Appendix; Troubleshooting - LG M2380D Owner's Manual

APPENDIX

TROUBLESHOOTING

The operation does not work normally.
The remote control
doesn't work
Power is suddenly
turned off
The video function does not work.
No picture &No sound
Picture appears slowly
after switching on
No color, poor colour,
or poor picture
Horizontal/vertical bars
or picture shaking
Poor reception on
some channels
Lines or streaks
in pictures
No picture
when connecting HDMI
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■ Check to see if there is any object between the product and the
remote control causing
■ obstruction. Ensure you are pointing the remote control directly at
the set.
■ Ensure that the batteries are installed with correct polarity (+ to +, - to
-).
■ Ensure that the correct remote operating mode is set: TV, VCR, etc.
■ Install new batteries.
■ Is the sleep timer set?
■ Check the power control settings. Power interrupted.
■ If the Monitor set is switched on and there is no input signal, it will
switch off automatically after 15 minutes to save the power
consumption.
■ When a broken file was played in the USB mode, the Monitor set
may turn off. Please check the file in your usb storage.
■ Except the screen off mode of the energy saving menu.
■ Check whether the product is turned on.
■ Try another channel. The problem may be with the broadcast.
■ Is the power cord inserted into wall power outlet?
■ Check your antenna direction and/or location.
■ Test the wall power outlet, plug another product's power cord into
the outlet where the product's power cord was plugged in.
■ This is normal, the image is muted during the product startup pro-
cess. Please contact your service centre, if the picture has not
appeared after five minutes.
■ Adjust Colour in menu option.
■ Keep a sufficient distance between the product and the VCR.
■ Try another channel. The problem may be with the broadcast.
■ Are the video cables installed properly?
■ Activate any function to restore the brightness of the picture.
■ Check for local interference such as an electrical appliance or power
tool.
■ Station or cable product experiencing problems, tune to another
station.
■ Station signal is weak, reorient antenna to receive weaker station.
■ Check for sources of possible interference.
■ Check antenna (Change the direction of the antenna).
■ If an HDMI cable doesn't support High Speed HDMI, it can cause
flickers or no screen display. In this case, use the latest cables that
support High Speed HDMI.