Standard Limited Warranty - Panasonic CF-H2 Series Operating Instructions Manual

Standard Limited Warranty

Panasonic System Communications Company Europe
Panasonic System Communications Company Europe (referred to as "Panasonic") will repair this product (other than
software, which is treated in a different section of this warranty) with new or refurbished parts, from the date of original
purchase in the event of a defect in materials or workmanship. This warranty only applies to new Panasonic
Toughbooks purchased in the EEA and Switzerland and Turkey.
Panasonic (or its authorised Service Provider) target to repair your equipment within 48 working hours from its receipt
in our service centre.
Additional charges may apply for shipment to countries outside of the European Union. Panasonic will use all
reasonable endeavours to ensure this service.
This warranty only covers failures due to defects in materials or workmanship which occur during normal use for the
applicable Service Agreement Period listed below. In the event that any product (or part thereof) is replaced,
Panasonic shall transfer ownership of the replacement product (or part) to the customer and the customer shall
transfer ownership of the replaced product (or part) to Panasonic.
Service Agreement Period - from original date of purchase
• Toughbooks (and every accessory included in the original packaging except the battery) - 3 years
• Toughpads (and every accessory included in the original packaging except the battery) - 3 years
• Accessories included in the original package - 3 years
• Additional peripherals manufactured by Panasonic (including media bay devices such as CD-Rom drives) - 1 year
• Batteries - 6 months. Panasonic Warranty covers the battery for six months. A battery is considered good if it maintains 50%
of its charge capacity during the warranty period. If a battery is returned under this contract and testing determines that it has
charge capacity greater than 50%, the battery will be returned with an invoice for the retail purchase price of a new battery.
This warranty is extended solely to the original purchaser. A purchase receipt or other proof of date of original
purchase will be required before warranty performance is rendered.
Limits and Exclusions:
This warranty does not cover and shall be void for:
• Broken or cracked LCD screen.
• Defective pixel in notebook displays and LCD screens within 0.002%
• Damage that is attributable to fire, theft or acts of God.
• Damage caused by environmental influences (electrical storms, magnetic fields etc.).
• Damage which has not been caused during normal operation
• Repair of damage that is cosmetic only or does not affect product functionality such as wear and tear, scratches
and dents.
• Failures caused by products not supplied by Panasonic.
• Failures resulting from alteration, accidental damage, casualty, misuse, abuse or neglect.
• Introduction of liquid or other foreign matter into the unit.
• Improper installation, operation or maintenance.
• Improper connections with peripherals.
• Maladjustment of consumer controls such as function settings.
• Modification or service by anyone other than Panasonic or its approved Service Providers.
• Products used as short term rental or leased equipment.
• Products whose serial number has been removed making the unit warranty condition impossible to clearly determine.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR
TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS. PANASONIC
WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING
OUT OF THE FOREGOING USES.
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