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You may consider optimizing the IR Control connection as described on page 9.
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Press the TiVo button to go to TiVo Central, then select Messages & Setup, then Cable/Satellite Box, then Control Cable Setup.
Verify the IR code you chose during Guided Setup. See page 6 for more on choosing an IR code.
•
Try using the cable or satellite box's remote to change the channel. If it doesn't work, contact the manufacturer or service provider.
If you have a Motorola/General Instruments DCT2000 series cable box or a DIRECTV
cable:
•
Make sure the cable or satellite box is turned on.
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Verify that the Serial Control cable is plugged into the data connector on the cable or satellite box and into the Control Out-Serial
jack on the back of the DMS.
•
Unplug the cable or satellite box's power cord, then plug it back in. Then try changing channels with the TiVo remote again.
•
Try using the cable or satellite box's remote to change the channel. If it doesn't work, contact the manufacturer or service provider.
•
Serial control of a Motorola/General Instruments DCT2000 series cable box may not be available for all customers. Check with your
cable provider to find out if your cable box is enabled for serial control.
•
Satellite Box Only: You may have incorrectly specified the type of program guide for your DIRECTV satellite box. There are two
types of program guides: MPG (Master Program Guide) and APG (Advanced Program Guide).
To change this option: First, unplug the power cord for the satellite box, wait a few seconds, then plug it back in. Next, go to TiVo
Central, then Message & Setup, then Settings, the TiVo DMS Setup, then Cable/Satellite Box, then Satellite Channel Changing and
select "Satellite Box." On the Connection to Satellite screen, if you originally selected Serial-MPG, change your selection to Serial-
APG. (If you originally selected Serial-APG, change it to Serial-MPG.) You can also check the manual for your satellite box (as well
as the satellite box's system setup screen) for information on the type of program guide it uses.
I can't go to one of my channels.
•
You may be using a channel list that does not include the channel you want. Use the numbers on the remote control to enter the
channel number, then press ENTER. For more information on using a channel list, see page 68.
Q u e s t i o n s A b o u t C h a n n e l s
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satellite box and used the Serial Control
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