Troubleshooting (Faq) - Asus MB16ACE User Manual

3.3

Troubleshooting (FAQ)

Problem
Power LED is not ON
The power LED lights amber
and there is no screen image
Screen image is too light or
dark
Screen image bounces or a
wave pattern is present in the
image
Screen image has color
defects (white does not look
white)
ASUS USB Type-C Monitor MB16AC/MB16ACR/MB16ACM/MB16ACE
Possible Solution
• Press the button to check if the monitor is
in the ON mode.
• Check if the USB Type-C cable is
properly connected to the monitor and the
computer.
• Check if the monitor and the computer are in
the ON mode.
• Make sure the USB Type-C cable is properly
connected between the Portable USB Monitor
and the computer.
• Inspect the signal cable and make sure none
of the pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
• Adjust the Brightness settings via the button.
• Make sure the USB Type-C cable is properly
connected between the Portable USB Monitor
and the computer.
• Move electrical devices that may cause
electrical interference.
• Inspect the USB Type-C cable and make sure
that none of the pins are bent.
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