Whirlpool WFG775H0HV User Instructions page 16

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit producthelp.whirlpool.com.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem Possible Causes
Nothing will Power supply cord is unplugged.
operate
Energy Save is active,
and the display is blank.
Household fuse is blown or
a circuit breaker is tripped.
Main or regulator gas shut-off valve
is in the Off position.
The range is improperly
connected to the gas supply.
Surface
The control knob is not set correctly.
burners will not
Air in the gas lines.
operate
Clogged burner ports.
Surface burner
Clogged burner ports.
flames are
Burner caps positioned improperly.
uneven, yellow
and/or noisy
Range converted improperly.
Excessive Cookware and flame are not matched.
heat around
cookware on
cooktop
Cooktop Improper cookware.
cooking results
not what
Control knob set to incorrect heat level.
expected
Range is not level.
16
TROUBLESHOOTING
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Solutions
Plug into a grounded 3 prong outlet.
Press any keypad on the control to display the time of day. See the
"Electronic Oven Controls" section for more information.
Replace the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
See the Installation Instructions.
Contact a trained repair specialist or see the Installation Instructions.
Push in knob before turning to a setting.
If this is the first time the surface burners have been used, turn on any
one of the surface burner knobs to release air from the gas lines.
See the "Sealed Surface Burners" section.
See the "Sealed Surface Burners" section.
See the "Sealed Surface Burners" section.
If propane gas is being used, contact a service technician.
The cookware should be centered above the burner with the bottom
sitting level on the grate. The flame should be adjusted so that it does
not extend up the sides of the pan.
Ideal cookware should have a flat bottom, straight sides, and a well-
fitting lid, and the material should be of a medium-to-heavy thickness.
See the "Cooktop Use" section.
Level the range. See the Installation Instructions.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7