Troubleshooting - Zokop YPO2-09C User Manual

Never repair or remove the air-conditioner yourself. Disqualified repair will void the warranty
card and may cause harm to the removal personnel and property. If you encounter any of the
problems listed in the table below or the recommended remedy does not work, contact the
professional service agency.
Problem/fault
indication
The air-conditioner
does not work
Bad cooling or heating
effects
Large noise
The compressor does
not work
The remote control
does not work
Display E1
Display E2
Display E3
Display E4
Full water indicator
illuminates

Troubleshooting

Cause
No power
Full water indicator illuminates?
Ambient temperature too low or too
high?
The room temperature is lower than
the set temperature in the cooling
mode.
The room temperature is lower than
the set temperature in the heating
mode.
There is direct sunlight
The doors and windows are open,
the room is crowded or there are
other heat sources in the cooling
mode
Filter mesh very dirty
Air inlet or air outlet clogged
Air-conditioner not put on a flat
surface
Initiation of overheat protection.
Too long a distance
The remote control does not point
toward the receiving head of the
remote control
The batteries have no electricity
Pipe temperature sensor failure
Room temperature sensor failure
No refrigerant or little refrigerant
Anti-freeze protection
The water in the baseplate of the unit
reaches the full water level
Remedy
Connect the unit to a live socket and
turn it on.
Drain the water stored in the unit.
It is recommended that this unit be
operated at 5-35℃.
Change the set temperature
Draw the curtain on.
Close the door and window and add
new air-conditioners
Clean or replace the filter mesh
Remove the obstruction
Put the air-conditioner in a flat and
firm place (may reduce noise)
Wait 3 minutes until the temperature
decreases and then turn on the unit
Bring the remote control close to the
air-conditioner and ensure that the
remote control points toward the
receiving head of the remote control.
Replace the batteries
Check the pipe temperature sensor
and related circuits
Check the room temperature sensor
and related circuits
Check the refrigerant leak location,
weld the leak location, create vacuum
and fill with refrigerant.
Restore the functions automatically
once defrozen.
Drain the water in the baseplate.
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