAUTION The refrigerator handles must be oriented in the correct direction. • The fridge handles must be attached so that the holes on each face each other. • The freezer handle must be attached so that its hole faces downwards.
  • Page 30 Installation 3. Push the handle down. 4. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. 5. Repeat Steps 2 through 4 with the second refrigerator door handle. 6. To attach the freezer handle to the refrigerator, first place the left side of the freezer handle onto the left handle screw, and then push it to the left.
  • Page 31 8. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. English Untitled-3 31 2021-06-07 3:24:57...
  • Page 32 Installation STEP 7 Connect the water dispenser line A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
  • Page 33 Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • " copper tubing Copper Tubing • "...
  • Page 34 Installation CAUTION Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator. 1. Connect the household water line to the assembled compression fitting. - If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
  • Page 35 STEP 8 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.

  • Page 36: Operations

    Operations Main panel Type A Type B Type C 01 Fridge / Autofill Pitcher * 02 Cool Select Zone / °F  °C 03 Freezer / Peak Demand Off 04 Ice Maker / Filter Reset * 05 Water/Ice / Dispenser Lock 06 Network connection 07 Door Alarm / Control Lock 08 Sabbath Mode...
  • Page 37 • If you set Control Lock on the main panel, the main panel locks automatically 1 minute after inactivity. • Bixby is a Samsung’s intelligence platform, and you can control the product with your voice. To use the voice command feature, you must connect the product with the SmartThings app on your phone.
  • Page 38 Operations 01 Fridge / Autofill Pitcher (3 sec) You can use the Fridge button to set the fridge temperature or to activate Power Cool. • Press Fridge repeatedly to select a desired temperature between 34 °F (1 °C) and 44 °F (7 °C). - The temperature indicator displays the currently set or selected temperature.
  • Page 39 If the Lock indicator ( ) is off, press and hold Fridge for 3 seconds to turn Autofill Pitcher on. Then, open the left door of the fridge and insert the water tank. Close the door and the water tank starts to fill with water up to the preset level. If the Lock Indicator ( ) is on, indicating Control Lock is active, press and hold Door Alarm for 3 seconds to deactivate Control Lock.
  • Page 40 Operations 02 Cool Select Zone / °F  °C (3 sec) The Cool Select Zone is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the zone. • Press Cool Select Zone repeatedly to select a desired mode. By default, Deli is selected. •...
  • Page 41 03 Freezer / Peak Demand Off (3 sec) You can use the Freezer button to set the freezer temperature or to activate Power Freeze. • Press Freezer repeatedly to select a desired temperature between 5 °F (-15 °C) and -8 °F (-23 °C). - The temperature indicator displays the currently set or selected temperature.
  • Page 42 Operations 04 Ice Maker / Filter Reset (3 sec) Press Ice Maker to turn the ice maker on or off. The ice maker has 2 indicators ( ) to indicate its operating status. • When the ice maker operates, the corresponding indicator ( ) turns on.
  • Page 43 05 Water/Ice / Dispenser Lock (3 sec) You can dispense chilled water, cubed ice, or crushed ice. To Water/Ice dispense, press Water/Ice. The corresponding indicator turns on. To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water/Ice for more than 3 seconds. If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated.
  • Page 44 Operations To prevent accidental setting changes, press and hold Door Alarm for 3 seconds. The main panel will be disabled and the Lock indicator ( ) will turn on. When Control Lock is on, the indicator blinks if any button on the main panel is pressed.

  • Page 45: Smartthings

    NOTE • The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • For improved performance, the SmartThings app is subject to change without notice or discontinued support according to the manufacturer’s policy.
  • Page 46 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 47 Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Displays the current temperature of the Freezer temperature freezer. Cool Select Zone Displays the settings of the Cool Select Zone. Monitoring settings Detects abnormal operations of the Diagnosis refrigerator.

  • Page 48: Smart Grid Function (Demand Response)

    Operations SMART GRID Function (Demand Response) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •...
  • Page 49 To check the MAC address 1. In this mode, the MAC address appears on the temperature panel (on both the freezer and the fridge sections of the panel) sequentially for 1 minute. Press and hold both Freezer and Fridge for 6 seconds. The temperature panel blinks.
  • Page 50 Operations Using the Energy Management Function The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience. NOTE • To use the Energy Management refrigerator functions, you have to install the corresponding app first.
  • Page 51 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0...

  • Page 52: Dispenser Panel

    Operations Dispenser panel 01 Water / Lock 02 Cubed Ice 03 Crushed Ice 01 Water / Lock (3 sec) To dispense chilled water, press Water. The corresponding Water indicator turns on. To prevent the use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds.

  • Page 53: Special Features

    Special features Water pitcher (Autofill Pitcher) (applicable models only) The Autofill Pitcher function lets you enjoy cold brewed tea in your refrigerator. 01 Lid 02 Sealed mouth 03 Infuser 04 Body To fill the Water pitcher 1. Grasp a handle groove of the sealed mouth, and then pull up to open the lid.
  • Page 54 Operations 5. To drink tea, open the door and detach the water pitcher. Pull it straight out. CAUTION • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. • You must clean the water pitcher after you have consumed the infused water. Also clean the water pitcher if you haven't used it for a long time.
  • Page 55 The indicator will then turn off. However, if the indicator continues to blink, there might be a system failure. Contact your local Samsung service center. • The Autofill Pitcher indicators blink if there is a leak. See page 38 for more information.
  • Page 56 Operations Water/Ice dispenser Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
  • Page 57 CAUTION • If the ice making chime rings repeatedly, contact your waterline installer or a local Samsung service center. • Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
  • Page 58 Operations Cool Select Zone (applicable models only) The Cool Select Zone is a full-width drawer with adjustable temperature control. The Cool Select Zone can be used for large party trays, deli items, pizza, beverages, or miscellaneous items. CAUTION • Do not use the Cool Select Zone to store most kinds of fruit or leafy vegetables.

  • Page 59: Maintenance

    Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. 1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other...
  • Page 60 Maintenance • Use only the provided ice bucket. Third-party ice buckets may cause a system failure. NOTE • The water pressure required for ice making is between 30 to 120 psi (206 to 827 kPa). • Noise from the ice maker as it produces ice during the ice making process is normal. •...
  • Page 61 Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf.
  • Page 62 Maintenance Slide in shelf You may slide-in the front half of the slide- in shelf to store more tall items. Gently pull the front half of the shelf in order to use it as a whole shelf again. Foldable shelf The foldable shelf gives you more room in the fridge for tall items.
  • Page 63 Door bins • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.
  • Page 64 Maintenance Fridge drawers Vegetable / fruit drawers Gently lift up the front of the drawer and slide out. • We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins. •...
  • Page 65 Freezer baskets Lower ice bucket (applicable models only) 1. Fully open the freezer drawer. 2. Lift the lower ice bucket to remove. Upper basket • To remove, fully slide open the freezer drawer. Lift up the front of the upper basket and pull to remove.
  • Page 66 Maintenance Lower basket • To remove, first remove the upper basket. Then, tilt up the front of the lower basket to pull out. • To reinsert, put the basket onto the rail assembly rear side first. CAUTION • Do not twist the basket when removing or reinserting the basket. The basket can be scratched.
  • Page 67 Freezer basket divider (Type B, applicable models only) 1. Remove the lower basket. 2. Use a Phillips screwdriver to unscrew the two screws affixing the rear fixer at the rear side of the basket. 3. Pull the rear fixer and the divider upward to remove.

  • Page 68: Cleaning

    Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

  • Page 69: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 70 Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center.

  • Page 71: Troubleshooting

    Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
  • Page 72 Troubleshooting Symptom Possible causes Solution • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is • Refrigerator has heat-proof not a system failure. Interior wall is hot.
  • Page 73 Condensation Symptom Possible causes Solution • Remove the moisture and • If door is left open, do not leave a door open moisture enters the for extended periods of Condensation forms refrigerator. time. on the interior walls. • Food with high moisture •...
  • Page 74 Water does not dispense. • Dispenser panel Lock is • Deactivate dispenser panel activated. Lock. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.

  • Page 75: Do You Hear Abnormal Sounds From The Refrigerator

    Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
  • Page 76 Troubleshooting • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises.

  • Page 77: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. The SmartThings • Make sure that your router is operating normally.

  • Page 78: Smart Grid (Applicable Models Only)

    Management System) supporting SEP (Smart Energy profile). • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection.

  • Page 79: Limited Warranty (U.s.a.)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 80 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 81 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

  • Page 82: Warranty Information (Canada)

    Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...

  • Page 83: Obligation To The Original Owner

    This warranty is valid only on products purchased and used in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West...

  • Page 84: Regulatory Notice

    Regulatory Notice FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LCWAP210M This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...

  • Page 85: Ic Notice

    IC Notice Contains Transmitter Module IC: 649E-CWAP210M The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 86: Open Source Announcement

    Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as related to this product. English Untitled-3 86 2021-06-07 3:25:07...
  • Page 87 Memo Untitled-3 87 2021-06-07 3:25:07...
  • Page 88 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

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