Thank you for choosing a Livo Heat Pump for your customer. Please read this installation manual carefully before installing and starting up the Livo System. Take a moment to fill out the product and installation form on the back cover. Retain both the manual and installation record for future reference. Table of Contents Safety Precautions .
SAFETY PRECAUTIONS Please read the following before operation. Recognize safety information. This is the safety-alert symbol. When you see this symbol on the unit and in instructions or manuals, be alert to the potential for personal injury. Understand these signal words: DANGER, WARNING, and CAUTION. These words are used with the safety-alert symbol.
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SAFETY PRECAUTIONS C UTION • The unit should be installed and serviced only by trained, qualified installers and service technicians. Untrained personnel can perform basic maintenance functions such as cleaning coils. All other operations should be performed by trained service personnel. •...
INSTALLATION SITE INSTRUCTIONS Indoor Unit Select a site that allows for the following: 1. Ensure the installation complies with the installation minimum dimensions (defined below) and meets the minimum and maximum connecting piping length and maximum change in elevation as defined in the System Requirements section. 2.
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INSTALLATION SITE INSTRUCTIONS Outdoor Unit Select a site that allows for the following: 1. Outdoor location meets all minimum installation clearances defined below. 2. Sound from outdoor unit will not annoy neighbors. 3. All connections can be easily made to indoor unit. 4.
OUTDOOR UNIT INSTALLATION Outdoor Unit Dimensions 12 5/8 33 3/8 21 1/4 10 1/8 9K and 12K 115V 12 5/8 30 5/8 9K and 12K 230V...
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OUTDOOR UNIT INSTALLATION 13 3/16 Outdoor Unit Dimensions 15 5/16 14 9/16 36 1/4 18K and 24K 230V 39 3/8 16 13/16 30K and 36K 230V...
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OUTDOOR UNIT INSTALLATION Ground Pad or Wall Hangers Installation 1. Determine proper location for outdoor unit. 2. Follow all instructions provided by manufacturer for installing wall hangers or ground pad. 3. Verify the wall hangers or ground pad can safely support the weight of the outdoor unit. 4.
PIPING INSTALLATION Refrigerant Piping Drill Hole in Wall If indoor unit refrigerant piping is going to exit from the rear: 1. It is recommended that the refrigerant pipe flare connectors extend through the wall to the outside. In some situations field-fabricated piping extensions will be required to extend the indoor unit refrigerant flare connections to the outside of the wall.
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PIPING INSTALLATION Refrigerant Piping C UTION Use refrigeration grade piping ONLY. Uses of other piping will void the Manufacturer’s Warranty. Piping Preparation 1. Do not open service valves or remove protective caps on pipes until all connections are made. 2. Keep tubing free of dirt, sand, moisture and contaminants. 3.
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PIPING INSTALLATION Indoor Unit Piping Taper Nut Piping Wrench Torque Wrench Torque Table Tightening Torque Pipe Diameter Nut Size inch (mm) inch (mm) ft-lbs 1/4 (6) 1/4 (17) 10 to 13 14 to 18 3/8 (9.5) 3/8 (22) 25 to 30 34 to 42 1/2 (12.7) 1/2 (25)
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PIPING INSTALLATION How to Relocate Drain Hose from Left to Right Side (if required) 1. Locate drain plug on right side of the drain tray. Firmly grab it and remove from drain tray. Left Right 2. Locate drain tube on the left side of drain tray. Twist drain tube counter-clockwise and gently pull to remove from the drain tray.
POWER AND WIRING INSTALLATION System Wiring Diagrams Indoor Unit Outdoor Unit 9,000 and 12,000 BtuH (115V Models) 9,000 and 12,000 BtuH (230V Models) 18,000 and 24,000 BtuH (230V Models) 30,000 and 36,000 BtuH (230V Models)
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POWER AND WIRING INSTALLATION Indoor Unit Wire Connections W RNING Disconnect all electrical power to indoor and outdoor units including disconnects, fuses and circuit breakers. Lockout and tag all disconnect switches. 1. Open front cover of indoor unit and remove field wiring terminal block cover. 2.
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POWER AND WIRING INSTALLATION Outdoor Unit Wire Connections Disconnect all electrical power to unit including disconnects, fuses and circuit breakers. Lockout and tag all disconnect switches. 1. Remove the service panel on right side of the outdoor unit. 2. Insert interconnecting wires and main power wires through the wire holes on conduit mounting bracket.
TESTING AND INSPECTION Refrigerant lines should be pressurized prior to evacuating system to check for leaks. Leak Test 1. Connect regulated nitrogen to manifold. Attach hose to service port. 2. Open manifold valve to add nitrogen to a pressure of 500 lbs. 3.
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TESTING AND INSPECTION Vacuum Procedure (con’t) 7. Confirm that manifold valves are closed and disconnect the vacuum pump. 8. Open the service valves to the fully ‘back-seat’ position to let the refrigerant flow to the indoor unit and balance the pressure in system. Important: Do not allow air to enter the connection pipe when removing the hose.
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TESTING AND INSPECTION Condensate Drain Pipe Testing Carefully and slowly add 8-10 ounces of water to the indoor unit drain pan. • Verify the water drains easily out the condensate drain hose. • If water does not drain easily from the drain hose, then remove kinks, increase drain pitch, or add an auxiliary condensate drain pump.
TROUBLESHOOTING PROBLEM CAUSE/SOLUTION System does not restart. Cause: The system has a built-in three-minute delay to prevent short and/or rapid cycling of the compressor. Solution: Wait three minutes for the protection delay to expire. Indoor unit emits unpleasant odor Cause: Typically unpleasant odors are the result of mold or mildew forming on when started the coil surfaces or the air filter.
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TROUBLESHOOTING PROBLEM CAUSE/SOLUTION Water leakage from the Cause: It is normal for the outdoor unit to generate condensate water in the outdoor unit. reverse cycle heating and defrost mode. Solution: This is normal. No action is required. Cause: There are a number of reasons for inadequate cooling or heating. The unit is not heating or cooling adequately.
DIAGNOSTIC CODES Troubleshooting The Livo System has onboard diagnostics. The outdoor unit will provide status indicators. The indoor wall unit and remote controller will display error codes. The following is a sum- mary of the codes with explanation: Indoor Unit Outdoor Unit Indicators Malfunction Name Possible Causes...
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DIAGNOSTIC CODES Indoor Unit Outdoor Unit Indicators Malfunction Name Possible Causes & Remote Yellow Display Indoor Ambient Temperature 1) Loose or bad connection between sensor and control board. Sensor Malfunction 2) Indoor ambient temperature sensor damaged. 3) Control board malfunction. Indoor Coil Temperature 1) Loose or bad connection between sensor and control board.
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DIAGNOSTIC CODES Indoor Unit Outdoor Unit Indicators Malfunction Name Possible Causes & Remote Display Yellow IPM Module Protection 1) IPM module over heating. 4 flashes 2) Improper or Low voltage at the IPM module. 3) IPM module malfunction. 1 sec Off Indoor DC Fan Motor 1) Loose connections between fan motor and control board Malfunction...
CARE AND CLEANING W RNING Take notice of the following items before cleaning the Livo Indoor wall unit. • To avoid electric shock or injury, do not attempt to clean the unit unless it has been turned off and disconnected from the main power supply. •...