Samsung Galaxy Note 9 User Manual
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Samsung Galaxy Note 9 User Manual

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Summary of Contents for Samsung Galaxy Note 9

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Features S Pen Mobile continuity Meet Bixby Camera Security Getting started Device layout Assemble your device Charge the battery Accessories Start using your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Accounts Set up voicemail Navigation...
  • Page 3 Table of contents Navigation bar Customize your home screen S Pen Bixby Digital wellbeing and parental controls Always On Display Flexible security Mobile continuity Multi window Edge screen Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster...
  • Page 4 Table of contents App settings Samsung apps Galaxy Essentials Galaxy Store Galaxy Wearable Game Launcher PENUP Samsung Global Goals Samsung Health Samsung Members Samsung Notes Samsung Pay Smart Switch SmartThings Calculator Calendar Camera Clock Contacts...
  • Page 5 Table of contents Email Gallery Internet Messages My Files Phone Google apps Chrome Drive Gmail Google Maps Photos Play Movies & TV Play Music Play Store YouTube Additional apps...
  • Page 6 Table of contents Facebook Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth Phone visibility NFC and payment Airplane mode Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer MirrorLink Download booster Virtual Private Networks Private DNS...
  • Page 7 Table of contents Ethernet Sounds and vibration Sound mode Vibrations Volume Ringtone Notification sound System sounds and vibration Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound Notifications Manage notifications Customize app notifications Smart alert Smart pop-up view Display...
  • Page 8 Table of contents Screen brightness Blue light filter Dark mode Screen mode Font size and style Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity Screen saver Reduce animations Lift to wake Smart stay One-handed mode Device maintenance Quick optimization Battery...
  • Page 9 Language and input Date and time Troubleshooting Lock screen and security Screen lock types Google Play Protect Find My Mobile Security update Samsung Pass Install unknown apps Secure Folder Secure Wi-Fi Secure startup Encrypt or decrypt SD card View passwords viii...
  • Page 10 Table of contents Device administration Credential storage Advanced security settings Permission manager Send diagnostic data Location Accounts Samsung Cloud Add an account Account settings Remove an account Backup and restore Google settings Accessibility Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity...
  • Page 11 Table of contents Installed services About Accessibility Other settings Help Dual Messenger About phone Learn more Videos Smart Simulator Samsung Care Talk to an agent Tips Legal information Samsung Knox Maintaining water and dust resistance Restricting children’s access to your mobile device...

  • Page 12: Features

    Features S Pen The S Pen is designed for special functions with Samsung Galaxy devices. It uses Bluetooth Low Energy (BLE) to work as a remote. See S Pen on page 26. Mobile continuity Transition between your mobile devices and personal computers for messaging, phone calls, receiving notifications, screen mirroring, and sharing multimedia files.

  • Page 13: Getting Started

    Getting started Device layout Assemble your device Start using your device...

  • Page 14: Device Layout

    Getting started Device layout Iris scanner Dual cameras Front camera Proximity/Light Flash sensors Heart rate sensor Iris recognition Fingerprint LED indicator scanner Volume keys Power key Bixby key Headset jack USB charger/ S Pen Accessory port Speaker Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 15: Assemble Your Device

    NOTE  Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.

  • Page 16: Charge The Battery

    For more information, visit samsung.com/us/support/answer/ANS00076952. Accessories Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device. Visit samsung.com/us/mobile/mobile-accessories to learn more. ◌   From Settings, tap Advanced features > Accessories.

  • Page 17: Use The Setup Wizard

    Getting started Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. ® Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your device’s features, and more.

  • Page 18: Transfer Data From An Old Device

    NOTE  Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 19: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 152. Power key Press to lock.

  • Page 20: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory Reset Protection on page 151. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup >...

  • Page 21: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.  1. From Phone, touch and hold the 1 key.  2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 22: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 23 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 24 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 25 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out.   Move your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 26 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 27: Navigation Bar

    Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Back Recent apps Home   Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 28 Getting started Navigation buttons Change how the navigation icons appear along the bottom of the screen. ◌   From Settings, tap Display > Navigation bar. The following options are available:   • Hard press Home button: Adjust the amount of pressure needed to hard press the Home button.

  • Page 29: Customize Your Home Screen

    Getting started   • Swipe from sides and bottom: Swipe inward from either side of the screen to go back, swipe up from the bottom of the screen to go to the Home screen, and swipe up and hold the screen to view your recent apps.  –...
  • Page 30 Getting started Wallpaper Change the look of the Home and Lock screens by choosing a favorite picture, video, or preloaded wallpaper.  1. From a Home screen, touch and hold the screen, and then tap Wallpaper.  2. Tap one of the following menus for available wallpapers:  •...
  • Page 31 Getting started Icons Apply different icon sets to replace the default icons.  1. From a Home screen, touch and hold the screen.  2. Tap Themes > Icons to customize.  3. Tap an icon set to preview and download it to My icons.   4.
  • Page 32 Getting started  • Apps screen grid: Choose a layout to determine how icons are arranged on the Apps screen.  • Apps button: Add a button to the Home screen for easy access to the Apps screen.  • App icon badges: Enable to show badges on apps with active notifications. You can also choose the badge style.
  • Page 33 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list  1. From Settings, tap Display > Easy mode.  2.
  • Page 34 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate   Airplane mode Bluetooth active Wi-Fi active Location active Alarm   Notification icons Missed calls Call in progress...
  • Page 35 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 36 Getting started View the Notification panel You can access the Notification panel from any screen.  1. Drag the Status bar down to display the Notification panel.  2. Swipe down the list to see notification details.  • To open an item, tap it.  •...

  • Page 37: S Pen

    Getting started S Pen The S Pen provides a variety of helpful functions. Use your S Pen to launch apps, take notes, or draw a picture. S Pen button Remove the S Pen The S Pen stores in the bottom of your device for convenient access. It also charges the S Pen so that it can be used for remote functions.
  • Page 38 The S Pen can be used to perform several remote functions. The S Pen remote feature is only supported by Samsung-approved S Pens with Bluetooth Low Energy (BLE). If the S Pen is too far from the device, or if there is interference, the S Pen disconnects from the device.
  • Page 39  • Create note: Launch a new note in the Samsung Notes app.  • View all notes: Launch the Samsung Notes app and view a listing of the notes you have created.  • Smart select: Draw around an area of the screen to collect it in the Gallery app.
  • Page 40 Samsung Notes on page 68. ◌   Air command > Create note. View all notes Launch the Samsung Notes app and view a listing of the notes you have created. ◌   Air command > View all notes. Smart select The Smart select feature allows you to copy content from any screen. You can then add it to your Gallery app or share it with your contacts.
  • Page 41 Getting started  3. Tap Save. TIP  You can tap Animation to record an animation or Pin to screen to pin the content to your screen using Smart select. Screen write Screen write allows you to capture screenshots and write or draw on them.  1.
  • Page 42 Getting started Live messages Record an animated drawing or written message. Back Format Pen effects Thickness Color Preview Start over Drawing progress Undo  1. Tap Air command > Live messages.  2. Select one of the following background options:   Collection: See all live messages you have created.  ...
  • Page 43 Getting started Translate Hover over words with the S Pen to translate them and listen to their pronunciation.  1. Tap Air command > Translate.  2. Tap the source and target languages to change them to the desired languages.  3. Hover the S Pen over a word.  •...
  • Page 44  • Eraser: Tap to use the eraser tool. Double tap to erase all.  3. Tap Save to save your memo to the Samsung Notes app. NOTE  The screen off memo setting must be enabled. For more information, see Configure S Pen settings below.
  • Page 45 Getting started   Show pointer: Turn the pointer on or off. The pointer appears on the screen when the tip of the S Pen is near the screen, showing available actions.   Allow multiple S Pens: Let other S Pens write on the screen. Air Command  ...

  • Page 46: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. TIP  You can customize how the Bixby key functions. From Settings, tap Advanced features >...

  • Page 47: Digital Wellbeing And Parental Controls

    Getting started Bixby Vision Bixby is integrated with your Camera, Gallery, and Internet apps to give you a deeper understanding of what you see. It provides contextual icons for translation, QR code detection, landmark recognition, or shopping. Camera Bixby Vision is available on the Camera viewfinder to help understand what you see. ◌...

  • Page 48: Always On Display

    Getting started   • Focus mode: Configure times and activities to avoid distractions from your phone.   • Wind down: Enable to turn the screen to grayscale and limit notifications before going to bed.   • Parental controls: Supervise your children’s digital life with Google’s Family Link app.

  • Page 49: Flexible Security

      • Stay on Lock screen: When you unlock your device with Intelligent scan, stay on the Lock screen until you swipe the screen.   • Samsung Pass: Access your online accounts using Intelligent scan verification.
  • Page 50   • Require open eyes: Facial recognition will only recognize your face when your eyes are open.   • Brighten screen: Increase the screen brightness temporarily so that your face can be recognized in dark conditions.   • Samsung Pass: Access your online accounts using face recognition.
  • Page 51 Iris scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your irises to verify your identity when logging in to your Samsung account. For support, visit samsung.com/us/irisscanner. NOTE  The Iris scanner is not intended to be used as a medical device and the biometric data collected and stored locally by the mechanism is not intended to be used for any diagnostic, therapeutic, or preventative purposes.
  • Page 52 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.

  • Page 53: Mobile Continuity

    Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your device’s photos, messages, and more on a PC by linking your devices.
  • Page 54   Make phone calls or send texts while using DeX. • Visit samsung.com/us/explore/dex for more information. Set up DeX on your PC  1. Connect your mobile device to a PC with a standard USB-C cable.  2. Follow the instructions on your device for downloading and installing the...
  • Page 55  2. Tap to turn on the feature. Connection occurs automatically.  3. Sign in to your Samsung account on your Galaxy devices. TIP  Move your contacts from your phone to your Samsung account so you can access them on all registered devices.

  • Page 56: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.

  • Page 57: Edge Screen

    Getting started Edge screen The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Edge handle Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 58 Getting started Configure Edge panels You can customize the Edge panels.  1. From the Edge screen, tap Settings.  2. Tap to enable the feature. The following options are available:  • Checkbox: Enable or disable each panel.  • Edit (if available): Configure individual panels.  •...
  • Page 59 Getting started Edge panel style Change the style of the Edge handle.  1. From the Edge screen, tap Settings.  2. Tap More options > Handle settings for the following options:  • Colors: Choose a color for the Edge handle.  • Transparency: Drag the slider to adjust the transparency of the Edge handle.  •...
  • Page 60 Getting started Smart Select The Smart select feature captures an area of the screen as an image or animation that you can share or pin to the screen.  1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Smart select panel is displayed.
  • Page 61 Getting started  • Surface level: Use the device to determine if a surface is level by placing the device on the surface. The surface is level when the x and y values are close to or equal to zero degrees.  –...
  • Page 62 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications, which makes alerts visible even when the screen is face-down.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap to enable the feature. Devices and software are constantly evolving —...
  • Page 63 Getting started Lighting style Customize the color, width, and transparency of the Edge lighting feature.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Lighting style to customize:  • Effect: Choose an edge effect.  • Color: Choose a preset or custom color, and enable app colors.  –...
  • Page 64 Getting started Show Edge lighting Choose when Edge lighting will replace notifications.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Show Edge lighting to choose:  • While screen is on: Edge lighting will replace regular notification pop-ups.  •...

  • Page 65: Enter Text

    Text can be entered using a keyboard or your voice. Expand toolbar ◌   Tap a field to display the Samsung keyboard.   • Tap Show predictive text to view suggested words while you type.   • Tap Show toolbar functions to view all keyboard options.
  • Page 66   • Pen detection: Show the handwriting pad when the S Pen is detected.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 67 Instead of typing, enter text by speaking. Open settings Return to keyboard  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 68: Emergency Mode

     • Keyboard language: Choose the language for the keyboard.  • Voice input language: Select the language for Samsung voice input.  • Hide offensive words: Hide potentially offensive words with asterisks.  • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 69 – ™   Maps: Launch Google Maps –   Samsung Notes: Launch the Samsung Notes app.   Battery charge: Displays estimated battery charge percentage.   Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.
  • Page 70 Getting started Turn off Emergency mode When emergency mode is turned off, the device returns to standard mode. ◌   More options, and tap Turn off Emergency mode. NOTE  When Emergency mode is activated, Locating method is set to Battery saving. After Emergency mode is turned off, you may need to adjust your location settings.

  • Page 71: Apps

    Apps Using apps Samsung apps Google apps Additional apps...

  • Page 72: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store. ◌   From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 73: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...

  • Page 74: App Settings

    Apps App settings Manage your downloaded and preloaded apps. Options vary by app.  1. From Settings, tap Apps.  2. Tap  More options for the following options:  • Sort by: Sort the apps by size, name, last used, or last updated.  • Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet.
  • Page 75 Apps App info options  • Open: Launch the app. Not all apps have this option.  • Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled.  • Force stop: Stop an app that is not working correctly.

  • Page 76: Samsung Apps

      From Apps, tap More options > Galaxy Essentials. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌   From Apps, tap Samsung folder >...

  • Page 77: Penup

    From Apps, tap Samsung folder > Samsung Health. NOTE  The information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.

  • Page 78: Samsung Members

    Apps Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...

  • Page 79: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung folder >...
  • Page 80   • Shared notebooks: View notebooks shared with your contacts through your Samsung account.   • Trash: View deleted notes for up to 15 days.    • Categories: View notes by category.    • Settings : View settings for the Samsung Notes app. ...

  • Page 81: Samsung Pay

    NOTE  For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.

  • Page 82: Smart Switch

    Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint, iris, or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 83: Smartthings

    ◌   From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account. NOTE  Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support.

  • Page 84: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Unit converter Convert between Scientific mode measurements. If the icon is not History visible, turn your View past device to landscape.

  • Page 85: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Navigation drawer Go to today’s date Write on the calendar Tap to view event Stickers Create new event Devices and software are constantly evolving —...
  • Page 86 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Navigation drawer.  2. Tap Settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Calendar alert priority Alerts from the Calendar app can be set to different priority levels.

  • Page 87: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Power key twice. Settings Scene optimizer Zoom Shooting modes Switch cameras Gallery Capture Devices and software are constantly evolving —...
  • Page 88 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the circle to adjust the brightness.
  • Page 89 Apps Live focus Add interactive focus effects to your pictures.  1. From Camera, swipe to Live focus.  2. Drag the slider to fine-tune the effect. Scene optimizer Your camera can automatically detect what is in frame and adjusts accordingly to help you get beautiful photos by changing the exposure, contrast, white balance, and more.
  • Page 90 Apps   • More : Choose other available shooting modes. Tap Edit to drag modes into or out of the Modes tray at the bottom of the Camera screen.  – Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures.
  • Page 91 Apps Pictures   • Rear picture size: Choose resolution and aspect ratio for pictures captured with the rear camera.   • Front picture size: Choose resolution and aspect ratio for pictures captured with the front camera.   • Hold shutter button to: Choose whether to take a picture, take a burst shot, or create a GIF when holding the shutter button down.
  • Page 92 Apps   Shooting methods: •  – Press Volume key to: Use the Volume key to take pictures, record video, zoom, or control system volume.  – Voice control: Take pictures speaking key words.  – Floating shutter button: Add an extra shutter button that you can move anywhere on the screen.

  • Page 93: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 94 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 95 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. Globe City Drag to spin and View the current see times around time and add to your the world.
  • Page 96 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.
  • Page 97   • Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate.   • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.

  • Page 98: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 99 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.
  • Page 100 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 101 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Open drawer > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 102 Apps Export contacts Export contacts from your device as vCard files (VCF).  1. From Contacts tap Open drawer > Manage contacts.  2. Tap Import or export contacts.  3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 103: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 9. ◌   From Apps, tap Email. Send message Add attachment Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 104 Apps Create and send an email Compose and send email messages from your device.  1. From Email, tap Compose.  • Different email account may have additional steps and options.  2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 105 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌   From Email, tap Navigation drawer for the following options:   • [Account name]: View email for only one email account.  ...

  • Page 106: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures Share pictures...
  • Page 107 Apps View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Favorite.
  • Page 108 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 109 Apps  • Draw: Draw on your video.  • Speed: Adjust the play speed.  • Audio: Adjust the volume levels and add background music to the video.  4. Tap Save, and then confirm when prompted. Share pictures and videos Share pictures and videos from the Gallery app.  1.
  • Page 110 Apps   Title: Add a title and a description to your movie. •   Audio: Adjust the volume of your movie, add sounds effects, or add music. •   Clips: View and edit each video or picture in your movie. •...
  • Page 111 Apps Screen recorder Record activities on your device, write notes, and use the camera to record a video overlay of yourself to share with friends or family.  1. From Quick Settings, tap Screen recorder to begin recording.  • Tap Draw to draw on the screen.  •...

  • Page 112: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌   From Apps, tap Samsung folder > Internet. Add to...
  • Page 113 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap Tabs > New tab.   • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 114 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.

  • Page 115: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose new message. Open More options Record voice message Add attachments Message search To quickly locate a message, use the search feature.
  • Page 116 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Delete.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 117: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌   From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 118 Apps File groups Files stored in the device are organized into the following groups:   Recent files: View recently accessed files. • –   This option is displayed if one or more files have been accessed recently.   Categories: View your files based on the file type. •...

  • Page 119: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Access Messages Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 120 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 121 Apps Answer a call When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Answer to the right to answer the call.
  • Page 122 Apps Switch to headset or speaker ® Listen to the call using the speaker or through a Bluetooth headset (not included). ◌   Speaker to hear the caller using the speaker or tap Bluetooth to hear the caller using a Bluetooth headset. Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar.
  • Page 123 Apps Manage calls Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. Call log The numbers of the calls you have dialed, received, or missed are stored in the Call log.
  • Page 124 Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number.  1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers.  2.
  • Page 125 Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call.  1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.
  • Page 126 Apps TTY mode A teletypewriter (TTY) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities to communicate by telephone.  1. From Phone, tap More options > Settings.  2. Tap Other call settings > TTY mode.  3.

  • Page 127: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 128: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account with ™...

  • Page 129: Youtube

    Apps YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more.

  • Page 130: Additional Apps

    Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. Facebook ™ Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games.

  • Page 131: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 132: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 133 Settings  3. Enter information about the Wi-Fi network:  • Network name: Type the exact name of the network.  • Security: Select a security option from the list, and enter the password if required.  • MAC address type: Choose which type of MAC address to use for this connection.

  • Page 134: Bluetooth

    Settings  • Install network certificates: Install authentication certificates.  • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).  • IP address: View your device’s IP address (not configurable). Wi-Fi  Direct Wi-Fi Direct uses Wi-Fi to share data between devices.  1.
  • Page 135 Settings Rename a paired device You can rename a paired device to make it easier to recognize.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device name, and then tap Rename.  3.

  • Page 136: Phone Visibility

    Settings Phone visibility Turn on visibility to allow other Bluetooth devices to find your device. ◌   From Settings, tap Connections > Phone visibility, and then tap to make your device visible. NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network.

  • Page 137: Airplane Mode

    Settings TIP  NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.
  • Page 138 Settings Change the Mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap the password, enter a new password, and then tap Save. Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.

  • Page 139: Tethering

    Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap Band, and tap an option. Auto hotspot Share your hotspot connection with other devices signed in to your Samsung account.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.

  • Page 140: Nearby Device Scanning

    Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to.  1. From Settings, tap Connections > More connection settings > Nearby device scanning.

  • Page 141: Download Booster

    Settings Download booster Download booster improves download speed by using both Wi-Fi and LTE networks at the same time when downloading files over 30 MB in size. ◌   From Settings, tap Connections > More connection settings > Download booster, and tap to enable.

  • Page 142: Private Dns

    Settings Private DNS You can configure your device to connect to a private DNS host.  1. From Settings, tap Connections > More connection settings > Private DNS.  2. Tap one of the available options to configure a private DNS connection.  3. Tap Save. Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network.

  • Page 143: Vibrations

    Settings TIP  Use the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels. Easy mute Quickly mute sounds by covering the screen or turning the device over. ◌   From Settings, tap Advanced features >...

  • Page 144: Ringtone

    Settings Media volume limit Limit the maximum output of the device’s volume while using headphones or Bluetooth speakers (not included).  1. From Settings, tap Sounds and vibration > Volume.  2. Tap  More options > Media volume limit.  3. Tap to enable this feature.  ...

  • Page 145: System Sounds And Vibration

      • Charging: Play a sound when a charger is connected.   • Dialing keypad: Play a tone when dialing numbers on the Phone keypad.   • Samsung keyboard: Play a sound when typing with the Samsung keyboard. System vibration  ...

  • Page 146: Equalizer

    Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings.  1. From Settings, tap Sounds and vibration > Sound quality and effects.  2. Tap Equalizer to choose a music genre. Headset audio options Enhance the sound resolution of music and videos for a clearer listening experience.

  • Page 147: Separate App Sound

    Settings Separate app sound You can play media sound on a speaker or headphones separate from the rest of the sounds on your device. Connect to a Bluetooth device to make this option available in the Audio device menu.  1. From Settings, tap Sounds and vibration >...

  • Page 148: Customize App Notifications

    Settings   • Do not disturb: Block sounds and notifications while this mode is turned on. Specify exceptions for people, apps, and alarms.   • To block notifications from an app, tap next to the app. Tap See all to open the complete list of apps.

  • Page 149: Display

    Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Screen brightness Adjust the screen brightness according to lighting conditions or personal preference.  1. From Settings, tap Display.  2. Customize options under Brightness:  •...

  • Page 150: Dark Mode

    Settings Dark mode Dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. ◌   From Settings, tap Display > Dark mode for the following options:  ...

  • Page 151: Screen Zoom

    Settings Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen.  1. From Settings, tap Display > Screen zoom.  2. Drag the Screen zoom slider to adjust the zoom level.  Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality.

  • Page 152: Accidental Touch Protection

    Settings Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. ◌   From Settings, tap Display > Accidental touch protection to enable or disable the feature.

  • Page 153: Lift To Wake

    Settings Lift to wake Turn on the screen by lifting the device. ◌   From Settings, tap Advanced features > Motions and gestures > Lift to wake to enable this feature. Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it.

  • Page 154: Device Maintenance

    Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization The quick optimization feature improves device performance through the following actions:   Identifying apps that use excessive battery power and clearing unneeded items •...

  • Page 155: Storage

    Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting. For more information, see Assemble your device on page 4.

  • Page 156: Memory

    Settings Memory Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. ◌   From Settings, tap Device care > Memory. The used and available memory are shown.

  • Page 157: Language And Input

    Settings   • Optimize settings: Save battery power by optimizing settings when the device is not in use.  – Reduce brightness: Change brightness settings.  – Screen timeout: Turn off the screen after 30 seconds of inactivity.  – Media volume: Limit playback volume to 46%. Language and input Configure your device’s language and input settings.
  • Page 158 Settings Show keyboard button Show a button on the Navigation bar to quickly switch between keyboards.  1. From Settings, tap General management > Language and input > On-screen keyboard.  2. Tap Show keyboard button to enable this feature. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately).
  • Page 159   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.

  • Page 160: Date And Time

    Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. ◌   From Settings, tap General management > Date and time. The following options are available:  ...
  • Page 161 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.  1.
  • Page 162 Settings Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.

  • Page 163: Lock Screen And Security

    You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 164 Settings  2. Tap to enable showing notifications on the lock screen. The following options are available:  • View style: Display notification details or hide them and show only an icon.  • Hide content: Do not show notifications in the Notification panel.  •...

  • Page 165: Google Play Protect

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.

  • Page 166: Security Update

    Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.

  • Page 167: Secure Wi-Fi

    Settings Secure Wi-Fi Get extra privacy protection while using unsecured Wi-Fi networks. You must sign in to your Samsung account to set up and use Secure Wi-Fi. ◌   From Settings, tap Biometrics and security > Secure Wi-Fi and follow the prompts to configure privacy protection.

  • Page 168: View Passwords

    Settings Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device. You may want to decrypt the memory card if you plan to use it with another device or before performing a Factory data reset.  1.

  • Page 169: Advanced Security Settings

    Settings   • Install from device storage: Install a new certificate from storage.   • Clear credentials: Erase credential contents from the device and reset the password. Advanced security settings You can use these options to configure advanced security settings to better protect your device.

  • Page 170: Send Diagnostic Data

    Settings Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Privacy > Send diagnostic data.  2. Read and accept the consent information to enable this feature. Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device.

  • Page 171: Accounts

    Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in...

  • Page 172: Add An Account

      From Settings, tap Accounts and backup > Backup and restore for options:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data.

  • Page 173: Google Settings

    Settings Google Account You can enable backup of your information to your Google Account. ◌   From Settings, tap Accounts and backup > Backup and restore for options:   • Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers.

  • Page 174: Accessibility

      • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 175 Settings   • Color inversion: Reverse the display of colors from white text on a black background to black text on a white background.   • Color adjustment: Adjust the color of the screen if you find it difficult to see some colors.

  • Page 176: Hearing Enhancements

    Settings Hearing enhancements You can configure Accessibility features to assist with audial aspects of the device. Sounds You can adjust audio quality when using hearing aids or earphones. ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:  ...

  • Page 177: Interaction And Dexterity

    Settings Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device. Alternate input You can control your device using different kinds of inputs and controls. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:  ...
  • Page 178 Settings Touch settings You can adjust your screen to be less sensitive to taps and touches. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Touch and hold delay: Select a time interval for this action.  ...

  • Page 179: Advanced Settings

    Settings Advanced settings You can customize additional accessibility features and services for your device. TIP  Additional accessibility apps may be downloaded from the Google Play store. Direct access ◌   From Settings, tap Accessibility > Advanced settings and tap an option:  ...

  • Page 180: Installed Services

    Settings Installed services You can install additional assistance services for your device. ◌   From Settings, tap Accessibility > Installed services. NOTE  Additional accessibility services are listed and configured here after they are installed. About Accessibility Legal and license information about the current Accessibility software is available in Settings.

  • Page 181: About Phone

    Settings About phone View information about your device, including current status, legal information, hardware and software versions, and more.  1. From Settings, tap About phone, and then view your phone number, model number, serial number, and IMEI information.   2. Tap additional items to view more information about your device. TIP  You can view your device's FCC ID from About phone >...

  • Page 182: Learn More

    Learn more   Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...

  • Page 183: Legal Information

    About tablet > Status. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.

  • Page 184: Maintaining Water And Dust Resistance

    Legal information Maintaining water and dust resistance CAUTION  To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation.

  • Page 185: Restricting Children's Access To Your Mobile Device

    Internet: samsung.com ©2020 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Samsung Galaxy Note, Multi Window, S Pen, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners.
  • Page 186 Legal information Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.

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