Panasonic FZ-M1 Series Operating Instructions Manual page 55

For Australia
Personal / Notebook Computers - 36 Month Warranty from
1. Subject to the conditions of this warranty Panasonic or its Authorised Service Centre
will perform necessary service on the product without charge for parts or labour, if in
the opinion of Panasonic, the product is found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in Australia and sold
by Panasonic Australia or its Authorised Distributors or Dealers and only where the
products are used and serviced within Australia or it's territories. Warranty cover only
applies to service carried out by a Panasonic Authorised Service Centre and only if
valid proof of purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in accordance
with the manufacturer's recommendations (as noted in the operating instructions)
under normal use and reasonable care (in the opinion of Panasonic). The warranty
covers normal use only.
4. Toughbook/Toughpad accessories as packed in the original box such as (stylus, pens,
AC charger, combo drive, etc) are covered in warranty for 12 months from the date of
purchase.
5. Batteries as packed in the original box are covered in warranty for 6 months from
the date of purchase. A battery is considered good if it maintains 50% of its charge
capacity during the warranty period.
6. Additional Accessories sold separate to the main Toughbook/Toughpad box are
covered in warranty for 12 months.
7. Consumables sold separate to the main Toughbook/Toughpad box are covered in
warranty for 6 months.
8. This warranty does not cover any of the following:
• No Fault Found (NFF); any costs incurred where it is found that the Toughbook/
Toughpad is functioning normally ("No Fault Found"). Panasonic reserves the right
to charge the logistics cost and inspection fee for every NFF case directly to the
customer.
• Negligence, abuse, misuse; Abuse or misuse in respect of the Toughbook/
Toughpad including but not limited to: damage, malfunction or failure resulting from
use of incorrect voltages, incorrect installation, accident, misuse, neglect, buildup
of dirt or dust, abuse, maladjustment of customer controls, mains supply problems,
thunderstorm activity, infestation by insects or vermin, tampering or repair by
unauthorised persons (including unauthorised alterations), exposure to abnormally
corrosive conditions or any foreign object or matter having entered the product.
• Tolerance on LCD defect; The Warranty excludes 3 or less faulty pixels on screen.
• Wear and Tear; The cost of remedying or making good solely due to:
 Wear and Tear, gradual deterioration or oxidisation, gradually developing defects,
cracks, flaws or fractures;
 Scratching or chipping of any surfaces.
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