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Troubleshooting
Image Problems
Problem: No image appears on the screen.
1.
Check whether the projector is connected to the computer or AV equipment correctly.
2.
Check whether the power cord is connected correctly.
3.
Turn first the projector and then the computer off and then back on again.
Problem: The image is blurred.
1.
Adjust the Focus on the projector.
2.
Press the AUTO PC button on the remote control.
3.
Ensure the projector-to-screen distance is within the specified range.
4.
Check that the projector lens is clean.
Problem: The image is wider at the top or bottom (keystone distortion).
1.
Position the projector so it is as perpendicular to the screen as possible.
2.
Use the Keystone button on the ALIGNMENT menu of the OSD.
Problem: The image is reversed.
Check the Projector Mode settings on the ALIGNMENT menu of the OSD.
Problem: The image is streaked.
1.
Adjust the VGA Setup settings on the PICTURE menu of the OSD to the default settings.
2.
To ensure the problem is not caused by a connected PC's video card, connect to another computer.
Problem: The image is flat with no contrast.
Adjust the Contrast setting on the PICTURE menu of the OSD.
Problem: The color of the projected image does not match the source image.
1.
Adjust the Gamma settings on the PICTURE menu of the OSD.
2.
Adjust the Color Temperature settings on the PICTURE menu of the OSD.
Remote Control Problems
Problem: The projector does not respond to the remote control.
1.
Direct the remote control towards remote sensor on the projector.
2.
Ensure the path between remote and sensor is not obstructed.
3.
Turn off any fluorescent lights in the room.
4.
Check the battery polarity.
5.
Replace the battery.
6.
Turn off other Infrared-enabled devices in the vicinity.
7.
Have the remote control serviced.
Having the Projector Serviced
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in the
original carton. Include a description of the problem and a checklist of the steps you took when trying to
fix the problem: The information may be useful to service personnel. For servicing, return the projector
to the place you purchased it.
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