Preparing the Wash Load ................14 Adding Detergents, Softeners and Bleaches..........16 Control Panel ....................18 Programme Table ....................20 Extra Options and Functions ................22 SMART FUNCTIONS LG ThinQ Application ..................26 Smart Diagnosis ....................26 MAINTENANCE Cleaning after Every Wash................27 Cleaning the Appliance Periodically ..............27 TROUBLESHOOTING...
global_main.book.book Page 3 Monday, December 6, 2021 5:35 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Monday, December 6, 2021 5:35 PM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • Cleaning and user maintenance shall not be made by children without supervision. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Monday, December 6, 2021 5:35 PM SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
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• Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
Accessories *1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Door Handle Tempered Glass Cold and Hot Water Inlet Hoses...
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Page 9 Monday, December 6, 2021 5:35 PM INSTALLATION Model T1365NEHGH Product Weight Approx. 38 kg Dimension(mm) D’ H’ 1310...
Contact your local WARNING authorised LG repairer. • The power plug must be plugged into an • This appliance must only be used for domestic appropriate outlet socket that is installed and...
global_main.book.book Page 11 Monday, December 6, 2021 5:35 PM INSTALLATION Connecting the Water Inlet Connecting the Hose to the Water Tap Hoses Connecting Screw-Type Hose to Tap with Thread Before connecting the water inlet hose to the water Screw the hose connector onto the water supply tap, check the hose fitting type and then choose tap.
global_main.book.book Page 12 Monday, December 6, 2021 5:35 PM INSTALLATION Installing the Drain Hose Levelling the Appliance Before connecting the drain hose, check your drain Checking the Level hose model and choose the correct instruction. Levelling the appliance prevents unnecessary Installing the Drain Hose with noise and vibration.
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global_main.book.book Page 13 Monday, December 6, 2021 5:35 PM INSTALLATION Assembling the Anti-Rat Cover You can insert the anti-rat cover according to the type to protect the appliance from the rat. Lay the anti-rat cover so that the word UP is visible.
global_main.book.book Page 14 Monday, December 6, 2021 5:35 PM OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will sound. Immediately remove your clothing Using the Appliance from the appliance to reduce wrinkling. Before the first wash, select the Normal programme and add a half amount of detergent.
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global_main.book.book Page 15 Monday, December 6, 2021 5:35 PM OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type...
global_main.book.book Page 16 Monday, December 6, 2021 5:35 PM OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, •...
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global_main.book.book Page 17 Monday, December 6, 2021 5:35 PM OPERATION Adding Fabric Softeners • Option washing is not designed to be used with fabric softener dispenser. • Dilute fabric softener with water. Undiluted fabric softener may result in spots that look like oil stain.
global_main.book.book Page 18 Monday, December 6, 2021 5:35 PM OPERATION Control Panel Control Panel Features POWER Button • Press the POWER button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. START/PAUSE Button •...
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global_main.book.book Page 19 Monday, December 6, 2021 5:35 PM OPERATION - The time shown is only an estimate. Several external factors (clothes size, room temperature, incoming water temperature, etc.) can affect the actual time. • : This icon turns on when the Delay button is pressed to set a time delay. •...
global_main.book.book Page 20 Monday, December 6, 2021 5:35 PM OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the Program button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Normal Description Use this programme to wash normal laundry.
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global_main.book.book Page 21 Monday, December 6, 2021 5:35 PM OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
global_main.book.book Page 22 Monday, December 6, 2021 5:35 PM OPERATION Quick Wash Description Use this programme to wash lightly soiled clothes for a short time. • This programme's recommended laundry amount is under 2 kg. Extra Clean Description Use this programme to increase rinsing performance. •...
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global_main.book.book Page 23 Monday, December 6, 2021 5:35 PM OPERATION • When water level is automatically detected, it NOTE may differ depending on the amount of laundry even though the same water level is indicated on • This function is the time to the end of the the control panel.
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global_main.book.book Page 24 Monday, December 6, 2021 5:35 PM OPERATION Press and hold the Rinse and Spin buttons simultaneously for 3 seconds to activate this function. Unlocking the Control Panel Turn on the power. Press and hold the Rinse and Spin buttons simultaneously for 3 seconds to deactivate this function.
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global_main.book.book Page 25 Monday, December 6, 2021 5:35 PM OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Rinse and Spin Spin only Rinse only Wash only Press the POWER button.
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow...
global_main.book.book Page 27 Monday, December 6, 2021 5:35 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
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global_main.book.book Page 28 Monday, December 6, 2021 5:35 PM MAINTENANCE • Turn off the water taps to the appliance if the NOTE appliance is to be left for any length of time (e.g. holiday), especially if there is no floor drain •...
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global_main.book.book Page 29 Monday, December 6, 2021 5:35 PM MAINTENANCE your laundry items. Do not operate the Close the lid and then insert the lower part of appliance with the lint filters removed. the filter into the wash drum. Press the top of the filter until you hear a click sound.
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global_main.book.book Page 30 Monday, December 6, 2021 5:35 PM MAINTENANCE Remove any foreign objects and fluff inside pump casing and from the filter. Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
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global_main.book.book Page 32 Monday, December 6, 2021 5:35 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry.
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global_main.book.book Page 33 Monday, December 6, 2021 5:35 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Sensor for clothes-sensing is defective. CLOTHES SENSING • Manually redistribute the laundry if laundry have become tangled. ERROR Motor’s revolution is too low. Contact-point of Connector is defective. •...
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global_main.book.book Page 34 Monday, December 6, 2021 5:35 PM TROUBLESHOOTING Operation Symptoms Possible Cause & Solution Appliance will not Control panel has powered off due to inactivity. operate. • This is normal. Press the POWER button to turn on the appliance. Appliance is unplugged.
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global_main.book.book Page 35 Monday, December 6, 2021 5:35 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking Water inlet hose connection is loose at tap or appliance. • Check hoses for leaks, cracks and splits. • Tighten hose connections. House drain pipes are clogged. •...
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global_main.book.book Page 36 Monday, December 6, 2021 5:35 PM TROUBLESHOOTING Performance Symptoms Possible Cause & Solution Incomplete or no Too much detergent is used. dispensing of • Follow the guidelines provided by the detergent manufacturer. detergent Poor stain removal Previously set stains. •...
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