Rear Cleansing, Front Cleansing and Wand
Trouble
The wand
(or cleansing water)
does not come out
The wand extends
but the cleansing
water does not
come out /
The cleansing water
pressure is weak
The cleansing water
is cold
Stops in the middle
of use
Water comes out
unexpectedly from
the wand
Please check
● When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up fi rst.
● Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
➞ Stand up from the seat and then use again.
● If the water supply pressure drops signifi cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞Switch the breaker on the distribution board to OFF and wait about 10
seconds before inserting it again.
If the same symptom reappears. There may be a malfunction. Consult
with TOTO customer service (see contact information on the back cover).
● The seat switch will not turn on unless you sit on the seat properly.
➞Sit back on the toilet seat.
● Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
●
Are you pressing "Wand CLEAN" button on?
When you press "Wand CLEAN" button, "ewater+" comes out from the
vicinity of the wand to clean the wand.
➞To clean the wand with it extended, perform "Wand cleaning".
● Has a water failure occurred?
➞
Press "Stopping" button on the remote control and wait until water
service is restored.
● Is the shutoff valve closed?
● Is the water fi lter drain valve clogged with foreign matter?
➞Clean the filter.
● Is the water pressure set to a low level?
● Is the warm water temperature set to "OFF" or a low level?
● When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
● "Rear cleansing", "rear soft cleansing" , "front cleansing" and "wide front
cleansing" stop automatically after about 5 minutes of continuous use.
● Does the seat switch have diffi culty detecting?
➞ Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
● When you sit on the toilet seat, water comes out for several seconds while
water is warmed up.
● Has the CLEAN indicator lit up in a cycle?
"Auto wand CLEAN" starts and the wand is cleaned.
Ref.
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