Standard Limited Warranty - Panasonic FZ-M1 Series Operating Instructions Manual

Standard Limited Warranty

For Europe
Panasonic System Communications Company Europe
Panasonic System Communications Company Europe (referred to as "Panasonic") will re-
pair this product (other than software, which is treated in a different section of this warranty)
with new or refurbished parts, from the date of original purchase in the event of a defect
in materials or workmanship. This warranty only applies to new Panasonic Toughbooks
purchased in the EEA and Switzerland and Turkey.
Panasonic (or its authorised Service Provider) target to repair your equipment within 48
hours from its receipt in our service centre.
Additional charges may apply for shipment to countries outside of the European Union.
Panasonic will use all reasonable endeavours to ensure this service.
This warranty only covers failures due to defects in materials or workmanship which occur
during normal use for the applicable Service Agreement Period listed below. In the event
that any product (or part thereof) is replaced, Panasonic shall transfer ownership of the
replacement product (or part) to the customer and the customer shall transfer ownership of
the replaced product (or part) to Panasonic.
Service Agreement Period - from original date of purchase
• Toughbooks (and every accessory included in the original packaging except the bat-
tery) - 3 years
• Toughpads (and every accessory included in the original packaging except the bat-
tery) - 3 years
• Accessories included in the original package - 3 years
• Additional peripherals manufactured by Panasonic (including media bay devices such
as CD-Rom drives) - 1 year
• Batteries - 6 months. Panasonic Warranty covers the battery for six months.
A battery is considered good if it maintains 50 % of its charge capacity during the war-
ranty period. If a battery is returned under this contract and testing determines that it
has charge capacity greater than 50 %, the battery will be returned with an invoice for
the retail purchase price of a new battery.
This warranty is extended solely to the original purchaser. A purchase receipt or other proof
of date of original purchase will be required before warranty performance is rendered.
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