LG WP402 Owner's Manual
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LG WP402 Owner's Manual

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OWNER'S MANUAL
LG Digital Signage
(Signage webOS Box)
Please read this manual carefully before operating your set and retain it
for future reference.
WP401
WP402
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG WP402

  • Page 1 OWNER’S MANUAL LG Digital Signage (Signage webOS Box) Please read this manual carefully before operating your set and retain it for future reference. WP401 WP402 www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    PREPARATION ......14 - Parts and Buttons ............15 - Installation .................17 - HDMI connections ............20 REMOTE CONTROL ....21 USING THE WP401/WP402 SET ..........23 - Connecting to a PC............23 - External Device Connection ........23 - Using the Input List ............23 TROUBLESHOOTING ....

  • Page 3: Safety Precaution

    WARNING: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.

  • Page 4: Precautions For The Ac Adapter And Power

    • Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorised service center for a replacement.
  • Page 5 • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.

  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged.

  • Page 7: Precautions For Installing The Product

    Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen.
  • Page 8 CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.

  • Page 9: Precautions For Cleaning The Product

    Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.

  • Page 10: Precautions For Using The Product

    Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. - It may cause electrical shock or damage the product. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision.
  • Page 11 • Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.

  • Page 12: Precautions For Using The Remote Control

    Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured.

  • Page 13: Precautions For Experiencing Image Retention

    Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time.

  • Page 14: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website http://partner.lge.com and download the latest software for your model. How to use the ferrite core Use the ferrite core to reduce the electromagnetic interference in the power cable. Wind the power cable on the ferrite core once.

  • Page 15: Parts And Buttons

    Parts and Buttons The image may be different according to the model. • : Turns the power on or off. • : Displays the current signal and mode. • : Moves left and right. • : Adjusts the up and down. •...
  • Page 16 Front Panel Rear Panel LED Indicator...

  • Page 17: Installation

    Installation Install the set using the screws supplied as accessories. 266.5 mm (10.4 inches) 139 mm (5.4 inches)
  • Page 18 Align the WP401/WP402 along the four screw holes on the rear of the set and attach it to the rear of the set using the four screws provided.
  • Page 19 Installation complete...

  • Page 20: Hdmi Connections

    HDMI connections Use an HDMI cable to connect to the WP401/WP402. HDMI IN...

  • Page 21: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the Signage webOS Box correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 22 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) After selecting the menu, select and adjust functions. (BACK) Returns to the previous level.

  • Page 23: Using The Wp401/Wp402 Set

    USING the WP401/WP402 SET Connecting to a PC The WP401/WP402 does not include the monitor. You can connect WP401/WP402 to a monitor to view the picture on it. Your WP401/WP402 set supports the feature. : A PC will have a built-in driver for WP401/WP402, no extra software is needed.

  • Page 24: Troubleshooting

    TROUBLESHOOTING » Each model may have different points to check. » For information on your PC settings, refer to the Windows Help. Issues Related to Use • The power won’t turn on. - Check if the power cord is correctly plugged into the power outlet. - Try turning the power on after disconnecting the AC adapter and cleaning the contacting port.
  • Page 25 Issues Related to Screen (Color) • Screen has poor color resolution (16 colors). - Use PC settings to set the color to 24 bits (True Color) or above. • Screen color is unstable or mono-colored. - Check the connection status of the signal cable. Or, re-insert the PC graphics card. •...
  • Page 26 Image sticking • After-image appears when the product is turned off. - If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. - When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.

  • Page 27: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). Video signal Maximum resolution 3840 x 2160 @ 60 Hz - This may not be supported on some OS or graphics card types.
  • Page 28 Wireless module (LGSBWAC72) Specifications Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 14.5 5725 to 5850 14.5 • As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
  • Page 29 HDMI/ DisplayPort (PC) Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 67.5 3840 x 2160 HDMI/ DisplayPort (DTV) Support Mode...

  • Page 30: Licenses

    DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks ® by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
  • Page 31 Supplier’s Declaration of Conformity Trade Name Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue, North Building, The model and serial number of the product are Englewood Cliffs, NJ 07632 located on the back and on one side of the product.
  • Page 32 USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 4.0 www.lg.com...
  • Page 33 [System Information] [Player] [Set ID] [Scheduler] [Time Setting] [Editor] [Power] - Group Manager 2.0 ............51 [Network] - ScreenShare ..............54 - LG Presenter..............55 [Safety Mode] Connect [Advanced Setting] - Display .................27 Screen Share [Picture Mode] Handover [Aspect Ratio] [Rotation] [Advanced Setting]...
  • Page 34 LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

  • Page 35: Settings

    NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models and countries. • SNMP 2.0 is supported. SETTINGS Home Global Buttons •...

  • Page 36: Ez Setting

    Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. • [Tile Mode]: Turn [Tile Mode] on or off. • [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. •...

  • Page 37: [Server Setting]

    NOTE • To use these features, an account (ID/PASSWORD) for webOS Signage developer website (http://webossignage. developer.lge.com/) is required. [Server Setting] [Ez Setting] [Server Setting] Set up to connect your signage to a SuperSign server. • CMS Server • Control Server [Fail Over] [Ez Setting] [Fail Over]...

  • Page 38: [Status Mailing]

    [Status Mailing] [Ez Setting] [Status Mailing] This feature configures the system so that the status of the device is assessed and then notified to the administrator by e-mail. • [On/Off]: Turns [Status Mailing] on or off. • [Mailing Option], [Scheduling]: Sets the email sending interval. •...

  • Page 39: [Play Via Url]

    [Play via URL] [Ez Setting] [Play via URL] Play content you want to play automatically through the built-in web browser. • [URL Loader]: Turns [Play via URL] on or off. • [Set URL]: Enter the URL address to display automatically. •...

  • Page 40: [Lg Connectedcare (Signage 365 Care)]

    [LG ConnectedCare (Signage 365 Care)] [Ez Setting] [LG ConnectedCare (Signage 365 Care)] You can install the LG ConnectedCare (fault diagnosis) solution for fault diagnosis and prediction service. • [Install]: Installs the LG ConnectedCare solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the LG ConnectedCare solution.

  • Page 41: [Multi Screen]

    [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you to view multiple external inputs and videos on a single screen. PIP Mode PBP Mode 3-Screen Split Mode 4-Screen Split Mode...
  • Page 42 2-Screen Split Mode (1:1) 3-Screen Split Mode (1:1:1) 3-Screen Split Mode (1:2:1) 4-Screen Split Mode (1:1:1:1) NOTE • In multi-screen mode, the DP daisy chain feature is not supported. • The available number/shape of split screens may vary depending on the model. Selecting Screen Layout When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.
  • Page 43 Changing Screen Input Press the button on the top right of each split screen to select the desired input. NOTE • Inputs which have already been selected for other split screens cannot be selected again. To select them, press the RESET button to reset the inputs for all screens first.

  • Page 44: [Office Meeting Mode]

    [Office Meeting Mode] [Ez Setting] [Office Meeting Mode] You can set up Quick Functions to use the product in a conference room. • Office Meeting Mode: Turning on this feature enables you to set functions related to the conference room meeting mode.

  • Page 45: General

    General [Language] [General] [Language] You can select the menu language to be displayed on the screen. • [Menu Language]: Sets the language of your Signage monitor. • [Keyboard Language]: Sets the language of the keyboard displayed on the screen. [System Information] [General] [System Information] This feature displays information such as the device name, software version, and storage space.
  • Page 46 [Power] [General] [Power] Power-related feature settings [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. • You can set this option to [On] or [Off]. • If you set this feature to [On], the product turns off after it’s remained in No Signal status for 15 minutes. •...
  • Page 47 [PM Mode] • [Power Off (Default)]: Set the normal DC off mode. • [Sustain Aspect Ratio]: The PC retains the Extended Display Identification Data (EDID) even when the power is off. • [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or Abnormal Shut Down mode.
  • Page 48 [Power Indicator] • This function enables you to change the [Power Indicator] settings. • Setting to [On] will turn on [Power Indicator]. • Setting to [Off] will turn off [Power Indicator]. • Regardless of [On] or [Off] settings in [Power Indicator], [Power Indicator] will be turned on for approximately 15 seconds.
  • Page 49 [LAN Daisy Chain] • LAN Daisy Chain forms a daisy chain of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are connected to the network. • However, the first monitor set in the daisy chain must be connected to the network through a port that is not used for the daisy chain connection.
  • Page 50 For details, contact your ISP. • LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment.
  • Page 51 Tips for When Configuring Wireless Network Settings • The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices.

  • Page 52: [Safety Mode]

    [Safety Mode] [General] [Safety Mode] Set to this function for safe performance. [ISM Method] If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking. [Mode] •...
  • Page 53 [Start Time] • Set the Start time. • This option is available only when [Repeat] is set to [Schedule]. • You cannot set the same time for Start time and End time. [End Time] • Set the End time. • This option is available only when [Repeat] is set to [Schedule].

  • Page 54: [Advanced Setting]

    This option enables BLE Beacon, one of Bluetooth 4.0's features. • Beacon Mode (On/Off Toggle): enables the Beacon feature. • The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. • iBeacon - Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2.
  • Page 55 2.4GHz. • When you set iBeacon, LG Beacon will be set to be the same as the value of iBeacon field. But the LG Beacon setting item won’t be provided separately.
  • Page 56 [SIMPLINK Setup] • When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. • [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E].
  • Page 57 This mode is used to reduce the noise of the fan. Adjusted to the set fan control and brightness. [LG promota] This feature allows connection of promota app on mobile device. For more information on how to use it, please visit the promota website (https://www.promota.net/)

  • Page 58: Display

    Display [Picture Mode] [Display] [Picture Mode] [Mode] This feature enables you to choose the optimal picture mode for your installation environment. • [Mall/QSR], [Transportation], [Education], [Gov./Corp.]: Display the picture optimally for your installation environment. • [General]: Display the picture at normal contrast, brightness, and sharpness. •...
  • Page 59 [Customize] • [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. • [OLED Light]: Adjusts the brightness of the LED panel to control the brightness of the screen. •...
  • Page 60 • [Picture Option]: Customize the picture options. - [Noise Reduction]: Remove randomly popping dots to make the picture look clearer. - [MPEG Noise Reduction]: Reduce the noise generated in the process of creating a digital video signal. - [Black Level]: Adjust the brightness and contrast of the screen by adjusting the black level of the screen. (Recommended settings based on input signals: Backlight 0 - 255 High, RGB 16 - 235: Low, YCbCr: Low) - [Real Cinema]: Optimize the video image for a cinematic look.

  • Page 61: [Aspect Ratio]

    [Aspect Ratio] [Display] [Aspect Ratio] This feature enables you to change the picture size to view the picture at its optimal resolution. • [Full Wide]: Stretch the picture to fill the screen. • [Original]: Display the picture at its original resolution. [Rotation] [Display] [Rotation]...
  • Page 62 [Advanced Setting] [Display] [Advanced Setting] [UHD Deep Color] If you connect an HDMI, DP, or OPS device to one of the Deep Color adjustable ports, you can select between UHD Deep Color On (6G) or Off (3G) in the UHD Deep Color settings menu. If a compatibility issue occurs with a graphics card when the Deep Color option is set to On at 3840 x 2160 @ 60 Hz, set the Deep Color option back to Off.

  • Page 63: How To Set The Screen Protection Mode

    Item Description [Tiling Type] Select and set the mode according to the installation type of your Signage. • Stand-alone: Select and use this mode when you use only one unit. • Video Wall: Select and use this mode when using two or more multi-screen configurations.
  • Page 64 When using the Video Wall Mode Master Slave Slave Slave Video Wall Mode: Select [Video Wall]. Master/Slave: Select [Master] for the upper left monitor and [Slave] for the rest. [Row], [Column] - Master Monitor: Set [Row] and [Column] using the same settings as in [Tile Mode]. - Slave Monitor: Disable the slave monitor.

  • Page 65: Step 2: Configure The [Network] (When Using The Video Wall Mode)

    NOTE • For [Screen Protection Mode] to work in the video wall, the monitors must be connected to the same network on the LAN. However, some operations may be available when [LAN Daisy Chain] is connected and used. In this case, use a router or a network switch.
  • Page 66 Examples of Network connection When all Signage units can be connected by a single switch: Connectable without degrading the network performance. DHCP Server 24-port Switch Signage Signage Signage Signage Signage Master Slave#1 Slave#2 Slave#3 Slave#20 192.168.0.2 192.168.0.3 192.168.0.4 192.168.0.5 192.168.0.22 When using multiple switches: Configure the network in the 2-tier mode.
  • Page 67 NOTE • The [Tiling Type] and [Detail Settings] menu items are not available for models that do not support the tile mode. • [Screen Protection Mode] does not work with the functions [TruMotion] / [Noise Reduction] / [MPEG Noise Reduction]. - To enable the functions [TruMotion] / [Noise Reduction] / [MPEG Noise Reduction] in the DTV input mode, ensure that the [Screen Protection Mode] menu is set to (Off).
  • Page 68 [Energy Saving] • [Smart Energy Saving]: Automatically adjust the brightness of the screen according to the brightness of the picture to save energy. - [On]: Enable the Smart Energy Saving feature. - [Off]: Disable the Smart Energy Saving feature. • [Brightness Control]: Adjust the brightness of the screen to save energy.

  • Page 69: Video Output Resolution

    [LED Local Dimming] Make the light areas of the screen lighter and the dark areas darker for maximum contrast. NOTE • Return to default settings by clicking [Admin] -> [Factory Reset]. [Low Latency] Reduces frame delay in the LED Signage. [Factory Calibration] Retrieves factory pixel calibration data of the LED Signage and reflects it on the screen.

  • Page 70: Sound

    Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. • [Standard]: This sound mode works well for content of all types. • [Cinema]: Optimize sound for watching movies. •...

  • Page 71: [Sound Out]

    Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.

  • Page 72: [Audio Out]

    [External Speaker] (0~15): Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. The larger the number is, the slower the voice output is than the default value.

  • Page 73: Admin

    Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock] This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.

  • Page 74: [Change Password]

    [Change Password] This feature enables you to set the password you use to enter the Installation menu. (The default password: 000000) Enter your current password. Enter a new 6-digit password. Enter the same password again in the Confirm Password field for confirmation. [Enterprise Settings] •...

  • Page 75: Content Manager

    CONTENT MANAGER Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •...
  • Page 76 [Delete] Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. Select the content you wish to delete. Click [Delete] in the upper right-hand corner of the screen. You can see that the content has been deleted.
  • Page 77 [Scheduler] (Scheduler) The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. [Creating a Schedule] Click [New Schedule] in the upper right-hand corner of the screen. Choose between [Playlist] and [Input Source]. 1) If you have selected [Playlist], select the playlist you wish to schedule the playback of.
  • Page 78 [Delete Schedule] Click [DELETE] in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click [DELETE]. Check that the schedules have been deleted. [Calendar View] When you have registered schedules, click [Calendar View]. You can see that the schedules registered are displayed in the form of a timetable. [Distribute] Click [Distribute] in the upper right-hand corner of the screen.
  • Page 79 Supported Photo & Video Files NOTE • Subtitles are not supported. • The photo feature is not supported in OLED model. Supported video codecs Extension Codec .asf, .wmv Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) .avi...
  • Page 80 Supported Photo File Formats File type Format Resolution .jpeg, .jpg, .jpe JPEG • Minimum: Min: 64 x 64 • Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) .png • Minimum: Min: 64 x 64 •...
  • Page 81 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...

  • Page 82: Group Manager 2.0

    Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.
  • Page 83 [GROUP MANAGEMENT] • Creating a New Group 1. Click [Add New Group]. 2. Enter a group name. 3. Click [Add Device], select the devices you wish to add to the group, and add them. 4. Click [Done], and you will see that a new group has been created. •...
  • Page 84 [Setting Data Cloning] Select your desired group and click Clone. Check that the data have been copied on the slave sets. [Content Distribute] Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click [Distribute].

  • Page 85: Screenshare

    ScreenShare This feature allows the screen of a user’s device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. How to Use [ScreenShare] [ScreenShare] Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right.

  • Page 86: Lg Presenter

    This feature is to display the PC (Windows or Mac OS) screen on the Signage monitor with wired/wireless connection to the PC. To use this feature, you need to install LG Presenter PC Client (“Client”) on the PC. You can use LG Presenter in the following ways.

  • Page 87: Connect

    Connect On Signage [LG Presenter] On PC Go to www.lge.com/LGP to download the Client. Install and run the downloaded Client. Enter the username you want and press the button Select either auto search or manual search to connect your device.

  • Page 88: Screen Share

    If you approve the request for hand over, the Signage device will be disconnected, and the Client on PC2 will be connected to the Signage device. If you deny the request for hand over, the Signage device will remain connected, so you can continue to use the features of LG Presenter.

  • Page 89: Management Tools

    MANAGEMENT TOOLS Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function • [Dashboard]: Display a summary of the product's status and provides links to each page. •...

  • Page 90: Picture Id

    Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each RS-232C IN RS-232C IN RS-232C IN...

  • Page 91: Touch

    TOUCH Touch Assistive Menu This touch-exclusive feature allows the user to configure settings without a remote control. Touching the screen for a certain period of time or pressing the Touch Assistive Menu local key brings up the Touch Assistive Menu on the screen. Different features are supported depending on the product.

  • Page 92: To Control An External Pc Using Touch Screen

    TO CONTROL AN EXTERNAL PC USING TOUCH SCREEN • This only applies to certain models. Connecting to a PC Connecting this product to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product.

  • Page 93: Smart Calibration

    SMART CALIBRATION How to Run [Smart Calibration] Set the Set ID of each set. Select the [Picture Mode] to execute Smart Calibration. When you set [Picture mode] to [Calibration] mode, you can set [Color Temperature] among [3000 K / Optimal Target / Original].

  • Page 94: [Manual Calibration]

    [Manual Calibration] You can manually adjust the color of the selected location. • [Screen Split]: Set the manual adjustment area. • [Calibration Position]: Select the manual adjustment location. Screen Split: 4, Calibration Position: 3 Screen Split: 9, Calibration Position: 5...

  • Page 95: Ir Code

    IR CODE • All models do not support the HDMI/USB function. • Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button (Power) MONITOR ON Remote control button MONITOR OFF Remote control button (Energy Saving) Remote control button INPUT (Select input)
  • Page 96 Code (Hex) Function Remarks Tile Remote control button Exit Remote control button Picture ID On (red) Remote control button Picture ID Off (green) Remote control button Yellow Remote control button Blue Remote control button W.Bal Remote control button (S.Menu) Remote control button (Home) Remote control button Swap...

  • Page 97: Controlling Multiple Products

    CONTROLLING MULTIPLE PRODUCTS • This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •...

  • Page 98: Communication Parameter

    Communication Parameter NOTE • When using 3-wire connections (non-standard), an IR Baud Rate: 9600 BPS daisy chain cannot be used. Data Length: 8 bits • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...

  • Page 99: Command Reference List

    Command Reference List Command Data (Hexadecimal) [Power] 00 to 02 Select Input See Select Input [Aspect Ratio] See [Aspect Ratio] [Brightness Control] 00 to 04 [Picture Mode] See [Picture Mode] [Contrast] 00 to 64 [Brightness] 00 to 64 [Sharpness] 00 to 32 [Color] 00 to 64 [Tint]...
  • Page 100 Command Data (Hexadecimal) [DPM] / [DPM (Standby Mode)] See [DPM] / [DPM (Standby Mode)] Remote Control/Local Key Lock 00 to 01 [Power On Delay] 00 to FA Select [Fail Over] Mode 00 to 02 Select [Fail Over] Input See Select [Fail Over] Input Remote Control Key Lock 00 to 02 Local Key Lock...
  • Page 101 Command Data (Hexadecimal) [Screen Share Lock] n, a0 00 to 01 [Backup via Storage] n, a1 See [Backup via Storage] [Digital Audio Input] n, a2 00 to 01 [Booting Logo Image] n, a3 00 to 01 [SoftAP] n, a4 00 to 01 [Natural Size] n, a5 00 to 64...
  • Page 102 Command Data (Hexadecimal) [Input Manager] n,b1 See [Input Manager] [PC/OPS Power Control] n,8b 00 to 02 [LED Local Dimming] n,c1 00 to 01 [Scan Inversion] n,87 00 to 01 [Frame Control] n,b7 00 to 01 [Average Picture Level Auto Control] n,be 00 to 01 Read Brightness Value...

  • Page 103: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): This command is used to identify between the adjustment setting or the user adjustment modes. * (Command2): This command is used to control the monitor. * (Set ID): Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to 3E8H) under Settings in the OSD menu.
  • Page 104 01. [Power] (Command: k a) Acknowledgment (b)( )(Set ID)( )(OK/NG)(Data)(x) Controls the power on/off status of the monitor. * Some input signals may not be available for all models. Transmission * If it is not distributed from SuperSign W, WebOS Player (k)(a)( )(Set ID)( )(Data)(Cr) returns NG.
  • Page 105 06. [Contrast] (Command: k g) 10. [Tint] (Command: k j) Adjusts the screen contrast. Adjusts the screen tints. Transmission Transmission (k)(g)( )(Set ID)( )(Data)(Cr) (k)(j)( )(Set ID)( )(Data)(Cr) Data 00-64: Contrast 0-100 Data 00-64: Tint Red 50-Green 50 Acknowledgment Acknowledgment (g)( )(Set ID)( )(OK/NG)(Data)(x) (j)( )(Set ID)( )(OK/NG)(Data)(x) 07.
  • Page 106 13. [Sound Mode] (Command: d y) 16. [Current Time] 1 (year/month/day) (Command: f a) Selects a sound mode. Sets the Clock 1 (year/month/day) values and Auto Time. Transmission Transmission (d)(y)( )(Set ID)( )(Data)(Cr) 1. (f)(a)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data 01: [Standard] 2.
  • Page 107 18. [No Signal Power Off(15Min)] (Command: f g) 21. [Default] Settings (Command: f k) Sets the monitor to enter Automatic Standby mode if there is Executes Reset. no signal for 15 minutes. (Initialize Screen can only be executed in RGB input mode.) Transmission Transmission (f)(g)( )(Set ID)( )(Data)(Cr)
  • Page 108 24. Time Elapsed (Command: d l) 27. [White Balance] Red Gain (Command: j m) Displays the time that has elapsed after your monitor has Adjusts the red gain value for white balance. turned on. Transmission Transmission (j)(m)( )(Set ID)( )(Data)(Cr) (d)(l)( )(Set ID)( )(Data)(Cr) Data 00-FE: Red Gain 0-254...
  • Page 109 30. [White Balance] Red Offset (Command: s x) 33. [Backlight] (Command: m g) Adjusts the red offset value for white balance. Adjusts the backlight brightness. Transmission Transmission (s)(x)( )(Set ID)( )(Data)(Cr) (m)(g)( )(Set ID)( )(Data)(Cr) Data 00-7F: Red Offset 0-127 Data 00-64: Backlight 0-100 FF: Checks red offset value...
  • Page 110 36. [Tile Mode] Check (Command: d z) 39. [DPM] / [DPM (Standby Mode)] (Command: f j) Checks the tile mode. Sets the DPM(Display Power Management) function. Transmission Transmission (d)(z)( )(Set ID)( )(Data)(Cr) (f)(j)( )(Set ID)( )(Data)(Cr) Data FF: Check Tile Mode Data 00: [Off] 02: 10 seconds...
  • Page 111 42. [Fail Over] Mode (Command: m i) 44. Remote Control Key Lock (Command: t p) Selects a sound mode. Configures the settings of the product's remote control key. Transmission Transmission (m)(i)( )(Set ID)( )(Data)(Cr) (t)(p)( )(Set ID)( )(Data)(Cr) Data 00: [Off] Data 00: Unlocks all keys 01: [Auto]...
  • Page 112 46. Status Check (Command: s v) Data 09 (when checking the fan speed) Checks the current signal of the product. Acknowledgement Transmission (v)( )(Set ID)( )(OK/NG)(Data)(Data1_1)(Data1_2) (s)(v)( )(Set ID)( )(Data)( )(FF)(Cr) …(DataN_1)(DataN_2)(x) Data 02: Check whether there is a signal Data1_1:00~ff: First fan speed top 1 Byte 03: The monitor is currently in PM Mode Data1_2: 00~ff: First fan speed bottom 1 Byte...
  • Page 113 48. [PM Mode] (Command: s n, 0c) 50. [Network Setting] (Command: s n, 80 or 81 or Sets the PM mode. Configures network and DNS settings. Transmission Transmission (s)(n)( )(Set ID)( )(0c)( )(Data)(Cr) (s)(n)( )(Set ID)( )(Data1)( )(Data2)( ) Data 00: [Power Off] (Basic) (Data3)( )(Data4)( )(Data5)(Cr) 01: [Sustain Aspect Ratio]...
  • Page 114 51. [Power On Status] (Command: t r) 54. [Time Sync] (Command: s n, 16) Sets the Power On status of the monitor. Sets Time Sync. Transmission Transmission (t)(r)( )(Set ID)( )(Data)(Cr) (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) Data 00: [LST(Last Status)] Data 00: [Off] 01: [STD(Standby)]...
  • Page 115 57. [External Input Rotation] (Command: s n, 85) 60. [Brightness Scheduling] (Command: s s) Sets the External Input Rotation feature. Sets Brightness Scheduling. Transmission Transmission (s)(n)( )(Set ID)( )(8)(5)( )(Data)(Cr) (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data 00: [Off] Data 1 01: 90 degrees 1.
  • Page 116 61. [Multi Screen] Mode & Input (Command: x c) 62. [Aspect Ratio] (Multi screen) (Command: x d) Saves and controls Multi Screen modes and inputs. Controls the aspect ratio of Multi Screen. Transmission Transmission (x)(c)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)( )(Data4) (x)(d)( )(Set ID)( )(Data1)( )(Data2)(Cr) ( )(Data5)( )(Cr) Data1 01: Controls the Main input...
  • Page 117 65. Stop Video (Command: k x) 69. [Holiday Setting] (Command: s n, 9b) Controls Stop Video. Sets holidays. Transmission Transmission (k)(x)( )(Set ID)( )(Data)(Cr) 1. (s)(n)( )(Set ID)( )(9)(b)( ) (Data1)( )(Data2)( )(Data3)( ) Data 00: The Stop Video feature is on. (Data4)( )(Data5)( )(Data6)(Cr) 01: The Stop Video feature is off.
  • Page 118 70. [UPnP] (Command: s n, 9c) 3. Deleting a Schedule E0: Deletes all holiday schedules Sets UPnP mode. E1: Deletes the 1st holiday schedule Transmission E2: Deletes the 2nd holiday schedule (s)(n)( )(Set ID)( )(9)(c)( )(Data)(Cr) E3: Deletes the 3rd holiday schedule Data 00: [Off] E4: Deletes the 4th holiday schedule...

  • Page 119: Screen Share Lock] S N, A0

    73. [Wi-Fi Lock] (Command: s n, 9f) 75. See [Backup via Storage] (Command: s n, a1) Sets Wi-Fi Lock. Sets Backup via Storage. Transmission Transmission (s)(n)( )(Set ID)( )(9)(f)( )(Data)(Cr) 1. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Cr) 2. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Data2)(Cr) Data 00: Wi-Fi Unlock 01: Wi-Fi Lock...

  • Page 120: Digital Audio Input] S N, A2

    76. [Digital Audio Input] (Command: s n, a2) 79. [Natural Size] (Command: s n, a5) Sets Digital Audio Input. Sets the Natural Size feature. Transmission Transmission (s)(n)( )(Set ID)( )(a)(2)( )(Data)(Cr) (s)(n)( )(Set ID)( )(a)(5)( )(Data)(Cr) Data 00: Digital Data 00-64: Natural Size 0 - 100 01: Analog Acknowledgment...

  • Page 121: Audio Out] S N, Aa

    82. [Audio Out] (Command: s n, aa) 85. [Apply to all inputs] (Command: s n, 52) Sets Audio Out to Off/Variable/Fixed. Apply the video mode and low value of the current input to the same video value of all inputs. Transmission Transmission (s)(n)( )(Set ID)( )(a)(a)( )(Data)(Cr)
  • Page 122 87. [Time to OFF] Scheduling (Command: f e) 3. 01h to 0ch (Timer Power On days setting) 02: Repeat Daily Sets Off Timer settings. 03: Repeat from Monday to Friday Transmission 04: Repeat from Monday to Saturday (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) 05: Repeat from Saturday to Sunday Data1 06: Repeat on Sunday...

  • Page 123: Lcin008 Control S N,B8

    88. LCIN008 Control (Command: s n, b8) 91. Change Setid (Command: j x) It controls the LCIN008 device. Changes and checks Setid. 1. When it is a general LED model Transmission (s)(n)( )(Set ID)( )(b)(8)( )(Data1)(Data2)(Cr) Transmission (j)(x)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data 1 00: LCIN008 Power 01: LCIN008 Brightness Data1 Data2 : 00 01 ~ 03 e8 (1~1000)
  • Page 124 94. [UHD Deep Color] (Command: s n, af) 96. [Input Manager] (Command: s n, b1) It sets the UHD Deep Color mode for each input. It sets labels by input. Transmission Transmission (s)(n)( )(Set ID)( )(a)(f)( )(Data1)( )(Data2)(Cr) (s)(n)( )(Set ID)( )(b)(1)( )(Data1)( )(Data2)(Cr) Data1 70: DVI-D Data1 90: HDMI1 90: HDMI1...
  • Page 125 99. [Scan Inversion] (Command: s n, 87) 102. Read Brightness Value (Command: m u) Checks the brightness value. It controls the on/off status of Scan Inversion. Transmission Transmission (m)(u)( )(Set ID)( )(FF)(Cr) (s)(n)( )(Set ID)( )(8)(7)( )(Data)(Cr) Data 00: Off 01: On Acknowledgment (u)()(SetID)()(OK/NG)(Data1)(Data2)(Data3)(Data4)
  • Page 126 105. [HDR Picture Mode] (Command: s n, c4) 108. [USB2 to HDBaseT] (Command: s n, c3) Selects a HDR Picture Mode. Sets USB2 to HDBaseT. Transmission Transmission (s)(n)( )(Set ID)( )(c)(4)( )(Data)(Cr) (s)(n)( )(Set ID)( )(c)(3)( )(Data)(Cr) Data 00: Mall/QSR Data 00: [Off] 01: General...
  • Page 127 111. [Color Calibration] (Command: s n, d6) Selects Color Calibration. Transmission (s)(n)( )(Set ID)( )(d)(6)( )(Data)(Cr) Data 00: Off 01: On Acknowledgement (n)( )(Set ID)( )(OK/NG)(d)(6)(Data)(x) * It may not be supported depending on the model. 112. [Quiet Mode] (Command: s n, c7) Selects Quiet Mode.

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