Page 1 USER MANUAL SM-N960F SM-N960F/DS English. 01/2019. Rev.1.0 www.samsung.com...
Page 2: Table Of Contents
163 Edge screen Memory card (microSD card) 167 Multi window Turning the device on and off 170 Kids Home Initial setup 173 Samsung Pay Samsung account 176 Galaxy Wearable Transferring data from your previous 177 Samsung Members device (Smart Switch)
Page 3 240 Screensaver 241 Wallpapers and themes 242 Lock screen 243 Smart Lock 243 Biometrics and security 245 Intelligent Scan 248 Face recognition 251 Iris recognition 256 Fingerprint recognition 259 Samsung Pass 264 Secure Folder 269 Accounts and backup 270 Samsung Cloud...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.
Page 6 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • D o not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.
Page 7: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 8 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
Page 9 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
Page 10 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
Page 11: Device Layout And Functions
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Page 12 Basics Device layout Proximity/Light sensor Speaker Front camera Iris recognition LED LED indicator Iris recognition camera Volume key Power key Bixby key Edge screen Edge screen Touchscreen S Pen Multipurpose jack (USB Type-C)
Page 13 Basics Rear camera (Dual) Flash Microphone SIM card / Memory card tray GPS antenna Heart rate sensor Fingerprint recognition sensor NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone • W hen using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
Page 14 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Page 15 Basics Soft buttons Recents button Back button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.
Page 16 Basics Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. •...
Page 17 Basics Charging the S Pen The S Pen must be charged before you can control apps remotely by using the S Pen button. When you insert the S Pen into the slot, charging will start. • I f the back of your device comes into contact with a magnet, the device may not recognise the S Pen and it will fail to charge the S Pen.
Page 18 • I f water enters the S Pen slot, gently shake the device to remove the water from the slot before using it. • F or more information about the S Pen, visit the Samsung website. • I f the S Pen is not working properly, take it to a Samsung Service Centre.
Page 19: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Page 20 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery.
Page 21 Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • O ptimise the device using the device care feature. • W hen you are not using the device, turn off the screen by pressing the Power key. •...
Page 22 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 23 Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
Page 24: Sim Or Usim Card (Nano-Sim Card)
SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 25 Basics ► Single SIM models:...
Page 26 Basics ► Dual SIM models:...
Page 27 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. ►...
Page 28 Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Page 29 Basics Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
Page 30: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 31 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Page 32 Basics Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
Page 33 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 34: Turning The Device On And Off
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
Page 35: Initial Setup
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
Page 36 If the recommended apps screen appears, select apps you want and download them. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to...
Page 37: Samsung Account
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Page 38 If a pop-up window about using biometric data appears, tap Register. You can verify your Samsung account password via your biometric data, such as fingerprints or irises. Refer to Samsung Pass for more information.
Page 39: Transferring Data From Your Previous Device (Smart Switch)
• T his feature may not be supported on some devices or computers. • L imitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
Page 40 Basics Plug the USB connector (USB Type-C) into the multipurpose jack of your device. Connect your device and the previous device using the previous device’s USB cable. Previous device Your device USB Connector (USB Type-C) The previous device's USB cable When the app selection pop-up window appears, tap Smart Switch →...
Page 41 Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. On your device, launch the Settings app and tap Accounts and backup →...
Page 42 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Page 43: Understanding The Screen
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 44 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
Page 45 Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Page 46 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 47 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located.
Page 48 Basics Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. • H ard press Home button: Set the device to return to the Home screen when you hard press the Home button. You can also adjust the amount of pressure needed to use the Home button when hard pressing it.
Page 49 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Page 50 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
Page 51 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
Page 52 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
Page 53 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
Page 54 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
Page 55 Basics Icon Meaning Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level...
Page 56 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or hard press the Home button or the Home button area to turn on the screen.
Page 57 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, iris, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Page 58 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
Page 59: Notification Panel
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 60 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
Page 61: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
Page 62 Basics Changing the keyboard to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
Page 63 Basics → • : Switch to handwriting mode. Switch to the standard keyboard. View information about editing handwriting. You can quickly switch to handwriting mode by hovering the S Pen over the text . If this feature is not activated, launch the Settings app, field and tapping tap Advanced features →...
Page 64 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
Page 65: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
Page 66 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
Page 67: Pen Features
Apps and features S Pen features S Pen remote Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy (BLE). You can quickly launch apps, such as the camera or gallery app, by pressing and holding the S Pen button.
Page 68 Apps and features Taking photos with the S Pen Even though you take photos with your device placing for a distance, you can easily take photos by pressing the S Pen button without setting a timer. Launch the Camera app. Press the S Pen button once to take a photo, and press it twice to switch which camera is being used.
Page 69 Tap Connect new S Pen. S Pen will be connected. You may experience a brief delay before it finishes connecting. • Y ou can only connect Samsung-approved S Pens that support Bluetooth Low Energy (BLE). • D o not detach the S Pen from the device when it is being connected. Doing so will interrupt the process.
Page 70 Apps and features Resetting your S Pen If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again. Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap → Reset S Pen.
Page 71 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • C reate note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Create note for more information.
Page 72 S Pen over the Air command icon. Create note Create notes easily in a pop-up window without launching the Samsung Notes app. Open the Air command panel and tap Create note. Alternatively, double-tap the screen while pressing and holding the S Pen button.
Page 73 Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
Page 74 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Adjust the position and size of the capturing area.
Page 75 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. When there is content you want to capture, open the Air command panel and tap Screen write.
Page 76 When you want to send an animated message while composing a message, open the → Air command panel and tap Live message. Alternatively, tap on the Samsung keyboard. The live message window will appear. Customise pen settings and background image.
Page 77 Apps and features Write or draw on the live message window. Progress bar Open your live messages list. Change the file format. Customise pen settings. Preview. Customise Start over. background settings. Undo When you are finished, tap Done and send the message. The live message will be saved in Gallery as an animated GIF file or a video and it will be attached to the current message.
Page 78 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • T o use this feature, your device must be connected to a Wi-Fi or mobile network. •...
Page 79 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
Page 80 Apps and features Magnify Hover the S Pen over an area of the screen to enlarge it. Open the Air command panel, tap Magnify, and hover the S Pen over the area you want to enlarge. Change the magnification ratio. Close the magnifier.
Page 81 Apps and features Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen.
Page 82 Apps and features Colouring You can colour images provided by PENUP. Using the various colours, create your own artwork. Open the Air command panel, tap Colouring, select an image, and then start colouring the image. When you are finished, save the image to Gallery or post it to PENUP.
Page 83 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
Page 84 Apps and features Screen off memo You can quickly create memos by writing on the screen without turning on it. You can also pin or edit a memo on the Always On Display. • I f this feature is not activated, launch the Settings app, tap Advanced features → S Pen, and then tap the Screen off memo switch to activate it.
Page 85 When you pin a screen off memo, you can view the memo on the Always On Display. To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes → → Screen off memo.
Page 86 Apps and features Unlocking the screen using the S Pen If the screen is locked while the S Pen is connected, you can unlock the screen by pressing the S Pen button. • T he Unlock with S Pen remote feature is available only when the screen lock method is set.
Page 87: Bixby
• T o use Bixby, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby, you must register and sign in to your Samsung account. • B ixby is only available in some languages, and certain features may not be available depending on your region.
Page 88 Apps and features Select the language to use with Bixby. Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen.
Page 89 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
Page 90 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
Page 91 Apps and features Bixby usages Launching apps or services You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation. For example, while pressing and holding the Bixby key, say “Call mom”, and then release your finger from the Bixby key.
Page 92 Apps and features Additional Bixby functions Waking up Bixby while using the speaker You can wake up Bixby by saying “Hi, Bixby” even when the speaker plays alarms, ringtone, or media. Press the Bixby key, tap → Settings → Voice wake-up, and then tap the Use when phone speaker playing switch to activate it.
Page 93 Apps and features Using quick commands You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command. → Quick commands → Press the Bixby key and tap Tap Quick command word or phrase and enter a quick command name.
Page 94 Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone.
Page 95 Apps and features Customising the Bixby settings Press the Bixby key and tap → Settings. • L anguage and voice style: Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. Bixby is only available in some languages, and certain features may not be available depending on your region.
Page 96: Bixby Vision
• T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 97 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap Bixby Vision. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
Page 98 Apps and features Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features.
Page 99 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. When you have a desired image or object, launch Bixby Vision.
Page 100: Bixby Home
• T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
Page 101 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
Page 102: Reminder
• T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
Page 103 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...
Page 104 Apps and features Creating reminders with Bixby Press and hold the Bixby key and say “Remind me to water the flowers when I get home”. Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze.
Page 105 Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Reminder information Change the reminder's colour. Add a checklist.
Page 106: Phone
Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list.
Page 107 Apps and features Making calls from call logs or contacts list Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
Page 108 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.
Page 109 Apps and features Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
Page 110 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to contacts. Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact.
Page 111: Contacts
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image.
Page 112 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 113 Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options.
Page 114 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.
Page 115: Messages
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
Page 116 Apps and features Sending My Emoji stickers You can send My Emoji stickers that look like you via messages. While composing a message, tap and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share. My Emoji stickers will appear after you create My Emoji in the Camera app.
Page 117 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap To adjust the font size, spread two fingers apart or pinch on the screen.
Page 118 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Page 119: Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
Page 120 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
Page 121: Email
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup.
Page 122: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
Page 123 Apps and features Basic shooting Taking photos or recording videos On the shooting modes list, tap Photo or Video. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Scene optimiser button Current mode...
Page 124 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
Page 125 Apps and features Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Z ooming features are available only when using the rear camera. • I f you use the video zoom feature for a long time while recording a video, the video quality may diminish to prevent your device from overheating.
Page 126 Apps and features Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button. → Hold Shutter button to and select an action you want to On the preview screen, tap use.
Page 127 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. This feature is available only in Pro mode.
Page 128 Apps and features Intelligent camera Scene optimiser Your device will adjust the colour settings automatically after recognising a subject or scene, such as people, food, or night scene. On the shooting modes list, tap Photo. When the camera recognises the subject or scene, the scene optimiser button will change and the optimised colour will be applied.
Page 129 Apps and features Super Slow-mo Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. Some super slow motion features may differ depending on the model. How to record in super slow motion You can record super slow motion videos in the Single-take and Multi-take modes.
Page 130 Apps and features • U se this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur: – The screen may appear dark due to the small amount of light. –...
Page 131 Apps and features The device will capture the moment in super slow motion and save it as a short video. Manual single-shot Auto single-shot Recording super slow motion videos in multi-take mode While recording a video, you can capture the moments that the subject is moving in super slow motion.
Page 132 Apps and features Select the mode you want. • (Manual): At the moment you want to capture in super slow motion, tap • (Auto): When motion is detected in the motion detection area, the device will capture the moment in super slow motion. to start recording a video.
Page 133 Apps and features Playing super slow motion videos Select a super slow motion video and tap Super Slow-mo. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
Page 134 Apps and features Sharing super slow motion clips Select a super slow motion video and drag upwards on the video preview screen. Short clips with different effects will appear. Select a clip you want and tap Share. Select a file format and a sharing method. •...
Page 135 Apps and features Live focus The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Moreover, the Dual capture feature allows you to take a close-up photo zoomed in on the subject and a wide angle photo with a broader background, all in one shot.
Page 136 Apps and features When Live focus ready. appears on the preview screen, tap to take a photo. Dual capture Background blur adjustment bar Live focus...
Page 137 Apps and features Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur.
Page 138 Apps and features Taking the hidden background with the Dual capture feature With one shot, you can capture both a close-up photo and a wide angle photo with a broader background. You can view the background scenery which was hidden on the preview screen. On the shooting modes list, tap Live focus.
Page 139 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. On the preview screen, tap AR Emoji → Create My Emoji. Align your face on the screen and tap to take a photo.
Page 140 Apps and features Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap Taking fun photos with AR Emoji Create a fun photo or video using an AR Emoji that mimics your expressions. On the preview screen, tap AR Emoji. Select an AR Emoji you want.
Page 141 Tap Random repeatedly until the sticker you want appears. Enjoying My Emoji stickers while chatting You can use My Emoji stickers during a conversation via messages or on a social network. On the Samsung keyboard, tap Tap the My Emoji icon. Select one of the My Emoji stickers.
Page 142 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Photo mode The camera adjusts the shooting options automatically based on the surroundings to capture photos easily.
Page 143 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
Page 144 Apps and features Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
Page 145 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
Page 146 Apps and features Tap Slow motion. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right.
Page 147 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. You must first add this mode to the shooting modes list before you can use it. On the →...
Page 148 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
Page 149 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • S cene optimiser: Set the device to adjust the colour settings automatically depending on the subject or scene. •...
Page 150 Apps and features Videos • R ear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. If you activate the High efficiency video feature, you can record videos in the High Efficiency Video Codec (HEVC) format.
Page 151 Apps and features Useful features • H DR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. • T racking auto-focus: Set the device to track and automatically focus on a selected subject.
Page 152: Gallery
• Q uick review: Set the device to show photos after capturing them. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.
Page 153 Apps and features Select an image. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Bixby Vision Delete the image. You can create a movie, animated GIF, or collage from multiple images. On the list, tap →...
Page 154 Apps and features Viewing photos taken with the Dual capture feature View the close-up photo and the wide angle photo taken with the Dual capture feature. Launch the Gallery app, select a photo taken with the Dual capture feature, and then tap Close-up or Wide angle.
Page 155 Apps and features Tap Video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen. animated GIF. Switch to the Change screen pop-up video ratio. player. Rotate the screen Lock the playback screen.
Page 156 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
Page 157 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums.
Page 158 • T o use this feature, your phone number must be verified. • T o use this feature, you must register and sign in to your Samsung account. • Y ou may incur additional charges when sharing files via the mobile network.
Page 159 Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
Page 160: Always On Display
Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. • T he brightness of the Always On Display may change automatically depending on the lighting conditions.
Page 161 Apps and features Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications. Controlling music playback on the Always On Display You can control music playback on the Always On Display.
Page 162 Apps and features Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. Launch the Settings app → Lock screen → Clock style → Always On Display. Drag the types list to the left and select the type with an image on it.
Page 163: Edge Screen
Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
Page 164 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap Edit.
Page 165 Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view.
Page 166 Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.
Page 167: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view...
Page 168 Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
Page 169 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
Page 170: Kids Home
Apps and features Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Starting Kids Home When starting Kids Home for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.
Page 171 Apps and features Tap Start to install Kids Home. Read the Kids Home intro page and tap Next. Create a PIN to use when using Kids Home. If you have already set the screen lock method on your device, you can use the same lock method for Kids Home.
Page 172 Apps and features Configuring settings for Kids Home On the Kids Home screen, tap → Parental control and enter the PIN. • N ame: Manage your child’s profile. • S et daily playtime: Restrict the usage time for Kids Home. •...
Page 173: Samsung Pay
You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
Page 174 Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 175 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
Page 176: Galaxy Wearable
Apps and features Scan your fingerprint or irises. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. Touch the back of your device to the card reader. When the card reader recognises the card information, the payment will be processed.
Page 177: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 178: Samsung Notes
You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.
Page 179 Apps and features Composing notes with handwriting On the note composer screen, tap Pen to write or draw with the S Pen. Undo Redo Select and edit. Eraser Easy writing pad Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colour.
Page 180 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
Page 181 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location.
Page 182 Apps and features Edit the input using the available options. • C ut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • C opy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste.
Page 183 Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app. Select a note and tap → Pin to home screen. The note will be added to the Home screen.
Page 184: Penup
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile Your activities Post your artwork. View artwork by category. You can sign in to PENUP with your Samsung account or other SNS accounts.
Page 185 Apps and features Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. Open the Samsung folder, launch the PENUP app, and then tap To post artwork from Gallery, tap From Gallery, select your artwork to post, and then tap Done.
Page 186 You can view other people’s artwork, make comments, and even mark them as favourites. You can also download artwork or set one as your wallpaper. Open the Samsung folder, launch the PENUP app, and then select a post you want to view. Set the artwork as a favourite.
Page 187 Apps and features Colouring images Using the various colours, create your own artwork. Open the Samsung folder, launch the PENUP app, and then tap Colouring. Select an image. Tap START COLOURING. Start colouring. When you are finished, tap DONE.
Page 188 Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. Open the Samsung folder, launch the PENUP app, and then tap Live drawing. Select an image.
Page 189 Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo. Open the Samsung folder and launch the PENUP app. → Drawing → Tap Take picture, take a photo, and then tap OK.
Page 190: Calendar
Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Page 191: Samsung Health
Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
Page 192 Some features may not be available depending on the region. To add items to the Samsung Health home screen, tap → Manage items, and then select items. View and manage trackers.
Page 193 • Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, and then tap the switch to deactivate it.
Page 194 • H eart rate measurements may vary depending on the measurement method and the environment they are taken in. • I f the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre.
Page 195 Apps and features On the Samsung Health home screen, tap Measure on the heart rate tracker to start measuring your heart rate. Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor.
Page 196 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 197: Voice Recorder
Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
Page 198 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S tandard: This is the normal recording mode. • I nterview: The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides.
Page 199: My Files
Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis.
Page 200 Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap →...
Page 201: Calculator
Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration, and then tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.
Page 202: Game Launcher
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps.
Page 203 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Tap a game from the games list. To find more games, drag the screen upwards.
Page 204 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Launch apps in a pop-up window.
Page 205: Smartthings
• R eceiving notification: Receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. Open the Samsung folder and launch the SmartThings app. The dashboard will appear. Access additional options. SmartThings tips Search for and register nearby devices.
Page 206 • T o use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must register and sign in to your Samsung account. • T he devices you can connect may vary depending on the region or service provider.
Page 207 You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices Open the Samsung folder and launch the SmartThings app. On the dashboard, tap Add device. Select a device from the list.
Page 208 Adding locations Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location. Enter the location name.
Page 209 For example, add an automation to turn on the audio automatically every day at 7:00 AM. Open the Samsung folder, launch the SmartThings app, and then tap Automations → ADD AUTOMATION. Select the location to run the automation.
Page 210: Sharing Content
Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
Page 211: Samsung Dex
Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. While using Samsung DeX, you can simultaneously use your smartphone.
Page 212 Connect an HDMI cable to the HDMI adaptor and to a TV or monitor’s HDMI port. On your smartphone’s screen, tap Continue → Start. Without changing your smartphone’s screen, the Samsung DeX screen will appear on the connected TV or monitor.
Page 213 Use your phone as a touchpad. • Y ou can use the touchpad only when using Samsung DeX mode. • I f your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad.
Page 214 Apps and features Orienting the touchpad When you are using your smartphone as a touchpad, you can use it in either the horizontal or vertical alignment. To rotate the touchpad, rotate the smartphone or double-tap Using your smartphone while using the touchpad You can use apps on your smartphone even while it is being used as a touchpad.
Page 215 • W hen starting or ending Samsung DeX, running apps may be closed. • S ome apps or features may not be available when using Samsung DeX. • T o adjust the screen settings, use the connected TV or monitor’s display settings.
Page 216 For example, while watching a video on the connected TV or monitor, you can create a note on your smartphone. On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your smartphone.
Page 217: Google Apps
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Page 218 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
Page 219: Introduction
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Page 220: Wi-Fi
Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
Page 221 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap Connect.
Page 222 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
Page 223: Bluetooth
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Page 224 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Page 225: Nfc And Payment
Settings Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option or enter Bluetooth pairing mode on the device. Refer to the device’s user manuals for more information.
Page 226 Settings Reading information from NFC tags Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag.
Page 227 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
Page 228: Data Saver
Settings When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.
Page 229: Sim Card Manager (Dual Sim Models)
Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
Page 230 Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
Page 231: More Connection Settings
Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
Page 232 Settings Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap →...
Page 233 Settings Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information.
Page 234: Sounds And Vibration
Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
Page 235: Dolby Atmos (Surround Sound)
Settings Dolby Atmos (surround sound) Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around you. On the Settings screen, tap Sounds and vibration → Advanced sound settings → Sound quality and effects →...
Page 236: Notifications
Settings Notifications Options Change the notification settings. On the Settings screen, tap Notifications. • A pp icon badges: Change the settings for app icon badges. Refer to App icon badges more information. • D o not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions.
Page 237: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Page 238: Blue Light Filter
Settings • E dge screen: Change the settings for the Edge screen. Refer to Edge screen for more information. • E asy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen.
Page 239: Changing The Screen Mode Or Adjusting The Display Colour
Settings Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value.
Page 240: Screen Resolution
Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced options. Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted.
Page 241: Wallpapers And Themes
Settings to select albums for displaying images. When you are finished, tap the Back button. To preview the selected option, tap Preview. When you tap the screen while your screensaver is displayed, the screen will turn on. Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.
Page 242: Lock Screen
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • S creen lock type: Change the screen lock method. •...
Page 243: Smart Lock
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...
Page 244 • A pp permission monitor: Set to receive notifications when the permissions you select are used by apps that you are not using. You can manage the settings of each app. • R eport diagnostic info to Samsung: Set the device to automatically send the device’s diagnostic and usage information to Samsung.
Page 245: Intelligent Scan
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 246 Settings • A nyone who has experienced dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or has a family history of such symptoms or conditions, should consult a doctor before using this feature. •...
Page 247 Settings Deleting registered face and iris data You can delete face and iris data that you have registered. On the Settings screen, tap Biometrics and security → Intelligent Scan. Unlock the screen using the preset screen lock method. Tap Remove face and iris data → Remove. Once the registered face and iris data has been deleted, all the related features will also be deactivated.
Page 248: Face Recognition
Settings Face recognition You can set the device to unlock the screen by recognising your face. • I f you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
Page 249 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap Continue.
Page 250 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
Page 251: Iris Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 252 Settings Precautions for using iris recognition Before using iris recognition, keep the following precautions in mind. • T o protect your eyes, keep the screen at least 20 cm away from your face when using iris recognition. • I f you attach screen protectors (privacy protection films, tempered glass protectors, etc.), the recognition may fail.
Page 253 Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. On the Settings screen, tap Biometrics and security → Irises. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Page 254 Once the registered iris data has been deleted, all the related features will also be deactivated. Using Samsung Pass When you register your irises to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information.
Page 255 Settings Unlocking the screen with your irises You can unlock the screen with your irises instead of using a pattern, PIN, or password. On the Settings screen, tap Biometrics and security → Irises. Unlock the screen using the preset screen lock method. Tap the Iris unlock switch to activate it.
Page 256: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 257 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
Page 258 Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove → Remove. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information.
Page 259: Samsung Pass
• T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
Page 260 Scan your fingerprint or irises and tap Next to complete the Samsung Pass registration. If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. If the Use Samsung Pass instead of Samsung account password option is ticked, you can use your registered biometric data to verify your identity instead of entering the Samsung account password.
Page 261 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
Page 262 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
Page 263 Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support autofilling personal information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
Page 264: Secure Folder
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Page 265 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
Page 266 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
Page 267 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 268 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
Page 269: Accounts And Backup
Google or Samsung account to back up or restore data. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
Page 270: Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cloud.
Page 271: Google
Tick the data types you want to restore and tap Restore. Syncing data from your device You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...
Page 272: Advanced Features
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S Pen: Change the settings for using the S Pen. Refer to S Pen features for more information about S Pen remote, Air command, Air view, and Screen off memo.
Page 273: Dual Messenger
Settings • V ideo enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. • S end SOS messages: Set the device to send help messages by pressing the Power key three times.
Page 274: Device Care
Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to disable and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted.
Page 275 Settings Using the quick optimisation feature On the Settings screen, tap Device care → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...
Page 276 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under App data or User data.
Page 277: Apps
If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.
Page 278: Accessibility
Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.
Page 279: Software Update
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
Page 280: About Phone
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...
Page 281: Appendix
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are using at the top of the screen.
Page 282 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 283 Appendix • S wipe upwards or downwards on the Home screen: Open the Apps screen. • S wipe upwards or downwards on the Apps screen: Return to the Home screen. • S wiping in any direction on the locked screen: Unlock the screen. •...
Page 284 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility →...
Page 285 Appendix • F ocus indicator: Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator. • S ingle-tap activation: Set the device to activate the selected item with a single tap. •...
Page 286 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
Page 287 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity.
Page 288 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility → Visibility enhancements → Magnification. • T riple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again.
Page 289 Appendix Hearing enhancements Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings and tap Accessibility → Hearing enhancements → Sound detectors →...
Page 290 Mono audio switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing enhancements → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
Page 291 Appendix Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app and tap Accessibility → Interaction and dexterity → Universal switch.
Page 292 Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus.
Page 293 Appendix Answering or ending calls Change the method for answering or ending calls. Launch the Settings app and tap Accessibility → Interaction and dexterity → Answering and ending calls. Select the desired method. Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm, or answer or reject the call instead of dragging the button.
Page 294 Appendix Adjust the size of the frame or draw a line around an area that you want to restrict. Tap Done. The device displays the restricted area. The restricted area will not react when you touch it and the device’s keys will be disabled. However, you can enable functions for the Power key, Volume key, and keyboard in interaction control mode.
Page 295 Appendix Advanced settings Launching accessibility features quickly Set to open accessibility features quickly. Launch the Settings app, tap Accessibility → Advanced settings → Power and Volume up keys, and then tap the switch to activate it. Then, select an accessibility feature to open when you simultaneously press the Power key and the Volume Up key.
Page 296 Appendix Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages. Launch the Settings app, tap Accessibility → Advanced settings → Flash notification, and then tap the switches next to the options you want to activate.
Page 297 Appendix Direction lock Create a directional combination to unlock the screen. Launch the Settings app, tap Accessibility → Advanced settings → Direction lock, and then tap the switch to activate it. Drag your finger up, down, left, or right six to eight times, and then tap CONTINUE. Draw the direction combination again to verify it and tap CONFIRM.
Page 298: Troubleshooting
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 299 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 300 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
Page 301 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 302 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
Page 303 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 304 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby after trying these tips, contact a Samsung Service Centre.
Page 305: Removing The Battery
• S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
Page 306 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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