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Fault
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
Cause and troubleshooting
→ "Deactivating the childproof lock", Page 41
▶
- Finish in + is activated.
Check whether - Finish in + is activated.
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Reload
4.
The detergent drawer has not been pushed in as far
as it can go.
Push the detergent drawer in as far as it will go.
▶
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 48
If this indicator appears again, call our after-sales
3.
service.
→ "Customer Service", Page 69
Note: You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→ "Buttons", Page 23
is activated.
Continue the programme by selecting Spin or
▶
Drain and pressing Start/Reload
→ "Resuming the programme when the programme
status is Rinse Hold", Page 40
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 39
▶
Water level is too high.
Start the Drain programme.
▶
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 67
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Troubleshooting en
to start the programme.
.
59
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