Troubleshooting - LG TSP500-A.AUS Owner's Manual

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TROUBLESHOOTING

TROUBLESHOOTING
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Problem
Is the product power cord
connected?
Is the power indicator light on?
Power is on but the screen
appears extremely dark.
The power indicator is blinking? y If the product is in power saving mode, move the mouse or press any
Does the 'Invalid Format'
message appear?
Does the 'No signal' message
appear?
'Unknown Product' message appears when the product is connected.
Problem
Did you install the driver?
'Key Lock On' message appears.
Problem
The 'Key Lock On' message
appears when pressing the
Menu button.
y See if the power cord is properly connected to the outlet.
y See if the power switch is turned on.
y May need service.
y Adjust brightness and contrast again.
key.
y Turn both devices off and then back on.
y The signal from the PC (video card) is out of the vertical or horizontal
frequency range of the product. Adjust the frequency range by
referring to the Specifications in this manual.
* Maximum resolution
RGB : 1920 x 1080 @ 60 Hz
HDMI/DVI : 1920 x 1080 @ 60 Hz
y The signal cable between PC and product is not connected. Check
the signal cable.
y Press the 'INPUT' menu in the remote Control to check the input
signal.
y See if the plug&play function is supported by referring to the video
card user manual.
y The Lock function prevents the OSD settings from being changed
inadvertently. To release the lock, go to Menu and Option and disable
the Key Lock option.
Resolution
Resolution
Resolution