If you hear no sound, try setting the MTS feature
•
to Stereo mode ( page 44).
If you are not receiving a second audio program
•
from a known SAP source, make sure the MTS
feature is set to SAP mode ( page 44).
If you hear audio that seems "incorrect" for the
•
program you are watching (such as music or a
foreign language), the SAP mode may be on. Set
the MTS feature to Stereo mode ( page 44).
Remote control problems
Make sure the remote control is set to the correct
•
device mode ( page 21).
Remove all obstructions between the remote
•
control and the TV.
The remote control batteries may be dead.
•
Replace the batteries ( page 20).
Your TV remote control may not operate certain
•
features on your external device. Refer to the
owner's manual for your other device to determine
its available features. If your TV remote control
does not operate a specific feature on another
device, use the remote control that came with the
device ( pages 22–26).
If the TV still does not act as expected, use the
•
Reset Factory Defaults procedure ( page 33).
Channel tuning problems
Make sure the remote control is set to the correct
•
device mode ( page 20).
The channel may have been erased from the
•
channel memory by the Channel Add/Delete
feature. Add the channel to the channel memory
( page 30).
The channel may be blocked by the Channels
•
Block feature. Unblock the channel ( page 47).
If you are unable to tune digital channels, check
•
the antenna configuration ( page 29). If you
are still unable to tune digital channels, clear all
channels from the channel list ( page 31) and
reprogram channels into the channel memory
( page 30). If you are still unable to tune
digital channels, use the Reset Factory Defaults
procedure ( page 33). Also see "TV stops
responding to controls" and "Other problems"
( page 55).
Closed caption problems
If the program or video you selected is not closed-
•
captioned, no captions will display
( page 42).
If text is not available, a black rectangle may
•
appear. If this happens, turn off the closed caption
feature ( page 40).
56
Chapter 8: Troubleshooting
A closed-caption signal may not display correctly
•
in the following situations: a) when a videotape
has been dubbed; b) when the signal reception
is weak; or c) when the signal reception is
nonstandard ( page 40).
Rating blocking (V-Chip) problems
If you forget your PIN code: While the PIN
•
code entering screen is displayed, press
four times within 5 seconds. The PIN code you
previously stored will be cleared ( page 45).
No REGZA-LINK operation
The REGZA-LINK feature is available for
•
Toshiba REGZA-LINK compatible devices.
Make sure the HDMI cables with the HDMI Logo
•
(
When the connected REGZA-LINK device does not
•
work correctly after you have changed settings of
the device, turn off your TV and unplug the power
cord, then plug and turn on again.
If several devices are connected, REGZA-LINK
•
feature may not operate properly.
Read the instruction manual furnished with the
•
connected REGZA-LINK device.
HDMI problems
For HDMI cables
Make sure to use cables with the HDMI Logo
•
(
For Legacy HDMI source
Some legacy HDMI sources may not work
•
properly with the latest HDMI TV products, due
to new standard adoption.
) are used.
) ( page 13).