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Samsung Care
Samsung Premium Care
Quick Reference
Get more than just protection for your
device. Pick the time and place, and a
Guide
team member will meet you to setup,
troubleshoot, repair or replace your
product.
Enroll, at samsung.com/us/support/
premium-care
GET TO KNOW YOUR PRODUCT:
• Access user manuals, troubleshooting
and more at samsung.com/us/support
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com
CONTACT US FOR SUPPORT:
• For hardware or software support, visit
samsung.com/us/support/contact or
call us at 1.800.SAMSUNG.
• Find a service location near you, at
support-us.samsung.com/cyber/
locator/asc_locator.jsp
Printed in Korea
GH68-49358A
1
About your phone
Camera
Flash
Fingerprint scanner
Camera
+
Volume
-
Power/Lock
Bixby
USB/Charger port
S Pen
2
Device features
Set up your phone
EXPANDABLE STORAGE
Your SIM card may be pre-installed.
• Expand storage with a microSD™ card
(sold separately).
REMOVE SIM/microSD TRAY
Use the tool to open the
FLEXIBLE SECURITY
SIM/microSD card tray.
• Biometric security features
CAMERA
• Live translate
• AR Emoji
• Super slow motion video
S PEN WITH BLUETOOTH
• Remotely open an app or perform a
function.
BIXBY
• The smarter way to get things done.
Say a command, identify what you're
looking at or set a reminder just by
pressing a button.
INSERT SIM/microSD CARD
Slide the SIM card and the optional microSD card
IP68
into the tray with the gold contacts facing down.
• Water resistant*
Caution: Use only Samsung approved charging devices and accessories. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty
and may cause damage.
*For more information, see Samsung Terms and Conditions.
3
Customize your phone
Pinch the home screen to change the look of your phone:
CHARGE YOUR DEVICE
Wallpapers
Themes
Before turning on your phone,
charge it fully.
From a home screen swipe up, and then
tap Settings
to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi™ network,
Bluetooth device and other connection
options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
BACKUP AND RESTORE
security options.
For help transferring contacts, photos
BIOMETRICS AND SECURITY
and other content from your old phone,
Set biometric security options.
visit: samsung.com/smartswitch
Widgets
Home screen
settings
Bixby
Set reminders, send
messages, search
and access content
on your phone and
Internet.
Press the Bixby
button and follow
the prompts.
Note: For more
information about
Bixby, visit samsung.
com/us/support/
owners/app/Bixby.

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Table of Contents

   Also See for Samsung Galaxy Note 9

   Summary of Contents for Samsung Galaxy Note 9

  • Page 1 Set biometric security options. visit: samsung.com/smartswitch Caution: Use only Samsung approved charging devices and accessories. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty Printed in Korea S Pen and may cause damage.
  • Page 2 Contacts • Live message: Create live messages ©2018 Samsung Electronics America, Inc. Samsung GIF. BIXBY VISION and Galaxy Note are both trademarks of Samsung and GIFs. Electronics Co., Ltd. Android, Google, Google Play, Health & Fitness Identify objects or • Translate: Hover the S Pen over and other marks are trademarks of Google LLC.
  • Page 3 Terms & Conditions / Health & Safety Information Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the “Product”) and keep it for future reference. This document contains important Terms and Conditions. Electronic acceptance, opening the Product packaging, use of the Product, or retention of the Product constitutes acceptance of these Terms and Conditions.
  • Page 4 Section 4: Health & Safety Information �������������� 15 Maintaining dust and water resistance ���������������� 15 Iris Scanner ������������������������������������������������������������������������17 Heart rate sensor �����������������������������������������������������������18 Specific Absorption Rate (SAR) Certification Information ���������������������������������������������������������������������� 19 FCC Part 15 Information and Notices �������������������� 21 FCC Notice ������������������������������������������������������������������������23 Samsung mobile products and recycling �����������23...
  • Page 5 GPS & AGPS ���������������������������������������������������������������������24 Your location ��������������������������������������������������������������������24 Use of AGPS in emergency calls �����������������������������25 Navigation ������������������������������������������������������������������������25 Commercial Mobile Alerting System (CMAS) ��������������������������������������������������������������������������������25 Emergency calls �������������������������������������������������������������26 FCC Hearing Aid Compatibility (HAC) regulations for wireless devices ������������������������������ 27 HAC for newer technologies �������������������������������������29 Card tray removal tool ������������������������������������������������...
  • Page 6 Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information.
  • Page 7 Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” or “About tablet”...
  • Page 8 Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung Product tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: www.samsung.com/us/knox...
  • Page 9 Product as sold, including the hardware and software components as created and packaged for sale. If the user changes these parameters through a unique modification, Samsung will not be held responsible for damages or issues that result from these end-user changes.
  • Page 10 In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the Product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.
  • Page 11 AGREEMENT, REGARDLESS OF WHETHER YOU ARE THE ORIGINAL PURCHASER, USER, OR OTHER RECIPIENT OF THE PRODUCT. YOU AND SAMSUNG EACH AGREE THAT ALL DISPUTES BETWEEN YOU AND SAMSUNG RELATING IN ANY WAY TO OR ARISING IN ANY WAY FROM THE STANDARD LIMITED WARRANTY...
  • Page 12 $50.00 of such fees, whichever is less, and Samsung shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00 (“Large Claim”)
  • Page 13 Limited Warranty or the Product’s sale, condition or performance. You may opt out of this Agreement by providing notice to Samsung no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product. To opt out, you must send notice by e-mail to optout@sea.samsung.com,...
  • Page 14 These are the only two forms of notice that will be effective to opt out of this Agreement. Opting out of this Agreement will not affect in any way the benefits to which you would otherwise be entitled, including the benefits of the Standard Limited Warranty.
  • Page 15 Online: • English: www.samsung.com/us/Legal/ Phone-HSGuide • Spanish: www.samsung.com/us/Legal/ Phone-HSGuide-SP On the device: • Settings > About phone or About device or About tablet > Legal information > Samsung legal • Or, use the Search feature to search for “Legal”...
  • Page 16 • Spanish: www.samsung.com/us/Legal/ SamsungLegal-EULA4/#SPANISH The full End User License Agreement (EULA) is also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” or “About tablet” section, for example: •...
  • Page 17 Section 4: Health & Safety Information This section outlines important safety precautions associated with using your device. The terms “device” or “mobile device” or “cell phone” are used in this section to refer to your device. Read this information before using your mobile device. Caution! To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet.
  • Page 18 Note: If any liquid is found to have entered device components or an internally sealed system, this condition will void your device warranty. Follow these tips carefully to prevent damage to the device: • Any device which uses accessible compartments or ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system.
  • Page 19 Iris Scanner WARNING! Some people may have dizziness, seizures, epileptic seizures or blackouts triggered by light flashes or patterns, even if they have never had a seizure or blackout before. Anyone who has had a seizure, loss of awareness, or other symptoms linked to an epileptic condition, or has a family history of such symptoms or conditions, should see a doctor before using the Iris Scanner.
  • Page 20 Heart rate sensor Caution! The information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
  • Page 21 Specific Absorption Rate (SAR) Certification Information Your device is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation...
  • Page 22 while operating can be well below the maximum reported value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the device.
  • Page 23 Pursuant to Part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with Part 15 of the FCC Rules.
  • Page 24 Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 25 Proper disposal of your Device and its battery is not only important for safety, it benefits the environment. We’ve made it easy for you to recycle your old Samsung Mobile Devices and batteries by working with respected take-back companies in every state in the country.
  • Page 26 To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call 1-877-278-0799. GPS & AGPS Certain Samsung Mobile Devices can use a Global Positioning System (GPS) signal for location-based applications. GPS uses satellites controlled by the U.S. Government that are subject to changes...
  • Page 27 Samsung, and other third-parties providing services. Use of AGPS in emergency calls When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location.
  • Page 28 known as the Personal Localized Alerting Network (“PLAN”)). If your wireless provider has chosen to participate in CMAS/PLAN, alerts are available while in the provider’s coverage area. If you travel outside your provider’s coverage area, wireless emergency alerts may not be available. For more information, please contact your wireless provider.
  • Page 29 Remember that your mobile device may be the only means of communication at the scene of an accident; do not end the call until given permission to do so. To make an emergency call: 1. If the mobile device is not on, turn it on. 2.
  • Page 30 The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated mobile device successfully. Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs.
  • Page 31 Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device. A sum of M6 or more would indicate excellent performance. However, these are not guarantees that all users will be satisfied.
  • Page 32 Card tray removal tool Caution! Exercise care when using the card tray removal tool to eject the internal card tray. Device temperature Caution! Some applications or prolonged usage may increase device temperature. Prolonged skin contact with a device that is hot to the touch may produce skin discomfort or redness, or low temperature burns.
  • Page 33 Sound and hearing Caution! Avoid potential hearing loss by not exposing yourself to loud sounds for a prolonged period of time. The risk of hearing loss increases as sound is played louder and for longer durations. The amount of sound produced by a portable audio device (including headsets, earbuds, and Bluetooth®...
  • Page 35 User manual...
  • Page 36: Table Of Contents

    Charge the battery Customize your Home screen S Pen Status bar Start using your device Notification panel Use the Setup Wizard S Pen functions Lock or unlock your device Edge screen Add a Google account Bixby Add a Samsung account CHA_N960U_EN_UM_TN_RG6_080918_FINAL...
  • Page 37 Always On Display Samsung apps Flexible security Calculator Multi window Calendar Enter text Camera and video Emergency mode Clock Apps Contacts Using apps Email Galaxy Apps Access apps Gallery Add an apps shortcut Internet Search for apps Messages Galaxy Essentials...
  • Page 38 Samsung Health Play Music Samsung Notes Play Store Samsung Pay YouTube Samsung+ Settings SmartThings Access Settings Secure Folder Search for Settings Google apps Connections Chrome Wi-Fi Drive Bluetooth Phone visibility Gmail Data usage Google Airplane mode Maps NFC and payment...
  • Page 39 Location Sound quality and effects Nearby device scanning Separate app sound Connect to a printer Notifications MirrorLink Manage notifications Virtual Private Networks Smart alert Ethernet Display Sounds and vibration Screen off settings Sound mode Screen brightness Vibrations Blue light filter Volume Font and screen zoom Ringtone...
  • Page 40 Device maintenance Clock and information Google Play Protect Quick optimization Security update Battery Install unknown apps Performance mode Samsung Pass Storage Secure Folder Memory App permission monitor Language and input Secure startup Date and time Encrypt SD card Report diagnostic information...
  • Page 41 Add an account Getting help Backup and restore Videos Google settings Smart Simulator Accessibility Tips Vision Samsung Care Hearing Legal Dexterity and interaction Intellectual property More accessibility settings Open source software Accessibility services Disclaimer of warranties; exclusion of Other settings...
  • Page 42 Samsung Electronics America, Inc.
  • Page 43: Special Features

    Meet Bixby Camera Bixby responds to your voice commands and The camera on your device has several can help you understand your settings and unique features, such as: set up your Samsung device. See Bixby   Dual optical zoom page 48.  ...
  • Page 44 Stereo Speakers Your device uses Dolby Atmos and stereo speakers to deliver quality sound while watching videos or listening to music. Sound quality and effects on page 157 Water and dust resistances This device is rated IP68 using the Ingress Protection rating system. See Maintaining water and dust resistance on page 199.
  • Page 45: Getting Started

    Getting started Front and back views Assemble your device Start using your device...
  • Page 46: Front And Back Views

    Front and back views   Proximity/Light Speaker sensor SIM/microSD card tray Iris recognition LED Front camera Heart rate sensor LED indicator Iris scanner Flash Dual camera Volume Fingerprint scanner Power Bixby Headset jack Speaker USB charger/ S Pen Accessory port Devices and software are constantly evolving —the illustrations you see here are for reference only.
  • Page 47: Assemble Your Device

    Assemble your device Learn about your mobile device hardware, assembly procedures, and how to get started using your new device. Devices and software are constantly evolving —the illustrations you see here are for reference only. Getting started...
  • Page 48: Install A Sim Card And Memory card

    A memory card can be installed at any time. Caution: Use only charging devices and batteries (if It is not necessary to install it prior to using the applicable) that are approved by Samsung. Samsung device. charging devices and batteries are designed for your device to maximize battery life.
  • Page 49  1. Insert the USB Type-C cable into the USB charger/Accessory port.  2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.  3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
  • Page 50: S Pen

    S Pen The S Pen is a stylus that assists you in performing various functions. For more information, see S Pen functions on page 32. Note: To maintain the water-resistant and dust-resistant features of your device, make sure that the S Pen slot and opening are both maintained free of dust and water, and the pen is securely inserted prior to any exposure to liquids.
  • Page 51 Remove the S Pen Replace the S Pen tip The S Pen stores inside your device for convenient You can replace the tip of the S Pen with the access. included kit.  1. Push the S Pen inward and release it.  1.
  • Page 52: Start Using Your Device

    Start using your device Use the Setup Wizard The first time you turn your device on, the Setup The instructions below explain how to turn your Wizard guides you through the basics of setting up device on or off. your device. To turn the device on: Follow the prompts to choose a default language,  ...
  • Page 53: Lock Or Unlock Your Device

    Lock or unlock your device Add a Google account ™ Use your device’s screen lock features to secure your Your new device uses your Google account to fully ™ device. By default, the device locks automatically utilize its Android features. when the screen times out.
  • Page 54: Add A Samsung Account

    Add a Samsung account Transfer data from your old device Create a Samsung account for access to Samsung content and apps on your device. ™ Use Smart Switch to transfer contacts, photos, and other content from your old device. You can also use  1.
  • Page 55  2. Follow the prompts and select the content to transfer. Old Device New Galaxy Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Note: The USB option must be set to Media device (MTP) on the other device.
  • Page 56: Set Up Your Voicemail

    Set up your voicemail You can access your voicemail from a Home screen.  1. From a Home screen, tap Phone.  2. Follow the tutorial to create a password, record a greeting, and record your name. For more information, see Voicemail on page 119.
  • Page 57: Navigation

    Navigation Touch and hold Swipe Drag and drop Pinch and spread Lightly tap items to Touch and hold a Lightly drag your Touch and hold an Pinch the screen to select or launch field to display a finger vertically or item, and then move zoom out, or spread them.
  • Page 58 Navigation Touch and hold Please note that a touchscreen responds best to a Touch and hold items to activate them. light touch from the pad of your finger or a   Touch and hold a field to display a pop-up menu capacitive stylus.
  • Page 59 Common options Drag Touch and hold an item, and then move it to a new The device uses basic command options to perform location. common actions.   Drag an app shortcut to add it to a Home screen. More options: Tap to view more menu options  ...
  • Page 60: Navigation Bar

    Navigation bar Touch sensitivity Increase the touch sensitivity of the screen for use The Navigation bar, at the bottom of the screen, with screen protectors. displays the navigation keys.  1. From Settings, tap Advanced features. Navigation keys  2. Tap Touch sensitivity to enable. Hide/Show Getting started...
  • Page 61 Full screen mode Navigation bar settings The navigation keys are hidden in full screen mode. You can configure the Navigation bar background color and button layout. To enter or exit full screen mode: From Settings, tap Display > Navigation bar  ...
  • Page 62: Home Screen

    Home screen Status bar Home screen indicator App shortcuts Recent apps Back Home Devices and software are constantly evolving —the illustrations you see here are for reference only. Getting started...
  • Page 63: Customize Your Home screen

    Customize your  • To change the order of screens, touch and hold a screen, and then drag it to a new Home  screen position.  Your device has multiple Home screens to hold app  • To add a screen, swipe to the end of the shortcuts and widgets.
  • Page 64 App shortcuts To move a shortcut from one Home screen to You can use app shortcuts to launch an app from any another: Home screen.  1. Touch and hold an app shortcut to release it.  1. From Apps, touch and hold an app shortcut to  2.
  • Page 65 Wallpapers Themes Change the look of the Home and Lock screens with Set the theme to be applied to your Home and Lock wallpaper. You can display a favorite picture or screens, wallpapers, and app icons. choose from preloaded wallpapers.  1.
  • Page 66 Icons Icon frames Apply custom icons to replace built-in app icons. You can show icons with shaded frames to make them stand out on the Home screen and Apps list  1. From a Home screen, pinch the screen. screen.  2. Tap Wallpapers > Icons to customize.  1.
  • Page 67 Widgets Home screen settings Widgets are simple application extensions that run Customize your Home and Apps screens. on a Home screen.  1. From a Home screen, pinch the screen. To add a widget to a Home screen:  2. Tap Home screen settings to customize:  1.
  • Page 68 Easy mode  • Add apps to Home screen: Automatically add newly downloaded apps to the Home screen. Switch between the default screen layout and a simpler layout. The Easy mode layout has larger text  • Quick-open notification panel: Enable this and icons, making for a more straightforward visual feature to open the Notification panel from experience.
  • Page 69: Status Bar

    Status bar   The Status bar provides device information on the right side and notification alerts on the left. Status icons Notification icons Battery full Missed call Battery low Call in progress Battery charging Call on hold Vibrate mode New email Mute mode New voicemail Network not available...
  • Page 70 Status bar display Configure display options for the Status bar. From Settings, tap Display > Status bar.     Tap Show recent notifications only to display only the three most recent notification icons on the Status bar.   Tap Show battery percentage to display the battery charge percentage next to the battery icon on the Status bar.
  • Page 71: Notification Panel

    Notification panel           Settings Quick View all settings Notification cards   Getting started...
  • Page 72 View the Notification panel You can also open or close the Notification panel by You can access the Notification panel from any swiping up or down on the fingerprint sensor. screen. To enable this feature:  1. Drag the Status bar down to display the  1.
  • Page 73 Quick settings The Notification panel also provides quick access to device functions, allowing you to quickly turn them on or off.  1. Drag the Status bar down to display the Notification panel.  2. Drag View all downward.  • Tap a setting to turn it on or off.  •...
  • Page 74: S Pen Functions

    Shutter Take picture   The S Pen remote feature is only supported by Samsung-approved S Pens with BLE. If the S Pen is too far from the device, or if there is interference, Media Play/Pause Skip the S Pen disconnects from the device.
  • Page 75 Configure remote functions The S Pen can also perform the following functions: Customize the remove functions of your S Pen.   Camera From Settings, tap Advanced features >     Take a group selfie S Pen > S Pen remote to view the following  ...
  • Page 76 Air view Direct pen input Hover the S Pen over the screen to preview content When entering text, you can open a Handwriting or view information about an item on the screen. The window that allows you to write with the S Pen. following Air view features are available: To use the Handwriting window:  ...
  • Page 77 S Pen. Choose Open Air off and then writing on the screen. Screen off command, Create note, or Do nothing. memos are saved in Samsung Notes.   Alarm: Set your device to sound an alarm and  ...
  • Page 78   Learn about S Pen features: Find out how to Samsung Notes app. use S Pen features. View all notes: Launch the Samsung Notes  •   About S Pen: View version information for the app and view a listing of the notes you have S Pen features.
  • Page 79 PENUP: Use the S Pen to draw, color, edit,  • View all notes and share live drawings. Launch the Samsung Notes app and view a listing of the notes you have created. Add shortcuts: Add more apps or functions  • to the Air command menu.
  • Page 80 Smart select  • Draw: Draw on the captured content. The Smart select feature provides a capture tool to  • Share: Choose a sharing method to share your collect content on a screen. You can then add it to content. your Gallery app or share it with your contacts.  •...
  • Page 81 Live message  • Eraser: Erase the writing or drawings on the screenshot. Tap the Eraser icon a second time Record an animated drawing or written message. for additional options, including Erase all. To launch the Live message tool:  • Undo: Reverse the last action.  1.
  • Page 82 Add shortcuts  3. Hover the S Pen over a word. You can customize the Air command menu by adding  • Tap Sound to hear the word pronounced in shortcuts to apps and functions. the source language. To use Add shortcuts:  4.
  • Page 83 Reset S Pen  1. From the Notification panel, tap S Pen remote to disable it. If the S Pen has connection problems, use the reset function to reset the connection.  2. Insert the new S Pen into the S Pen slot.  1.
  • Page 84: Edge Screen

    Edge screen  2. Tap On/Off to enable the feature. The following options are available: The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Checkbox: Enable or disable each panel.  •  • Edit (if available): Configure individual panels. Edge panels Search: Find panels that are either Edge panels can be used to access apps, tasks, and...
  • Page 85 Apps edge  – Move from any screen: Touch and hold the Edge panel handle to change its position You can add up to ten apps in two columns to the from any screen. Apps edge panel.  – Size: Drag the slider to adjust the size of  1.
  • Page 86 People edge  • To create a folder shortcut, drag an app from the left side of the screen on top of an app in People edge allows you to quickly communicate with the columns on the right. contacts in your My people list.  •...
  • Page 87 Edge lighting Edge lighting advanced settings Set the Edge screen to light up when you receive Customize the color, width, and transparency of the calls or notifications while the device is turned over. Edge lighting feature.  1. From Settings, tap Display > Edge screen >  1.
  • Page 88 Quick reply Manage Edge lighting notifications Choose which notifications will light up the Reject an incoming phone call with a text message Edge screen. by placing your finger on the heart rate sensor for two seconds. The call is rejected, and a preset  1.
  • Page 89 About Edge screen You can view the current software version and license information for the Edge screen feature. From Settings, tap Display > Edge screen >   About Edge screen. Getting started...
  • Page 90: Bixby

    QR code detection, landmark recognition, in to your favorite apps. For more information, visit or shopping. samsung.com/us/support/owners/app/Bixby. You can customize Bixby’s chat responses, quick Camera commands, and more from the Bixby Home page.
  • Page 91 Gallery app. image you find in the Internet app.  1. From Apps, tap  Gallery, and then tap a picture  1. From Apps, tap Samsung folder >  Internet. to view it.  2. Touch and hold an image until a pop-up menu is displayed.
  • Page 92: Always On Display

    Always On Display  • About Always On Display: View the current software version and license information. View missed calls and message alerts, check the time and date, and view other customized Some display settings can appear on both the information without unlocking your device. Lock screen and Always On Display (AOD).
  • Page 93: Flexible Security

    Use Intelligent scan to improve accuracy and security and face information. by combining iris and face recognition.   Samsung Pass: Access your online accounts To register a face for identity verification, see using Intelligent scan verification. Register a face on the next page.
  • Page 94   Remove face data: Delete existing faces. Register a face   Samsung Pass: Access your online accounts To use your face to unlock your device, you must set using face recognition. a pattern, PIN, or password.   Face unlock: Enable or disable face  1.
  • Page 95 Samsung Pass: Use your irises for identification when using supported apps. Register irises Register your irises for identity verification.   Samsung Pay: Use your irises to make payments quickly and securely.  1. From Settings, tap Biometrics and security > Iris scanner.
  • Page 96   Screen-on iris recognition: Unlock your device with your irises as soon as the screen turns on.   Tips for using iris recognition: View a tutorial on how to use the iris scanner. Getting started...
  • Page 97 Settings, tap Biometrics and security >   your fingerprint to verify your identity when logging Fingerprint scanner for the following options: in to your Samsung account.   To rename a fingerprint, tap the fingerprint, Register a fingerprint enter a new name, and then tap Rename.
  • Page 98 Fingerprint scanner.   Samsung Pass: Use your fingerprint for identification when using supported apps.   Samsung Pay: Use your fingerprints to make payments quickly and securely.   Fingerprint unlock: Use your fingerprint for identification when unlocking your device. Getting started...
  • Page 99: Multi Window

    Multi window   Multitask by using two apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows.  1. From any screen, touch and hold Recent apps.
  • Page 100 Window controls Multi window settings The Window controls modify the way app windows Additional features are available for Multi window. are displayed in split screen view. From Settings, tap Advanced features >     Tap the middle of the window border for the Multi window, and then tap On/Off to enable following options: each of the following options:...
  • Page 101: Enter Text

      enter text. Live message: Record an animated   drawing or written message.   Tap a field to display the Samsung keyboard. One-handed keyboard: Change the   Show predictive text to view suggested   keyboard layout for use with one hand.
  • Page 102 Configure the Samsung keyboard   Reset to default settings: Return keyboard to Set customized options for the Samsung keyboard. original settings and clear personalized data. From the Samsung keyboard, tap Settings for   About Samsung keyboard: View version and  ...
  • Page 103 Configure Samsung voice input Set customized options for Samsung voice input.  1. From the Samsung keyboard, tap Voice input.  2. Tap Settings for options.  • Keyboard language: Choose the language for the keyboard.  • Voice input language: Select the language for Samsung voice input.
  • Page 104: Emergency Mode

    Emergency mode Emergency mode features While in Emergency mode, only the following apps Use Emergency mode to access helpful emergency and features are available on the Home screen: features and conserve your device’s power during an emergency situation.   Flashlight: Use the device’s flash as a steady source of light.
  • Page 105 Turn off Emergency mode   Estimated usage time remaining: Display estimated standby time that can be reached When emergency mode is turned off, the device based on current battery charge and usage. returns to standard mode.   Emergency call: Dial the emergency telephone  1.
  • Page 106: Apps

    Apps Using apps Samsung apps Google apps...
  • Page 107: Using Apps

    Using apps Add an apps shortcut In addition to swiping to access apps, you can add an The Apps list displays all preloaded and downloaded Apps button to the Home screen. apps. You can uninstall, disable, or hide apps from view.  1.
  • Page 108: Search For Apps

    Apps that are disabled are turned off   To customize the Finder search settings, tap and hidden from view. More options > Settings. Galaxy Essentials View and download Samsung apps that are optimized for use with Galaxy devices. From Apps, tap More options >   Galaxy Essentials.
  • Page 109: Sort Apps

    Sort apps Create and use folders App shortcuts can be listed alphabetically or in your Create a folder to organize App shortcuts on an own custom order. Apps list screen.  1. From Apps, touch and hold an app shortcut, and From Apps, tap More options >...
  • Page 110: App Settings

    App settings Copy a folder to a Home screen Create a folder and copy it to a Home screen. Manage your downloaded and preloaded apps.  1. From Apps, touch and hold a folder to open the  1. From Settings, tap Apps. options menu.
  • Page 111  • Special access: Select which apps can have  • Notifications: Configure notifications from special access permissions to features on your the app. device.  • Permissions: View permissions granted to the  • Reset app preferences: Reset options that app for access to your device’s information. have been changed.
  • Page 112: Samsung Apps

    Samsung apps View calculator history View and clear your calculator history. Samsung apps The following apps come pre-installed From Apps, tap Calculator > History.   or downloaded over-the-air to your device.   To return to the calculator, tap Keypad. Calculator  ...
  • Page 113 Scientific calculator The Calculator app also provides advanced arithmetic functions. From Apps, tap Calculator, and turn the device   to landscape view. If Auto rotate is not enabled, tap Rotate   screen. Apps...
  • Page 114: Calendar

    Calendar Calendar view Manage your events and tasks. There are several ways the calendar can be viewed.  1. From Apps, tap Calendar > View, and then tap Add calendars an option. Add existing calendars to the Calendar app. Go to today’s date  1.
  • Page 115 Create an event Create a task Use your Calendar to create events. Use your Calendar to create tasks. Tasks are items you add to the calendar to be accomplished on a  1. From Apps, tap Calendar > Add to add an certain day.
  • Page 116 Delete a task Calendar settings Delete tasks from your Calendar. Use Calendar settings to customize your calendar.  1. From Apps, tap Calendar, and tap a day on  1. From Apps, tap Calendar >  More options > the calendar to view the tasks for the day, or tap Settings.
  • Page 117: Camera And Video

    Camera and video Shooting modes Bixby Vision Switch cameras Record video Gallery Take a picture Devices and software are constantly evolving —the illustrations you see here are for reference only. Apps...
  • Page 118 Take pictures Record videos Take pictures with your device’s front or rear camera. Record high-quality videos using your device.  1. From Apps, tap Camera.  1. From Apps, tap Camera and aim the camera at your subject.  2. Use the display screen as a viewfinder.  2.
  • Page 119 Configure shooting mode   Live focus: Take artistic pictures by adjusting Allow the camera to determine the ideal mode for the depth of field. your pictures or choose from several shooting   Auto: Allow the camera to determine the ideal modes.
  • Page 120 Camera settings Front camera Use the icons on the main camera screen and the   Selfie focus: Enhance the focus of a selfie by settings menu to configure your camera’s settings. adding blur to the background. From Apps, tap Camera > Settings.
  • Page 121   Tracking AF: Focus on and track a subject   HDR (rich tone): Enables the light sensitivity selected on the preview screen. and color depth features of the device to produce a brighter and richer picture.   Super slow-mo: Record videos at a high frame rate for viewing in slow motion.
  • Page 122   Motion photo: Create a short video by taking   Voice control: Take pictures using key words. pictures.   Floating Camera button: Add an extra camera   Video stabilization: Activate anti-shake to button that you can move anywhere on the keep the focus steady when the camera is screen in Auto and Selfie modes.
  • Page 123: Clock

    Clock  • Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing. The Clock app offers features for keeping track of time and setting alarms.  • Alarm sound: Choose a sound to play for the alarm, and drag the slider to set the volume of From Apps, tap Clock, and tap a tab to use a  ...
  • Page 124 World clock Delete an alarm You can delete an alarm that you created. The World clock lets you keep track of the current time in multiple cities around the globe.  1. From Apps, tap Clock, and find the alarm in  1.
  • Page 125 Stopwatch Time zone converter Set a time in a city on your World clock list to see The Stopwatch lets you time events down to a what the local times would be in the other listed hundredth of a second. cities.
  • Page 126 Timer The Timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.  1. From Apps, tap Clock > Timer.  2. Use the keypad and tap Hours, Minutes, and Seconds to set the length of the Timer.  3. Tap Start to begin the Timer.  •...
  • Page 127: Contacts

    Contacts  • Enter a name and other contact information. Store and manage your contacts. You can  – Tap Add field to enter additional synchronize with personal accounts added to your entries. device. For more information, see Add an account  – Tap Remove field to remove an entry.
  • Page 128 Edit a contact Share a contact When editing a contact, you can tap a field and Share a contact by using various sharing methods. change or delete information, or you can add more  1. From Apps, tap Contacts, and then tap a fields to the contact’s list of information.
  • Page 129 Import contacts Link or unlink contacts Your device can import contacts from an installed Consolidate contact information from multiple memory card (not included). sources into one contact by linking entries into a single contact.  1. From Apps, tap Contacts >  More options >  1.
  • Page 130 Favorites Delete contacts When you mark contacts as favorites, they are easily Delete a single contact or multiple contacts. accessible from other apps.  1. From Apps, tap Contacts, and then touch and  1. From Apps, tap Contacts, and then tap a hold a contact to select it.
  • Page 131 Groups Add or remove group contacts You can use groups to organize your contacts. Add more contacts to a group, or remove contacts. From Apps, tap Contacts > Groups, and then   Create a group tap a group. Create your own contact groups.  ...
  • Page 132 Send an email to a group Delete a group Send an email to members of a group. Delete a group you have created.  1. From Apps, tap Contacts > Groups, and then  1. From Apps, tap Contacts > Groups, and then tap a group.
  • Page 133 Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. From Apps, tap Settings > Advanced features >   Direct share, and tap On/Off to enable. Apps...
  • Page 134: Email

    Email  • If adding a recipient from your Contacts, tap the contact to place a checkmark, and then View and manage all of your email accounts in one tap Done. The contact is displayed in the app. To add an email account, see Add an email recipients field.
  • Page 135 Manage the inbox View multiple email accounts There are several tools available from the Inbox You can view email you receive for multiple accounts, screen. or you can view email accounts individually. From Apps, tap Email.  1. From Apps, tap Email.
  • Page 136 Remove email accounts Email accounts can be removed from your device.  1. From Apps, tap Email.  2. Tap  Mailbox > Settings.  3. Tap the account you want to remove.  4. Tap Remove, and confirm when prompted. Email settings Modify settings associated with using the Email app.  1.
  • Page 137: Galaxy Apps

    Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Apps. From Apps, tap Samsung folder > Galaxy Apps.   Apps...
  • Page 138: Gallery

      Shared: Sign in to your Samsung account to share  – Details: View and edit information about pictures and videos with your friends and family the picture, including the date created, through Samsung Social.
  • Page 139 Edit pictures  – Set as Always On Display image: Set the picture as the background image for the Edit pictures stored on your device. Always On Display.  1. From Apps, tap Gallery > Pictures.  – Show date and location tags: See date and  2.
  • Page 140 Play video Video enhancer Play videos stored on your device. Enhance the playback quality of your videos in any video app.  1. From Apps, tap Gallery > Pictures.  1. From Settings, tap Advanced features >  2. Tap a video to view it. Swipe left or right to view Video enhancer.
  • Page 141 Edit video Share pictures and videos Edit videos stored on your device. Share pictures and videos from the Gallery app.  1. From Apps, tap Gallery > Pictures.  1. From Apps, tap Gallery > Pictures.  2. Tap a video to view it.  2.
  • Page 142 Delete pictures and videos Screenshot options Delete pictures and videos stored on your device.  1. From Settings, tap Advanced features.  1. From Apps, tap Gallery.  2. Tap On/Off to enable each of the following:  2. Tap  More options > Edit.  •...
  • Page 143: Internet

    For more information, visit samsung.com/us/ support/owners/app/samsung-internet. Quick menu  1. From Apps, tap Samsung folder > Internet. Access common features of your browser.  2. Tap the address field, enter the web address, and Quick menu for the following options:  ...
  • Page 144 Open a Bookmark Use tabs to view multiple web pages at the same Quickly launch a web page from the Bookmarks time. page.  1. From Apps, tap Samsung folder > Internet.  1. From Apps, tap Samsung folder > Internet.  2. Tap Tabs >...
  • Page 145 View a web page that has been saved. Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces  1. From Apps, tap Samsung folder > Internet. (such as cookies) on your device. Secret tabs are a  2.
  • Page 146 To turn off Secret mode:  1. From Apps, tap Samsung folder > Internet.  2. Tap Tabs > Turn off secret mode. Internet settings Modify settings associated with using the Internet app.  1. From Apps, tap Samsung folder > Internet.  2. Tap  More options > Settings.
  • Page 147: Messages

    Messages Send SOS messages Send a message with your location to designated Learn how to send and receive text messages (SMS) contacts when you are in an emergency situation. and multimedia messages (MMS).  1. From Settings, tap Advanced features > Send  1.
  • Page 148 View Messages Message search Search through your messages by using the search From Apps, tap Messages, and then tap a   feature. message to view it.  1. From Apps, tap Messages > Search.   To play an audio or video attachment, tap  2.
  • Page 149: My Files

    View and manage files stored on your device, following groups: including images, videos, music, and sound clips.   Recent files: View recently accessed files.  1. From Apps, tap Samsung folder > My Files.   – This option displays if one or more files have  2.
  • Page 150 My Files options Use My Files options to search, edit, clear file history, and more. From Apps, tap Samsung folder > My Files.   The following options are available: Search: Search for a file or folder.   More options:    – Get more space: View storage information for your device.
  • Page 151: Penup

    Share photos, comment on other creations, or just browse through the pages for something to add to your personal collection. This community brings together anyone that uses the S Pen to draw, sketch, scribble or paint. From Apps, tap Samsung folder > PENUP.   Apps...
  • Page 152: Phone

    Phone   More options Voicemail Messages Hide the keyboard Call Devices and software are constantly evolving —the illustrations you see here are for reference only. Apps...
  • Page 153 Make a call Make a call from Recents Make a call from a Home screen. All incoming, outgoing, and missed calls are recorded in the Call log.  1. From Apps, tap Phone.  1. From Apps, tap Phone.  2. Enter a number on the keypad and tap Call.
  • Page 154 Direct calls Decline a call Call the contact whose call log, message, or contact You can choose to decline an incoming call. If you details are currently on the screen by bringing the are using an app, a pop-up screen is displayed for device close to your ear.
  • Page 155 Actions while on a call Decline with a message You can choose to decline an incoming call with a You can adjust call volume, switch to a headset or text message response. speaker, and even multitask while on a call.  ...
  • Page 156 Switch to headset or speaker Multitask Listen to the call using the speaker or through a If you exit the call screen to use another app, your ® Bluetooth headset (not included). active call is indicated in the Status bar. Speaker to hear the caller using the To return to the call screen:  ...
  • Page 157 Call log Save a contact from a recent call The numbers of the calls you have dialed, received, or Use recent call information to create a contact or missed are stored in the Call log. update your Contacts list.  1. From a Home screen, tap Phone.
  • Page 158 Block a number Delete call records To delete Call log entries: By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and  1. From a Home screen, tap Phone. messages are not received.  2.
  • Page 159 Speed dial Make a call with Speed dial You can assign a shortcut number to a contact for You can make a call using Speed dial. speed dialing their default number.  1. From a Home screen, tap Phone.  1. From a Home screen, tap Phone.
  • Page 160 Emergency calls  1. Drag Phone upward to open the call screen. You can dial the emergency telephone number in  2. Tap Emergency call to display the Emergency your region regardless of the phone’s cellular service dialer. status. If your phone is not activated, you can only  3.
  • Page 161 Voicemail Phone settings Use your phone’s voicemail feature. These settings allow you to modify settings associated with the Phone app. For information on setting up voicemail, see Set up your voicemail on page 14.  1. From a Home screen, tap Phone >  More options >...
  • Page 162: Samsung Gear

    Samsung Gear Connect your device to your Samsung Gear using this application. For more information, visit samsung.com/ us/support/owners/app/samsung-gear. From Apps, tap Samsung folder > Samsung   Gear. Apps...
  • Page 163: Samsung Health

    Health, and read and accept the terms and Caution: The information gathered from this device, conditions. Samsung Health, or related software is not intended  2. Set up your health profile and goals. for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
  • Page 164 Before you start exercising   Shortness of breath with mild exertion or at rest, Although the Samsung Health application is a great or when lying down or going to bed; companion to your exercise routine, it is always best  ...
  • Page 165: Samsung Notes

    Samsung Notes More options > Turn on/off S Pen only:   Choose to draw only with the S Pen or also Use Samsung Notes to write and save notes. For with your finger and compatible styluses. more information, visit samsung.com/us/support/ owners/app/samsung-notes.
  • Page 166 Edit notes Notes options Make edits to notes you create. You can edit, share, or manage notes.  1. From Apps, tap Samsung folder > Samsung  1. From Apps, tap Samsung folder > Samsung Notes. Notes.  2. Tap a note to view it.
  • Page 167: Samsung Pay

    It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is Note: Make sure the NFC feature is enabled on your required.
  • Page 168 Simple Pay Use gift cards with Samsung Pay Use Simply Pay to access Samsung Pay from the Purchase, send, and redeem gift cards from an Lock Screen, Home screen, or Always On Display. expanding selection of your favorite retailers. To view the list of supported banks and gift card  1.
  • Page 169: Samsung

    Samsung+ Plus help The plus icon is at the bottom of every screen to Samsung+ allows you to access live customer provide you quick access to the help you need. support, view device diagnostics, and learn about your registered Samsung devices. For support, visit  1.
  • Page 170 Quick tabs The app will open to your Home page. Swipe left and right across the tabs to view Help topics.   Home: Register your Samsung devices and view customized cards.   Learn: View Articles about your device to help you get the most out of it.
  • Page 171: Smartthings

    Check the status of your devices by looking at the dashboard. Note: Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support.  1. From Apps, tap Samsung folder >...
  • Page 172: Secure Folder

    Add apps to the secure folder to add an extra level Secure folder is a private encrypted space on the of security. device that can store your private data, files, and apps.  1. From Apps, tap Samsung folder > Secure Folder.  1. From Apps, tap Samsung folder > Secure Folder.
  • Page 173 Add files to the secure folder to add an extra level of For added security, you can change the app image security. and name for Secure folder.  1. From Apps, tap Samsung folder > Secure  1. From Apps, tap Samsung folder > Secure Folder.
  • Page 174: Google Apps

    Google apps Enjoy these apps from Google. Certain apps require a Make one-to-one video calls. Google Account. Visit google.com to learn more. Visit support.google.com/duo to learn more. Chrome Gmail ™ Browse the Internet with Chrome Send and receive email with Google’s web- bring your open tabs, bookmarks, and based email service.
  • Page 175: Maps

    Maps Play Movies & TV Get directions and other location-based Watch movies and TV shows purchased information. You must enable location from Google Play. You can also view videos services to use Google Maps. For more saved on your device. information, see Location on page 147.
  • Page 176: Youtube

    YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. Apps...
  • Page 177: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...
  • Page 178: Access Settings

    Access Settings Search for Settings If you are not sure exactly where to find a certain There are a couple of ways to access your device setting, you can use the Search feature. settings.  1. From Settings, tap Search.   From a Home screen, swipe up to access Apps, and then tap Settings.
  • Page 179: Connections

    Connections Manually connect to a Wi-Fi network Connect your device to a Wi-Fi network that is Manage connections between your device and a hidden. variety of networks and other devices.  1. From Settings, tap Connections > Wi-Fi, and Wi-Fi then tap On/Off to turn on Wi-Fi. Connect your device to a Wi-Fi network.
  • Page 180 Wi-Fi preferences  • Network notification: Receive notifications Customize advanced Wi-Fi services. when open networks in range are detected.  1. From Settings, tap Connections > Wi-Fi, and  • Manage networks: View your saved Wi-Fi networks. then tap On/Off to turn on Wi-Fi.  •...
  • Page 181 Share files with Wi-Fi Direct  • MAC address: View your device’s MAC address, which is required when connecting to some Share files with another device using Wi-Fi Direct. secured networks (not configurable).  1. From an app, tap Share.  • IP address: View your device’s IP address –...
  • Page 182: Bluetooth

    Bluetooth Disconnect from Wi-Fi Direct Disconnect your device from a Wi-Fi Direct device. Bluetooth allows you to pair your device to another Bluetooth-enabled device. Once a pairing is created,  1. From Settings, tap Connections > Wi-Fi > the devices continue to recognize their partnership Wi-Fi Direct.
  • Page 183 Rename a paired device Share files with Bluetooth Rename a paired device to make it easier to Use Bluetooth to transfer information to a paired recognize. device.  1. From Settings, tap Connections > Bluetooth,  1. From an app, tap Share. and then tap On/Off to turn on Bluetooth.
  • Page 184: Phone Visibility

    Data usage Unpair from a Bluetooth device When you unpair from a Bluetooth device, the two View your current mobile and Wi-Fi data usage. devices no longer recognize each other. To connect From Settings, tap Connections > Data usage.   again, you have to pair the devices.
  • Page 185: Airplane Mode

    Airplane mode Android Beam Share content to another NFC-capable device by Airplane mode disconnects your device from all touching the backs of the devices. networks and turns off connectivity features.  1. From Settings, tap Connections > NFC and  1. From Settings, tap Connections >...
  • Page 186: Mobile Hotspot

    Mobile hotspot Tap and pay Use an NFC payment application to make payments Activate Mobile hotspot to allow other devices to use by touching your device to a compatible credit card your device’s Internet connection. reader.  1. From Settings, tap Mobile hotspot and  1.
  • Page 187 Change the mobile hotspot Allowed devices list password Control which devices can connect to your Mobile hotspot. Change your Mobile Hotspot password.  1. From Settings, tap Mobile hotspot and  1. From Settings, tap Mobile hotspot and tethering > Mobile hotspot. tethering >...
  • Page 188 Configure mobile hotspot settings Wi-Fi sharing Manage your security and connecting settings. Share your device’s Wi-Fi network with other devices, without having to enter the Wi-Fi password.  1. From Settings, tap Mobile hotspot and  1. From Settings, tap Mobile hotspot and tethering >...
  • Page 189: Tethering

    Tethering Location You can use tethering to share your device’s Internet Some apps may require one or more location connection with a computer. services be turned on for full functionality.  1. From Settings, tap Mobile hotspot and  1. From Settings, tap Connections > Location. tethering.
  • Page 190 Location services  • Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically Location services store and use your device’s most through Bluetooth, even when Bluetooth is recent location data. Google apps can use this data turned off. to improve your search results based on places that you have visited.
  • Page 191: Nearby Device Scanning

    Nearby device scanning Connect to a printer Scan for nearby devices to connect to and set them Connect your device to a printer on the same Wi-Fi up easily. You receive a notification when there are network. available devices to connect to.  1.
  • Page 192: Mirrorlink

    MirrorLink Virtual Private Networks Mirror your device’s display on your car’s Set up and manage your Virtual Private Networks entertainment and information screen using a (VPNs). You must set a secured screen lock before USB connection. setting up a VPN. For more information, see Set a secure screen lock on page 175.
  • Page 193 Manage a VPN Connect to a  VPN Use the VPN settings menu to edit or delete a VPN Once you have set up a VPN connection, connecting connection. to and disconnecting from a VPN is easy.  1. Tap Settings > Connections > More connection  1.
  • Page 194: Ethernet

    Ethernet Sounds and vibration Connect to a network using an Ethernet connection. Configure the sounds and vibrations used to indicate notifications, screen touches, and other interactions. From Settings, tap Connections > More   connection settings > Ethernet, and follow the Sound mode prompts.
  • Page 195: Vibrations

    Vibrations Easy mute Mute sounds and videos by covering the screen or Configure your device’s vibrations. turning over the device.  1. From Settings, tap Sounds and vibration. From Settings, tap Advanced features > Easy    2. Tap options to customize: mute, and tap On/Off to enable.  •...
  • Page 196: Volume

    Volume Media volume limiter Limit the maximum output of the device’s volume Set the volume level for call ringtones, notifications, while using headphones or Bluetooth speakers and other audio. (not included). From Settings, tap Sounds and vibration >    1. From Settings, tap Sounds and vibration >...
  • Page 197: Ringtone

    Ringtone Do not disturb Choose from preset ringtones or add your own. Set your device to mute all or some notifications and sounds during specific time periods.  1. From Settings, tap Sounds and vibration > From Settings, tap Sounds and vibration >  ...
  • Page 198: System Sounds

    Keyboard sound: Play a sound when the Samsung keyboard is tapped.   Charging sound: Play a sound when a charger is connected.   Keyboard vibration: Enable vibrations when the Samsung keyboard is tapped.   Vibration feedback: Enable vibration when the navigation keys are tapped. Settings...
  • Page 199: Sound Quality And Effects

    Sound quality and effects   Concert hall: Simulate the reverb of a concert hall. Choose from advanced sound options to customize your audio experience.   Adapt Sound: Customize your sound settings. From Settings, tap Sounds and vibration >   Separate app sound Sound quality and effects.
  • Page 200: Notifications

    Notifications Smart alert Set the device to vibrate when you pick it up to Select which apps you want to receive alerts from. notify you about missed calls and messages. Alerts include notifications, sounds, and vibrations. From Settings, tap Advanced features >  ...
  • Page 201: Display

    Display Screen brightness Adjust the screen brightness to suit your Configure your display’s brightness, screen timeout surroundings or personal preference. You may also delay, and other settings. want to adjust screen brightness to conserve battery Screen off settings power.  1. From Settings, tap Display.
  • Page 202: Blue Light Filter

    Blue light filter Font and screen zoom Use the Blue light filter at night to help you sleep You can set the screen zoom level and the font size better. You can set a schedule to automatically turn and style. this feature on and off.
  • Page 203: Screen Quality

    Screen quality LED indicator Customize the screen mode to match your viewing Light up the LED indicator when charging, voice preferences. recording, or receiving notifications. From Settings, tap Display to configure an From Settings, tap Display > LED indicator to  ...
  • Page 204: One-handed Mode

    One-handed mode Device maintenance Change the screen layout to accommodate operating View the status of your device’s battery, storage, and your device with one hand. memory. You can also automatically optimize your device’s system resources.  1. From Settings, tap Advanced features > One-handed mode.
  • Page 205: Battery

    Battery Performance mode View how battery power is used for device activities. Optimize your device’s performance features to best fit your usage. From Settings, tap Device maintenance >   From Settings, tap Device maintenance >   Battery for options: Performance mode.  ...
  • Page 206: Storage

    Storage Mount a memory card When you install an optional memory card, it is View the device memory and usage. Mount, unmount, automatically mounted (connected to the device) and or format an optional memory card (not included). prepared for use. However, should you unmount the From Settings, tap Device maintenance >...
  • Page 207 Remove a memory card Format a memory card Warning: To prevent damage to information stored Warning: When formatting an SD card, you should on the memory card, unmount the card before back up your music and photo files that are stored removing it from the device.
  • Page 208: Memory

    Memory Language and input Check the amount of available memory. You can Configure your device’s language and input settings. close background apps and reduce the amount of Change the device language memory you are using to speed up your device. You can add languages to your list and organize  1.
  • Page 209 Default keyboard Google Voice typing You can select a default keyboard for your device’s Speak rather than type your text entries using menus and keyboards. Additional keyboards can be Google Voice typing. downloaded from the Google Play store.  1. From Settings, tap General management >  1.
  • Page 210 Physical keyboards  • Offline speech recognition: Download and install speech recognition engines, allowing Customize options when you have a physical you to use voice input while not connected to keyboard connected to your device (sold separately). the network.  1. From Settings, tap General management >...
  • Page 211 Language and input > Text-to-speech for options:  2. Tap Show keyboard button to enable this feature.   Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Autofill service Settings for options. Save time entering information using autofill   Use system language: Select a language to services.
  • Page 212: Date And Time

    Date and time Pointer speed Configure pointer speed for an optional mouse or By default, your device receives date and time trackpad (not included). information from the wireless network. Outside of network coverage, you can set the date and time  1.
  • Page 213: Report Diagnostic Information

     1. From Settings, tap General management > You can reset your device to its factory default Report diagnostic info to Samsung. settings, which resets everything except the security, language, and account settings. Personal data is not  2. Read and accept the consent information to affected.
  • Page 214: Factory Data Reset

    Factory data reset Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth You can reset your device to factory defaults, erasing settings with Reset network settings. all data from your device.  1. From Settings, tap General management > This action permanently erases ALL data from the Reset >...
  • Page 215 Reset > Factory data reset. Caution: Before shipping your device back to  2. Tap Reset and follow the prompts to perform the Samsung or taking it to your nearest Samsung- reset. authorized service center, you should remove your Google Account before resetting the device back to  3.
  • Page 216: Auto Restart

    Auto restart Enable factory reset protection Adding a Google Account to your device Optimize your device by restarting it automatically at automatically activates the FRP security feature. set times. Any unsaved data will be lost when the device restarts. Disable factory reset protection  1.
  • Page 217: Lock Screen And Security

    Lock screen and  2. Tap On/Off to enable showing notifications on the lock screen. The following options are security available: Secure your device and protect your data with Lock  • Hide content: Enable to hide the content of screen and security settings. notifications.
  • Page 218: Biometrics

    Clock and information   Secure lock settings: Customize your secure lock settings. A secure screen lock is required Configure features for the Lock screen. for this feature. From Settings, tap Lock screen for options:   Biometrics   Clock style: Set the type and color of the clock on the Lock screen and Always On Display The following biometric lock types are available: screen.
  • Page 219: Google Play Protect

    Security update   Notifications: Select which notifications to display on the Lock screen and Always On Check the date of the last security software update. Display screen. From Settings, tap Biometrics and security >     App shortcuts: Select which apps to open from Security update to see if the latest security the Lock screen.
  • Page 220: Samsung Pass

    For more information, visit security. You must sign in to your Samsung account samsung.com/us/support/owners/app/samsung-pass. in order to use Secure Folder. You must also set a You must sign in to your Samsung account to use secure lock for your device. Samsung Pass. From Settings, tap Biometrics and security >...
  • Page 221: App Permission Monitor

    App permission monitor Secure startup Get notified when permissions you select are being Protect your device by requiring a numeric PIN, used by apps running in the background. pattern, or password to be entered before it starts up. You must have a secured screen lock for this  1.
  • Page 222: View Passwords

     – Automatic updates can also be limited to only when your device is connected to a Wi-Fi network.   Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis. Settings...
  • Page 223: Device Administration

    Device administration Credential storage Manage your device administrators and application Manage your security certificates. You can disable or installation privileges. remove certificates.  1. From Settings, tap Biometrics and security > From Settings, tap Biometrics and security >   Other security settings > Device admin apps. Other security settings for the following options:  2.
  • Page 224: Advanced Security Settings

    Advanced security   Notification access: View the applications that can access notifications you receive on your settings device. Use these options to configure advanced security   Do not disturb permission: View which apps settings. have permission to change the Do not disturb From Settings, tap Biometrics and security >...
  • Page 225: Accounts

    Add an account You can add and manage all your email, social Set up and manage accounts, including your Google networking, and picture and video sharing accounts. Account, Samsung account, email, and social networking accounts.  1. From Settings, tap Cloud and accounts >...
  • Page 226 Account settings Remove an account Each account has its own set of settings. In addition, You can remove accounts from your device. you can configure common settings for all accounts  1. From Settings, tap Cloud and accounts > of the same type. Accounts >...
  • Page 227: Backup And Restore

    From Settings, tap Cloud and accounts >   Samsung account Backup and restore for options: Enable backup of your information to your Samsung   Back up my data: Enable back up of account. application data, Wi-Fi passwords, and other From Settings, tap Cloud and accounts >...
  • Page 228: Google Settings

    Google settings External storage transfer Back up your data to an SD card or USB storage Configure your device’s Google settings. Available device, or restore backup data using Smart Switch. options depend on your Google account. For more information, see Transfer data from your old From Settings, tap Google, and select an  ...
  • Page 229: Accessibility

    From Settings, tap Accessibility > Vision and   tap an option: For more information about Accessibility for Samsung products, please contact us at   Voice Assistant: Give spoken feedback to accessibility@sea.samsung.com. assist blind and low-vision users.   Voice Assistant help: View help on using Voice Assistant.
  • Page 230 High contrast keyboard: Adjust the size of the   Color adjustment: Adjust the color of the Samsung keyboard and change its colors to screen if you are color blind or have difficulty increase the contrast between the keys and reading the display because of the screen the background.
  • Page 231: Hearing

    Hearing   Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available. You can turn on Accessibility features to assist with audio aspects of the device.   Google subtitles (CC): Use Google subtitles with multimedia files when available. From Settings, tap Accessibility >...
  • Page 232: More Accessibility Settings

    More accessibility settings From Settings, tap Accessibility > Dexterity   and interaction and tap an option: Customize additional accessibility features for your device.   Universal switch: Control your device with your customized switches. From Settings, tap Accessibility     Assistant menu: Improve the device  ...
  • Page 233: Accessibility Services

    Other settings   Answering and ending calls: Select shortcuts for answering and ending calls. Configure features on your device that make it   Single tap mode: Dismiss or snooze alarms, easier to use. calendar events, and timer alerts, and answer Help or reject incoming calls with a single tap.
  • Page 234: Device Assistance App

    Device assistance app Dual messenger Device assistance apps help you by gathering Use two separate accounts for the same app. information from the screen currently shown.  1. From Settings, tap Advanced features >  1. From Settings, tap Advanced features > Dual messenger.
  • Page 235: About Phone

    About phone View information about your device, including current status, legal information, hardware and software versions, and more.  1. From Settings, tap About phone, and then view your phone number, model number, serial number, and IMEI information.   2. Tap additional items to view more information about your device.
  • Page 236: Getting Help

    Getting help Videos samsung.com/spsn Smart Simulator samsungsimulator.com Tips samsung.com/us/support/videos Samsung Care samsung.com/us/support Getting help...
  • Page 237: Legal

    1-800-SAMSUNG   Spanish: samsung.com/us/Legal/Phone-HSGuide-SP (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Tablet: Samsung, refer to the “Arbitration Agreement”   English: samsung.com/us/Legal/Tablet-HSGuide section of the Terms & Conditions, included with the Product.  ...
  • Page 238: Intellectual Property

      English: samsung.com/us/Legal/SamsungLegal- All Intellectual Property, as defined below, owned by EULA4 or which is otherwise the property of Samsung or its respective suppliers relating to the Product, including   Spanish: samsung.com/us/Legal/SamsungLegal- but not limited to, accessories, parts, or software...
  • Page 239: Open Source Software

    Some software components of this product, including that accompanies the Product, the purchaser takes but not limited to ‘PowerTOP’ and ‘e2fsprogs’, the product “as is”, and Samsung makes no express incorporate source code covered under GNU General or implied warranty of any kind whatsoever with...
  • Page 240: Modification Of Software

    Samsung Knox is Samsung’s security platform and is damages of any kind resulting from the purchase or a mark for a Samsung device tested for security with use of the Product or arising from the breach of the enterprise use in mind. Additional licensing fee may express warranty, including incidental, special or be required.
  • Page 241: Maintaining Water And Dust Resistance

    Maintaining water and Note: If any liquid is found to have entered your device components or an internally sealed system, dust resistance this condition will void your device warranty. CAUTION! To avoid electric shock and damage to Follow these tips carefully to prevent damage to the your device, do not charge device while it is wet or in device.
  • Page 242   Do not expose the device to salt water or ionized Warning! Liquid other than fresh water may enter water, or to water over 5.0 feet deep for more the device faster. Failure to rinse the device in fresh than 30 minutes. If your device is exposed to fresh water and dry it as instructed may cause the device water, dry it thoroughly with a clean, soft cloth.
  • Page 243: Restricting Children's Access To Your mobile Device

    ©2018 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Samsung Galaxy Note, Multi Window, S Pen, Samsung Gear, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners.
  • Page 244 Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy...

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