Samsung Care
Samsung Premium Care
Quick Reference
Get more than just protection for your
device. Pick the time and place, and a
Guide
team member will meet you to setup,
troubleshoot, repair or replace your
product.
Enroll, at samsung.com/us/support/
premium-care
GET TO KNOW YOUR PRODUCT:
• Access user manuals, troubleshooting
and more at samsung.com/us/support
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com
CONTACT US FOR SUPPORT:
• For hardware or software support, visit
samsung.com/us/support/contact or
call us at 1.800.SAMSUNG.
• Find a service location near you, at
support-us.samsung.com/cyber/
locator/asc_locator.jsp
Printed in Korea
GH68-49358A
1
About your phone
Camera
Flash
Fingerprint scanner
Camera
+
Volume
-
Power/Lock
Bixby
USB/Charger port
S Pen
2
Device features
Set up your phone
EXPANDABLE STORAGE
Your SIM card may be pre-installed.
• Expand storage with a microSD™ card
(sold separately).
REMOVE SIM/microSD TRAY
Use the tool to open the
FLEXIBLE SECURITY
SIM/microSD card tray.
• Biometric security features
CAMERA
• Live translate
• AR Emoji
• Super slow motion video
S PEN WITH BLUETOOTH
• Remotely open an app or perform a
function.
BIXBY
• The smarter way to get things done.
Say a command, identify what you're
looking at or set a reminder just by
pressing a button.
INSERT SIM/microSD CARD
Slide the SIM card and the optional microSD card
IP68
into the tray with the gold contacts facing down.
• Water resistant*
Caution: Use only Samsung approved charging devices and accessories. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty
and may cause damage.
*For more information, see Samsung Terms and Conditions.
3
Customize your phone
Pinch the home screen to change the look of your phone:
CHARGE YOUR DEVICE
Wallpapers
Themes
Before turning on your phone,
charge it fully.
From a home screen swipe up, and then
tap Settings
to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi™ network,
Bluetooth device and other connection
options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
BACKUP AND RESTORE
security options.
For help transferring contacts, photos
BIOMETRICS AND SECURITY
and other content from your old phone,
Set biometric security options.
visit: samsung.com/smartswitch
Widgets
Home screen
settings
Bixby
Set reminders, send
messages, search
and access content
on your phone and
Internet.
Press the Bixby
button and follow
the prompts.
Note: For more
information about
Bixby, visit samsung.
com/us/support/
owners/app/Bixby.
Need help?
Do you have a question about the Galaxy Note 9 and is the answer not in the manual?
Questions and answers
How do I get my Note 9 to recognise my printer?
My phone will not recognize my printer. It was working, but my server reset my phones and now it will not recognize the printer. I use to send picture from file to Epson Iprint and print. I have an android phone.
To connect your Samsung Galaxy Note 9 to a printer:
1. Go to Settings.
2. Tap Connections > More connection settings > Printing.
3. Tap Add service and follow the prompts to add a print service.
4. Tap the print service, then tap More options > Add printer.
This answer is automatically generated
Why does my Sumsumg galaxy note 9 over heat and holds dust on the screen and yet it should be dust resistant.
The Samsung Galaxy Note 9 may overheat due to software glitches, battery issues, or high processor usage. Overheating can also happen if the device is charged in a hot environment or used while charging. The phone may get hot during charging, which is considered normal, but it should cool down afterward.
Despite being dust resistant, dust can still collect on the screen because dust resistance only protects internal components from damage, not the outer surface like the screen. If the SIM or memory card tray is not securely closed, it may also reduce dust resistance.
This answer is automatically generated
So I have created 5-Albums in the Gallery of my Samsung Galaxy Note 9. Is it possible to add additional fotos in the future? I have not been able to find out how this is done?